Brian J.
Yelp
Summary:
Positives - Nicely updated hotel, great breakfast, friendly helpful staff, clean rooms, tasteful, upscale decor, good bar. Good value for money.
Negative: Not on the public tram line.
We really enjoyed staying here. It was right on the water/canal which made the views great, it was outside the city center, so it was quiet. When we booked, we did not realize it was a 10 minute walk from the closest tram stop at De Pip. That is not a really big deal, and I wouldn't detract a star for that, because we didn't even think of that when we were booking. Even then it would not have been an issue except prior to the trip, my wife developed a knee problem, so walking an extra 10 minutes at the beginning and end of every day was an issue. It means we took a lot of Ubers.
The hotel has a chic, cozy feel with plenty of public spaces downstairs around the lobby, the restaurant, and the bar. Importantly for us, it also has a lift.
When we arrived after our overnight flight at 8:45 AM local time, it was 1:45 AM our time (Dallas, Texas). The staff are all really friendly and helpful and everyone we talked to spoke fluent english and they were able to get us into a room a little early around noon. We were exhausted.
Before that, we had a drink on their nice canal side outside deck. When we got our room,152, it was nice clean, and well appointed. With a small console table, a sitting table, a sitting chair, mini-fridge, safe, and espresso machine.
There were a few quirks.
- The tub is rather tall, you have to step up in to the tub. The bottom of the tub is probably 6 inches above floor level. Not a big issue, it just felt weird. - There was no plug for a hair dryer or curling iron in the bathroom, or if there was it was hidden very well.
- The mirror light is on a motion activated timer, it went off on my wife several times when she was in the shower.
- We were surprised that the bed was made up with a flat sheet and a duvet. No fitted sheet and no duvet cover. We have been informed that this is common in Europe, it was just new to us. They were happy to provide a top sheet when we asked.
Overall our stay here was excellent! If our knees were healthier, we would stay here again. We did notice a lot of flight crew personnel while we were here, if that is an indicator of quality.
The drinks in the bar were good and not overly expensive. Our main bartender, I need to start remembering names, he was a bearded guy with lot's of arm tattoos, was quite friendly.
I would recommend this hotel if the walk is not an issue or if you not here for tourism.