Yelp U.
Yelp
Positive from start to finish--rare in this industry. This pharmacy is new to the neighborhood. It is easy to miss as you are walking by as they have scaffolding up (NY scaffolding likes to sticks around for long intervals). I'm glad I found it. I did some shopping around beforehand and saw that Apothecary's prices were a bit higher than a competitor for an out of pocket fill. I called them and they were patient and accommodating in not only matching the price, but beating it in my case. Although this may not always be possible, the staff was forthcoming and willing to take the time to ask. It is a small pharmacy, so staff is limited, but the lady I spoke with (Sheital) was kind and courteous. She followed up after my doctor left a prescription, as promised. Picking up the medicine was an even better surprise. I walked right past the place on a cold, rainy and dark evening. A few minutes after they had closed and front lights off, I arrived. I knocked and a woman smiled at me and let me in. If you've ever experienced the frustration of needing your medicine only to arrive at a shuttered pharmacy, this is a huge blessing. The courtesy they extended me in opening their doors was very appreciated. The location is stunningly beautiful in design with tasteful accents, a chic geometric floor pattern, and a selection of lush products. The attention to details is very much appreciated and not overlooked. Prescriptions are put in a typical white paper bag then placed in a sturdier bag with handles. Makes it much easier to carry and looks cleaner. The pharmacist took the time to directly approach and clearly explain the doctor's directions. I truly hope this establishment sticks to this business model. Everything about the experience felt personal and was reliable. People take notice and it adds a bit of pleasure to the usual grind the city offers. I wish them well and hope they succeed.