944lyndsayf
Google
I booked this for a 2 night stay for my son's birthday. Communication had been great up to a few days previous when I asked for help to book decorating the UFO with banners and balloons, despite me being willing to pay but unsure how, I got no response or help and on arrival this hadn't been done. |Upon arrival I called the number on the intercom panel and spoke to Connor, he seemed very nice and told me to let myself in which I did as he was on another site.|I have to say the fist impression was not great. The UFO looks pristine on the listing, in person it has numerous things not as expected, things broken and dirty. I went over to the communal kitchen/showers and found the worktops broken, full of mould and in need of replacing. There were no towels but luckily we had brought our own so we're able to shower. The showers were full of sand and dirty and flooding over into the main floor which was rather slippy underfoot.|When we woke up Saturday there was no electric in our "kitchen area" so I called Connor and he said he would be out to fix it. When we arrived from a day out at Tenby the electric still wasn't working, unable to get hold of Connor I spoke to the onsite cleaner who told me she would get in touch with someone and came and mopped out all the fridge and area where it had defrosted. Connor did text to let me know he had fixed it although he had misunderstood and thought it was the communal kitchen that had the problem. There was no hot water in the kitchen area for the UFO either.|I was going to use the bbq but found it dirty from previous uses so I didn't. |The only good thing I can say is my son was oblivious to all the issues as adults we see and I'm thankful he thought it was amazing. |Upon checking out I tried to contact Connor again but got no answer so we left the key in the UFO and sent a text.|At no time did I see any of the hosts or get a message or knock at our door to check everything was ok. For £340 a night i think it's overpriced and would not visit again despite it being close to a wonderful part of Wales.|The concept is great but the reality does not match the expectations that are advertised!