Aqua Aloha Surf Waikiki Hotel

**Honest review for future guests:** The hotel facilities are quite outdated, and the air conditioning unit was extremely noisy throughout the night. Light sleepers may struggle to get proper rest here. Additionally, be aware of the daily service fee (around $40 USD) charged upon check-in, which isn’t included in the initial online booking price. Make sure to factor this into your total budget when reserving.

This was our second time staying here. The first time was last year. I had reservations for Ohana East down the street but they were doing noisy jackhammered renovations (again).I had noted Aqua Aloha Surf before, so we ended up staying here. Everything is great but limited parking. The beds are super thick and comfortable. We stayed in the back so there was no street noise.The front desk folks are really friendly and helpful. The location is convenient to the beach, restaurants, and shopping. We will stay here again!

Don’t stay here. I live on island and tried to give this hotel another chance during a staycation after a bad experience last year (call at midnight, waking me up to come and re-park my car since it was slightly on the yellow line) and it consistently disappoints. Priceline and Expedia lure you in with cheap rates but once you get here they charge you an extra $40/day for “amenities” (ie. Beach towels and dvds) and $40/day for parking making the actual cost of the room +$150 more than you anticipate when pre-paying. My “cheap” room turned out to be a postage stamp with a view of a back parking lot/tiny corner of the pool and no balcony and is quite claustrophobic due to the low ceilings. Makes me realize I should have just paid more and stayed at a nicer hotel then get nickel and dimed for a place smaller than my studio apt.

The staff was helpful and friendly, the room was clean, and the location was just what I needed (within walking distance for everything). However, everything in the room was outdated (by about 30-40 years) and not functioning properly. Every metal surface was rusted (which I understand with the salt air, but small enough to be addressed in the rooms). The sliding door to the balcony wouldn't slide and I almost got stuck outside a couple times (so I ended up leaving it open once I got outside). The shower pressure was almost non-existent and kept drastically changing from very hot to ice cold while showering. They did say they were having plumbing issues while I was there and had to have the water shut off for two hours to make repairs, but the repairs did not fix the pressure or the drastic temperature changes. Also, there's a $35/night service fee, even if you don't have your room serviced. So, when you think you're paying $358 +tax for a room, you actually end up paying over $727. Just a heads up. I know it was one of the cheaper hotels in the area, but my sister stayed down the block for only $80 more for her stay and their hotel actually had coffee and breakfast for their guests. I fell like for what I paid, there could have been more amenities and been a nicer room.

The service was good. But the room had ZERO sound proofing. Most of the windows were Louvered windows. This meant the rooms were amplifying the traffic noise. Had a terrible night here. If you are not bothered by sound then you can try this place. I also can review only the room we got. Not sure about the other rooms.

This hotel is definitely not fancy or anything extra. It is everything we needed and fit the budget. The room was small but cozy, they offered a mini fridge, coffee maker and coffee (as requested). When we arrived our shower head was terrible (no pressure) but when we asked if they would look at it, they did so immediately, and installed a brand new shower head (problem solved). The service was great and employees were very nice.

I didn't really get any clear explanation as to why they charge $35/day on top of the amount paid for booking. Seems like the low price advertised was a bait so tourist will book then ones committed they drop the extra charge on check-in, otherwise no one will book. Think about it guys will you choose this old hotel over 4 stars for the same price? Ofcourse not! My advice... DON'T GET HOOKED on their lower price ads, IT'S NOT WORTH IT in the end.

This is the place you stay at if you’re planning to never be at the hotel on vacation. My husband and I chose this hotel because of how affordable it was so we could splurge on everything else. It was about 13-15 min walk to the beach and strip. The hotel was quiet and nearby ABC stores to get supplies/snacks etc. It is NOT nice and was dumpy. The shower tile and grout were dirty and slimy. There are no bathrobes. We did use the mini fridge and drawers for our stuff. The front desk staff was not welcoming (it was late when we arrived) but they looked depressed and tired. Ubers found the hotel no problem. Either way, it worked for our purpose to save money, but would not recommend.

My husband and I stayed here for our Hawaiian vacation. We booked through an Air B and B. My husband and I stayed in room 510... a corner room, wonderful views. We loved waking up and watching the sunrise. (We're from Chicago and we are 5 hours ahead of Hawaii, so 5am here is 10am Chicago, we never really adjusted to the time change lol). I read previous reviews about the air conditioning in the building not getting extremely cold, so when ours did the same, it wasn't a deal breaker. Our host provided a fan so it was fine. Our room was in walking distance (3 minute walk) of the Waikīkī market and ABC store which sells alcohol, snacks, souvenirs, etc., across the street from a coffee shop and restaurant. The beach is probably a 5 minute walk. Our hosts were wonderful, if we needed them, they were a phone call or an app message away. A few things our room needed, get the ac checked so it can get the room extremely cold not just cool, bigger garbage can for the kitchen, the one provided is perfect for a bathroom, but 2 water bottles completely filled the garbage can. More toilet paper, 3 rolls for 2 adults for 7 days is not enough same for paper towels. They provided a pot and a skillet, but no tongs or spatula. Couldn't make pancakes. Made spaghetti, but no strainer. We also only had 1 hand towel. We had 2 bath towels and 2 face towels, but only 1 hand towel. These things are not deal breakers, We would definitely stay here again. We had a wonderful trip. It was our first time visiting Hawaii and it won't be our last. Mahalo

Call me crazy. I spent months planning my Hawaii vacation since last May. I booked my room at Aqua Aloha Surf Waikiki Hotel just weeks prior. I guess the hotel prices increase early December. The room price doesn't matter. It's the final cost after the surcharges etc. I learned from most of reviews to understand what everyone is talking about. There is a $35 service charge per day (plus taxes). I only found out about it upon checking out. I booked through MemberDeals.com, a third-party vendor through Govx.com, which I found it reliable and better than AARP Travel Center. After I got my confirmation info, I emailed aahreservations@aquaaston.com to triple confirm my reservation. I don't want to be a victim of fake reservations. I prepaid my reservation $747.58 including taxes with a 72-hour cancellation policy. I got a superior room because of the bed type. When my friend and I arrived at the hotel, the front desk agents were busy. While I waited, I began to enjoying the climate and open air at the lobby. After I put my credit card to pay for incidental charges, she handed both of us shell leis. How lovely. There are some perks like free Bishop Museum admission for staying there. But we were too busy with the schedule. I didn't get a chance to enjoy them. We had our takeout dinner on the lanai. My friend and I enjoyed the breeze from Manoa Valley. I didn't get to see the fabulous view until next morning. Because of time zone difference, we woke up before sunrise and watched the sun slowly peeking through the mountain. I can't remember if we could see the ocean from the lanai. But the views of high-rise buildings were sufficient. There was a short walking distance to the beach. But I walked up and down Ala Wai Blvd for morning exercise instead. The hotel guests were cordial and housekeeping staff was friendly. I was very happy to use the laundry facility at the basement. I bought detergent at ABC Store, which was same price as at the front desk. It costed me $4.75 for washing and drying. I just swiped them with my credit card. I rented a car one day for a circle-island tour. Parking was easy at the side lot or in the basement. I just had to register the car at the front desk and pay $35. It gave me in and out privileges. Street parking is very limited. I rarely see opening. I didn't get a chance to lay at the pool. Because it was cold in February. I checked several times a day for the sun to hit the lounge chairs, but it never happened. I decided to walk around Kuhio Avenue in the sun instead. Room amenities were very efficient. There was a coffeemaker with coffee packs above microwave oven. I have to go to front desk to ask for tea bags. The refrigerator is hidden in the TV cabinet. It worked too well. My fruits came out frozen next day. Hahaha. I bought a gallon size drinking water from the store and got my refill of filtered water from the lobby, along with ice cubes. I don't know why but I felt so relaxed. Everything is within reach. Hot water came out so quick and pressure was strong. It didn't take long to complete a shower as the soap and shampoo dispensers were installed on the wall. Washing sink being outside of the enclosed bathroom was a plus. I wish there was a small table for eating. I grabbed the outdoor chair as table instead. We really enjoyed our stay at Aqua Aloha Surf Waikiki. Check-out process was quick. I shall return. p.s. I uploaded 61 photos to accompany with this review. You can view them by going to the Yelp website on a computer https://www.yelp.com/biz_photos/aqua-aloha-surf-waikiki-waikiki-beach?userid=jwPVqdHpVHCBfAe4pZBbgA

Honestly, I wouldn't book again. The first room we got smelled horrible right when we walked into the room. Smelled like mildew/wet dog. Started getting itchy while sitting on the couch and beds. You get what you pay for. If I could redo this, I would've booked a refundable room. The asian man at the front desk was extremely rude and not helpful at all.

they kicked us out, just because we looked homeless. It is crazy how they did that because we did nothing but js tried to look for a room.

Toom was ok not great. The a/c unit was obnoxiously loud! I took out my hearing aids and inserted ear plugs and put 2 pillows over my head! And still the noise was bothersome! The outlet situation was not good. Luckily I brought an extra outlet device to accommodate the chargers I needed. I will never use a third party booking service again. The final rate for one night grew by 25% compared to the rate advertised by booking.com, even though I prepaid. When I booked I clicked on "pay at the hotel". still it did not happen that way!!!!God I hate that crap!!!

I stayed at the Aqua Aloha Surf, but I believe their practices are deceptive. I booked my stay on the Capitol One portal, and I thought I had a good deal, but I noticed that my taxes and fees were HIGHER than my ENTIRE stay for 6 nights. After some back and forth with them and Capitol One reaching out to Aqua Aloha Surf, they provided me with the breakdown of the charges, which included: * Room Occupancy Tax: $74.35 * Room General Excise: $34.22 * County TA Tax: $21.78 * Accidental Damage Waiver Fee: $47.12 * Reservation Fee: $35.33 * Check-Out & Cleaning Fee: $176.94 Total: $389.74 Now, here's the dilemma. When I checked into the Aqua Aloha Surf, they charged me additional fees for the above items, despite my initial payment. I informed them that I contacted my credit card company, but they said they don't work with credit card companies, only third-party bookings. I even showed them my booking confirmation, but the front desk insisted on charging me and advised me to dispute it with my credit card company, which took up a few hours of my vacation. I don't want to blame the front desk because, for most of my stay, they were friendly. However, I believe they only followed their training to charge all customers with the extra taxes and fees. Additionally, I booked the Superior room, which they listed as 344 sqft, but when we got the room, it was smaller, more like 280 sqft. Or maybe I'm mistaken, and 344 sqft is that small. I checked with the front desk, and they confirmed it was the Superior room. I was fine with it since we didn't plan on staying in the room much. However, had I known the room was that small, I might have opted for the next level up for a bit more comfort, as I initially intended. Or if I had known the total cost, I might have spent a bit more on a higher-level hotel closer to the beach. The distance from this hotel to the beach isn't bad; it's only a 5-minute walk, which is a plus, but the next-level hotel I was planning to book was only 2-3 minutes away. The room already had limited outlets, and one of them didn't work, so I was glad I always carry extra outlets when I travel. Lastly, there was a baby roach in the bathroom on our first night. For late-night snacks or early morning breakfast, I would grab instant noodles from their vending machine. However, the noodles from the foam cup had a lot of micro ants in them. The front desk said it was the vending machine company, separate from the hotel, that restocks them. The gentleman at the front desk was friendly and refunded me. Overall, if everything had been clarified at booking, I might have been fine with the fees, but I felt everything was a mess. If you're looking for a boutique hotel and don't plan on staying in the hotel much, this may be the hotel for you. As for me, would I book this hotel again the next time I'm in Waikiki? I would say it's unlikely.

All residents, guests, and staffs are super kind at this hotel. If you're looking for a budget saver for your trip I would highly recommend this hotel, because it's super reasonably priced, decent and super close to Waikiki beach and all major bus transits. I booked this on Hotels.com and had no troubles checking in. I was aware of the $150 service or cleaning fee, but wasn't aware of the $100 deposit. *** Important to know: if you're staying for less than 7 days, there is no room cleaning unless requested at the front desk!! I stayed for 8 days and had one room cleaning mid week. And if you stay over 8 or 9 days they will do room cleaning accordingly. This also meant that we had some trash piling up that we just waited till the cleaning ladies came. I noticed the other reviews had bed bugs, but I never had that issue, but I did have some ants near the sink in the bathroom. Checking out was easy. They had a contactless check out where you just text them. But I ended up returning all the cards at the front desk where they handed me a paper telling me they have returned my deposit. Pros - water and ice stations downstairs in lobby - get to borrow beach towels - get to rent movies, tv and ps3 in room - 24hr front desk - in room microwave and fridge and also came with some eating utensils and some plates and bowls - I believe you can get access to certain museums, but I never used this as I found out on the last few days Cons - cleaning service charge - have to request for room cleaning besides the schedule cleaning days depending on how long you stayed - had some ant problem

Overall, this is a good place for a budget stay. The elevator is slow and there is only one so please don't be in a rush to go anywhere, ever. Parking is tight in the lot below (35 bucks per night for hotel guests) but finding street parking is challenging at best (and almost impossible on a week day) so we went with it and paid. Caution on this tho -- they keep tabs on what cars are down there and almost overcharged me $100+ in parking fees because they had duplicate charges on my receipt. I did not pay, I asked nicely and questioned why I had so many parking charges when I only stayed 4 nights with 1 car and was somehow charged 7 times smh. The pool is in a shaded area and was cold, there were bugs in the water. It doesn't seem like a popular place for guests. We used it once. Meh. But whatever's cuz it's Hawaii and we can just hit up the beach nearby anyway. The rooms, especially for the price, are very decent. Yeah, the bathroom sink would fill up grossly and desperately needs to be snaked, but I can overlook that because for a hundred bucks a night, my kids each had their own bed and the balcony was really nice. The AC barely worked and some nights were a bit uncomfortable in room 1505, but again, not too big of a deal. They do need to get that fixed eventually though because that's going to suck come summer. I like the location and the staff, although a bit not too bright, we're friendly. We will definitely be back and will forever more scour our receipts for the mistakes that are surely to be found. Aloooooohaaaaa!

traveling on a budget? here you go. Best use the lobby filtered water dispenser, small pool, they provides beach or pool towels. parking is difficult, try to park near the canal. It's free. Walking distance to Waikiki beach. There is ants, so remember to seal all your foods.

Alright, it's not a glamorous resort, however if you're a family or small group, traveling on a budget, this may be your destination because the two bedroom rooms are spacious and include a fold out couch, so technically you could sleep 4 comfortably. Each room is privately owned and the hotel manages them on behalf of the owners. The lobby has a filtered water dispenser that also saved us a lot in bottled water purchases. Pool, but we never used it. The hotel also provides beach or pool towels. There's free 2 hr visitor parking, after that it's $20. 24 hr guest parking is $35. You are also conveniently located, less than a block, to International Marketplace, cafes, convenience stores, bars, and restaurants. Walking distance to anything in Waikiki.

I like this hotel a lot from desk people very nice. Great service. and a price is very reasonable.

My recent experience at the Aqua Aloha Surf Hotel in Waikiki was marred by deceptive pricing practices. In July, I made a reservation through GOVX/MEMBER SERVICES that explicitly excluded any mention of a resort fee. The terms clearly stated this exclusion during both the reservation process and on my confirmation. However, when I attempted to rebook the same reservation, a new line appeared, stating, "An additional resort fee charge of $259.49 will be charged at the hotel at check-in. Please contact the hotel with any questions or details about this fee." This sudden and unexpected inclusion of a substantial resort fee was not only misleading but also left a bitter taste in my mouth. Such misleading pricing practices are unacceptable, and I intend to dispute this charge. I will also bring this issue to the attention of relevant government and consumer agencies. It's disappointing that a hotel would engage in such tactics, and I would caution others to be wary when booking at the Aqua Aloha Surf Hotel in Waikiki. Honesty and transparency should be fundamental in the hospitality industry. To add insult to injury, I am currently in the 3rd room given to me the day I checked in. They are all in various stages of terrible physical and unclean/unsafe condition.

Inconveniently located. Older woman at front desk is homophobic. Bathrooms suck, AC doesnt even keep room cool. My fridge was broken when i checked in. Got my parking pass incorrect. Stay anywhere else.

2 stars because of the front office staff when we arrived were sweet and accommodating. There's a water dispenser at the lobby, a dvd rental, and towels for the pool. The tables downstairs were also nice as I was able to get a meeting done. The rest of my review goes to our experience at this hotel. I'm short: - bugs! - outdated curtains, linens, and couch - dirty couch and carpet - toilet in our 14th floor room was crooked, literally slanting - phone in the 10th floor wasn't working - housekeeping doesn't clean rooms Our first room was on the 10th floor. There was a small view of the canal and the rest was of the other nearby hotels, and the beautiful pool across the street. The couch in this room was so outdated, but more so it was dirty.the curtains and the linens were faded. Nonetheless, we tried to make the most of our stay. Our reservation was for 6 days. After the first night my daughter awoke to bites on her legs. After the 3rd night she had more bites and so, we asked to be moved. I found out that housekeeping closes at 4 because Maria from the front desk was rushing us to return from lunch so we could do our room change. Again, I tried not to let that get to me. Front desk reassured that there weren't any BED BUGS, but based on the my child's legs, there's something that bit her in the room. As we packed our things (mind you we barely had 10 minutes upon returning from lunch to pack), 3 housekeeping staff were already waiting outside our door. I felt so rushed. We moved to the 14th floor thinking things would get better. When we moved our neighbors we're loud and yelling at each other. Doors were slamming so loud (same as the 10th floor). And to make matters even worse, there were more bugs! Such a let down.

Absolute scam. I booked through SnapTravel. Their address at 18 Bartol St is located in a dark alley in San Francisco which happens to be ONE BLOCK from my office! Then on the the CEO's Linkedin Profile Hussein Fazal, says he's in Toronto, Canada. There were exorbitant fees added to my hotel stay in Honolulu which were not noted anywhere in my reservation. The 3rd party booking platform should provide a fair warning in BOLD letters if there will be surprise charges at checkout. I know about Resort Fees and that whole scam, but I had additional charges such as Reservation Fee($29.99), Checkout Cleaning Fee($125.00), Damage Waiver Fee($39.99) plus many others were added to my bill for an additional $229.99! Of course, who will SnapTravel blame? You guessed it, the HOTEL. The issue is that the consumer should know UP FRONT what the total cost will be, before the purchase. Incidentally, I am a former Director of Sales for a hotel in San Francisco and numerous other hotels and I can assure you, we never charged any fees like this. Everything was on the table at booking. The whole hotel industry needs to be investigated and sued to pay back these fees and the 3rd party booking companies need to share the financial responsibility. I will of course follow up with the Attorney Generals office regarding any current litigation or investigations. I should at least note that the hotel itself is very nice! The staff is wonderful and I have nothing bad to say about the property. I would most definitely stay there again and I recommend it, although you MUST know what you're paying upfront and if you're ok with it, then absolutely stay at this hotel. My experience was very good and if it weren't for these surprise charges at checkout, I would have left very happy. I hate to give negative reviews, but since I spent over 13 years in the hotel industry, I know exactly what is going on here.

I would only stay again bcz of the location! Center of everything. We were on the 12th floor, room was small for a group of 4 & the place was very out dated.

I really thought we got a good deal on this place. But of course there had to be all these hidden fees that we didn't know about until we got there. Cleaning fee ($125): It's for a clean that happens AFTER you check out. Accidental Damage Fee ($40): A non-refundable fee for any damages that COULD happen lol Reservation Fee ($30): lol Parking Fee ($35 per day): So that was an extra $140 for us And more... One full size bed, one twin, and an uncomfortable pull out couch to fit 4 people. On the bright side, location was decent and free beach towels you can borrow.

Do NOT book here as they will charge you hidden fees. They lure you in with seemingly reasonable rates, but do not be fooled. Once you're there, they hit you with mandatory hidden fees that were never disclosed during booking. They claim to be an AirBnB condo and will charge you fees that exceeds over 3 times your initial booking. It's disappointing to see a lack of transparency, and it leaves a bitter taste. If you value honesty and fair pricing, look elsewhere for accommodations. Already reached out to them and they did not offer any resolution and forced us to pay the initial booking. Decided not to stay as I didn't want to pay an extra $280 Mandatory Fee for a small room that was supposedly only a fraction of the fee.

I booked here to prep for my upcoming eye appt. The online booking company is TravelUp. I paid in full, nothing stated to go to Agoda or extra fees upon checkin. NOTHING. Front desk staff confirmed. Looked all over my dox. Nothing, but told me that this is a common issue with that people checkin and are shocked/angered by extra fees. I spoke to "Maria" Guest Service Manager, "Vinh" Front Desk, "Da-something" Front Desk, "Dennis" from Agoda, and not one could tell me where it was stated for me to see about the fees that were THE SAME AMOUNT AS WHAT I had already paid. The "best" they could do was cancel my reservation with no fees. BULL$H!T Like I would pay a cancellation fee They admitted it was a common occurrence. I asked them i"If this is a common occurrence, then why is it still happening? What have they done to stop this?" They passed the buck until they admitted that it wasn't right. That they benefit directly from such misdirection and from stranded travelers who depended on a place to stay. VINH ADMITTED IT. Never have I ever. On top of that, Vinh kept touching my phone, talking on their phones with his mask pulled down, then getting irritated when I requested that he sanitize everything he touched and handed to me. I told him, "We are supposed to be taking covid seriously. I take it seriously." He said, "I didn't expect to let you talk on the phone." YET, he kept moving from phone to phone to talk with managers about this issue. Then handing me the phone.

There are roaches EVERYWHERE. Our first ever time coming here and already payed double what i had already payed for. As we come into our room a couple baby roaches start to crawl everywhere. The pull out couch doesnt even have a mattress just the spring im fr disappointed in this place and its my first time ever here

I stayed in this hotel at the beginning of March 21 after looking on AirBNB, although I ended up booking the hotel through its website. I was traveling solo and looking for an inexpensive, decent room for my trip and I was pretty satisfied with how it turned out. Booking/check in: 5/5 Booking the room online was really straightforward and checking in to the hotel was also really simple. The front desk did a good job explaining all the amenities to me and the limitations due to covid. The staff was also really pleasant and professional. Location: 5/5 The hotel is located within walking distance of Waikiki which is a great place to enjoy the beach or go shopping. It's also really easy to access the main arteries of Honolulu if you want to travel farther. However, because Waikiki is popular you can often hear loud people from the street or ambulance/police sirens at night. Cleanliness: 3/5 The room was fairly clean albeit a little dingy. The A/C unit had some minor dirt on it that I had to clean off, but everything else was clean. Due to covid, room service didn't come in to clean during my stay, and if you need towels changed or additional towels you have to request that at the front desk. Amenities: 4.5/5 The hotel offers a few amenities including a beach towel, dvd rental, laundry, the usual toiletries, and water in the lobby. They had a pool that was open but i didn't use it. The rooms have a PS3 as a DVD player and some extra masks and sanitizer (see photo). Worth mentioning is that the hotel gives free admission to the Bishop Museum and Honolulu Art Museum, both of which are excellent. Comfort: 4/5 The room was decently comfortable. The water pressure and temperature in the shower was excellent. It was a bit difficult to control the temperature of the room though because the AC unit blows directly at the head of the bed and it was difficult to adjust it so I wasn't getting blasted in my face while I slept. The pillows and bed were good though. Parking was easy and the elevators were surprisingly fast considering the height of the building and that there are are only two. I didn't hear other guests but the city can be kind of loud at night, as I mentioned previously. Overall I would give this hotel a 4/5 stars. It's not a luxury stay and I don't think the hotel pretends to be a 5 star hotel, but it's a good place to stay at a great price and a good base from which to explore Honolulu and Oahu.

We booked a weekend at this hotel using points from my credit-card company. First of all, nowhere did it state that this was actually NOT a hotel but a condo-hotel combo. There were people living at this building which was old and rundown. When we checked out, we then get a bill for an extra $229.99 that included a bunch of fees, taxes, AND, a cleaning fee for $125!!! A cleaning fee for a hotel??? I tried to dispute it but they refused to budge and told me to deal with my credit-card company. Such customer service. In addition, this place is located on a street in Waikiki where you wouldn't want to be walking late at night. There were people smoking weed in broad daylight. I've learned my lesson: always check the fine print and never trust photos on the internet regarding hotels, or in this case, hotels that double as residential buildings.

There is absolutely nothing fancy about this hotel. Some people live in it some of it the hotel and some of it's an Airbnb. The room looked exactly like the pictures. To be honest I was just looking for a cheap room. At $80 a night for seven days it's still a significant amount of money. I figured we barely be in it. Little did I know that there was gonna be The biggest storm they've had in years ! With flash flood warnings that we got while driving through them. The first night felt like we were in the middle of a tornado. We were on the 14th floor and they just happen to be one plastic chair on the balcony that was banging up against the door all night . I finally open the door and realized the chair was trying to come in out of the storm too ! I specifically got this room because it was in the middle of Waikiki and I knew I was going to be able to walk and get food really close by. The ad also said that there was plenty of free parking . I don't know if it's because of the storm or every time we just looked it was the wrong time. As far as free street parking I never saw an availability not even one time. So we paid $35 for parking for three nights . I made a complaint about It ! To my surprise her reply was to upgrade us for free to another location with parking. What a blessing from God ! Its a Christmas miracle ! Only there for three days#MovingOnUp #GratefulHearts

Best deal in Waikiki! Reasonably priced and just a couple blocks away from Waikiki Beach. It's our secret place to stay when we are in Waikiki. We've been going there for the past 20 years.

Great price without sacrificing cleanliness. We stayed in a small room, but your on vacation, most of your time should be spent out of the room. The staff was very nice and even funny. Hawaii is expensive. This is the only purchase I made during my vacation where I didn't feel like I was being robbed. Thank you very much

I booked this place with credit card points and didn't realize that the fees they charge you with when you check out are more than the cost to stay in the room. Although that's my fault, just very misleading and manipulative action. The hotel itself has walls that are peeling, ants walking around, and they don't clean your room each day. Just spend more money somewhere else. The only good part about this place was the location, but everything else was lackluster.

An excellent hotel choice if you're looking for a budget friendly spot in Waikiki that's walking distance to the beach and arguably the best/easiest surfing for tourists like us! The lobby has a breezy indoor/outdoor setup and their rooms are clean and nicely equipped. There's a free breakfast buffet each morning and you can sign out a PS3 to get your vacation video game fix to boot. Be aware of some street noise depending on which way your room is facing, but it was worth it for us to be right in the scrum of downtown Waikiki among the high-rises and shops/bars.

WARNING! AVOID! This is a scam operation. I booked through priceline.com. When I arrived at the counter they tried charging me extra fees that amounted to about the same as what I had already paid through priceline. Do yourself a favor and book at a real hotel nearby. You will likely end up paying less at a nicer hotel. This lures you with cheap online prices just to charge you a lot more when you get there. AVOID at all costs.

Terrible hotel. Please do not stay here, customer service is extremely rude and the room keys never work. It's affordable but honestly the worst hotel I've ever stayed at.

What a great location!! Only 2 blocks away from the beach!! Aqua Aloha Surf provides beach towels and other amenities that you would need to visit the beach. If the beach isn't for you, they also have a pool. We found this place on the Hotel Tonight. Only $98 per night, (not including parking and resort fee). Check in was super easy and fast. The room was an average size and came it came with the usual soap, shampoo and conditioner. What was kinda cool is that there amenities are supplied by Hawaiian Tropics. I didn't even know Hawaiian Tropics made soap. I thought that company only made suntan lotion. Who knew?!?! The room was clean and we had a partial view of the ocean and Diamond Head. The air conditioner was on and was blowing cold air, but its kinda low to the ground, so we couldn't feel it in the room, so we opened the sliding door. Luckily, it wasn't too warm, so opening the door was perfect for air circulation. The parking is limited. Once we got there, we were able to find a space, then all the places we went to were close to the hotel, so we uber-ed it. Will I visit again?? Possibly if we get a good deal.

This is the smallest, dorm-like hotel I have ever stayed in. It was good enough for what we needed: a place walking distance from the water where we can store our stuff and somewhere to sleep for the night. We had a car and daily parking was kinda pricey. I thought our room was comfy and clean, but definitely a budget room. I don't think I would come back due to lack of space.

On day 8 of a 10 day stay and didn't want to forget to give a thumbs up to this cute hotel in Waikiki. The price of lodging in Waikiki is very high so I do not think it's fair to review that aspect of staying here. Aloha Surf is a wonderful place to stay, it's well maintained albeit on the older side, they even have a nice small pool which we didn't use. Kids were in there most of the time and it's the size of a back yard pool. Our Sweet Filipino room attendant made our stay! Wish we had her name, I will update if we see her. You are within walking distance of everything if you stay here. Our Lanai had a perfect view Ala Wai canal and dozens of Coconut trees. We had a lot of rain during our stay and as a result we didn't stay in Waikiki much. We opted to visit family in the Waipahu area much more than planned which was awesome! Parking during the Christmas and New Year holidays was very tight but Aloha Staff made it work. Make sure to get a full understanding of how their parking works. We booked thru AirBNB which included all the many fees this place has. Make sure you pay attention to this especially if booking at the base hotel rate of about $170 a night. With $28 daily parking we paid like $250 a night here albeit we booked last minute. Just suck up the cost of lodging and parking and you will be fine in Oahu.

Some pros and cons. Pro: staff is really nice. Common area are clean room was clean. Bathroom was a good size. Bed was comfortable. The price was great. Cons: shelving by the sink looked rusted and dirty. The cabinet the little ice box was in was really hot when u opened the door. The only place the room really had a cool place was on the couch. The couch blocked the ac from getting to the bed. So with that said the room was a little hot on the bed. Asked to see if they had a fan and the answer was no. Got up throughout the night to lay on the couch to get cool. Had to pin up the curtain to feel the cool air. If not only the curtain got cold. Ice machine is only in the lobby area. Like they say you get what you pay for.

They Charge huge after the fact front counter fees. They use Covid as an excuse to neither clean your room and also to charge more cleaning fees. After all is said and done the advertised $60 a night room is closer to $110 a night, the rooms are trash stay somewhere else for that price.

Fantastic location! That's where the praise ends. They charge $260 in "room fees" for two nights. We called to report a broken towel holder behind the toilet that would fall every time we opened the toilet seat and they never came to fix it. On the day of check out I went down at 8:30am to get my receipt for what would be on my credit card to make sure the room deposit would not be charged when I left. Checkout time is at noon. The front desk called the room and yelled at my girlfriend for still being in the shower when I was taking out the luggage to the car bc "once you check out you can't be in the room." I only asked for my receipt, I never said I was checking out yet. Incredibly rude staff and insane fees are the reasons I do not recommend this hotel. I can swallow hard at $80/night room fees, but $130 is insane just to have staff ignore broken things in the room and yell at my girlfriend. There are so many other places in Waikiki to give your money to.

I was on a mixed business and leisure trip. The rooms are tiny, but it's a good price for Waikiki. (Which is to say, crazy expensive for most other places -- if you're on a tight budget and want to visit Oahu you would need to stay in a hostel or a campground. Even the airbnbs that I looked at were pretty pricey, whether they were in Waikiki or another part of the island.). At first I thought I wouldn't have enough space for all my stuff, but then I took the video game system, coffee maker, tourist brochures, etc. that were littering the small counter and and stored them in the closet and the cupboard. Then I had plenty of room to spread out my personal stuff. Free beach towels to borrow from the front desk was a big perk in my mind, as was the fact that the lobby is open to the outside. The breakfast was unusual. A sort of combination of mainland US breakfast, Hawaiian breakfast, and then some random kimchi and beans thrown in. Very much enjoyed it the first few days. By the end of the week it got boring, but I still enjoyed it much more than your typical Best Western or Holiday Inn breakfast. Parking is a bit of a hassle. You buy a parking pass, but they sometimes overbook the parking garage and parking lot. You always get somewhere to park, but if you come back late they might give you a makeshift spot on the driveway instead. Service at the front desk and from housekeeping was friendly and professional, with a nice Aloha vibe. Originally I was planning to stay here for the business portion of my trip and on the North Shore for the leisure portion. My airbnb on the north shore canceled on me, so I stayed here for the whole trip. It ended up being a good choice. I spent a lot of time far away from Waikiki, but I went all over the island, and this was a nice centrally located base, and it was nice to be able to come back late and have lots of places to go out to eat. This was my first ever visit to Hawaii. If I come to Oahu again, I'll probably stay here again. It suits my needs.

Booked the DELUX suite for the Kamaaina rate. No resort fee and a discount which came out to $204. The lobby is nice. And I stayed at this hotel 5 years ago. It's average, nothing super special, but the location is great. Upon arriving, the concierge was very nice. My friend and I just wanted to enjoy a staycation for the evening. When we got to the room I guess we expected a space that was a little clean. Luckily I brought disinfecting spray and sprayed every inch of the room down. It doesn't seem like they take pride in their furnishings, or just don't have the funds to upgrade or paint. There were stains on the chairs, couch, and bedding. There was no dish soap either so we couldn't wash our dishes and had to prerinse and spray with my disinfectant before using. The place looks like a dump and way worse than my apartment. I called my husband and he brought us blankets because there was only a thin one on the bed and so that we could sleep comfortably. 2 stars because we still had a great time hanging out together. But will never book here again. I tried posting 5 other photos of stained walls, ceiling, bathroom and the jealousies, that only had one turner. Which I had to take off and put in each window just to open them, but it didn't post. Oh well. Hope you find this useful.

I loved this hotel! Pros: Very roomy-rooms! We had the king size bed, couch, coffee table, flat screen TV, microwave, and mini refrigerator. The best part was that the hotel provided ceramic (microwave safe) plates and silverware for the guests in each room. Beach towels were provided by the hotel. A 'RedBox' type of movie check out, free of charge for each guest in the lobby. Friendly staff! Cons: Breakfast was not great at all. We ended up eating elsewhere. Parking was tight and no valet.

Still the worst hotel experience of my entire life. I litterally started crying when we opened the fire to our room. There was no way to cancel because we purchased the rooms with our flight and rental car all together from a third party. The rooms were absolutely disgusting. I do not understand how they are still open. Dirty, grimy and just not worth the price. U would have a more enjoyable stay at a motel. Most motels are nicer than this place. Everything is covered in mold, dirt and rust. It's actually very dangerous. All of the balcony doors do not lock let's start with that. I made a complaint because I have a toddler and they said all of our door do not lock just push the sofa In front of the door ..... mind you the doors are sliding doors soo...... : / . Second the place is filthy like I mentioned earlier and u can see for yourself from the pics I posted. Third there is no parking... there are like 5 spots downstairs that are always taken. In the description of the hotel it says that there is guest parking not true And when I asked where do they suggest we park they have no options they said "we are not sure". Thankfully, The hotel across the street had parking for us that we obviously had to pay for...honestly wished we stayed across the street because The hotel was 100 times nicer and was practically the same price aaaand the customer service next door was through the roof. The people at aqua aloha do not care. The buffet was eeeeh if u broke and starving okay but I wasn't into it. I hope this helps and u have a wonderful Hawaii experience because this place will ruin ur entire trip

This place is cool. It's unique but I like the community vibe. It's Hawaii! Who is spending time I thier room!?! It's a small modern room. It was comfortable. Our patio looked out to apartment patios which I liked because it made me feel like I lived there! The breakfast is weird. There is rice, eggs, peanuts and pickles, but it's good! Little cute small pool to take a dip. Great location! The happy hour with live music and free drinks made me fall in love with the place. Recently looked to stay again and found it was a 10 day minimum stay required. I'll be back when I have 10 days to spend.

If I could give zero stars I would be tempted. Me and my wife were both appalled by the room, AND the extra 400$ they charge you when you go to check in that's not mentioned anywhere in the paperwork. HIDDEN FEES! Cleaning fee and they don't clean, $30 a day to park your car, the room is small, dingy, outdated. Rusty crusty musty falling apart. Bathroom is rusty and moldy, your feet stick to the floor when you step on it. Ceiling is destroyed, looks like corner of room is about to fall in, A/C doesn't cool the room at all even when it's only 80 degrees outside can't imagine in summer heat how miserable it would be. Feet stick to bathroom floor, and wallet sticks to dresser surface. Couch has crumbs on it, thankfully we paid for the $130 cleaning fee? The bed has a mystery layer on it under the sheet, the box spring has a sheet of wood. Tv and room are not cohesive. They gave us a room with two beds not much more then a twin bed? Weird we didn't ask for that. Kitchen area has small bugs all over it. It's gross. The doors don't sit evenly. If you can avoid this place by all means do it, I've possibly only had one room worse, in my entire life and it cost about 1/4 as much. The towels they give you smell like fish. It's gross. The pool is ice cold, not usable. The grill they have poolside has large chunks of rotten meat stuck to it, nobody cares. Fan Vent in bathroom doesn't work, door is wood uneven no privacy. Moldy potato chip under sink. Thankfully we paid for cleaning. I've seen nicer amenities and bathroom in a ran down single wide trailer. BUG BITES! See photos

It's a mediocre hotel. On the plus side, it's located on the edge of Waikiki, so things are still very much in walking distance. Staff were professional. However across the street, we have views of a dilapidated motel with piles of old bench tables in the front. The rooms are small and beds are too soft for my comfort (no support). The complimentary breakfast was bad. After the first day, we opted to just eat out for breakfast. Though not horrible, I'd look elsewhere for future trips.

The staff here were very nice and welcoming.. the lobby is clean and a chill place to relax... they have a cute little gym area, a bbq area and swimming pool all available to all guests.. Our room was nice and clean .. lcd tv on the wall, clean mini fridge and cold a/c was great amenities. we got a chance to try the free continental breakfast and it was a pretty good spread ... freshly made pancakes, make your own toasts, there were pineapples, muffins, oatmeal... that's all i could remember but pretty good for being free. the only sucky thing was our window didn't close all the way and with the 30 miles an hour winds at night.. it was kinda hard to sleep. $20 bucks for parking each night was kinda steep but that's the standard parking price i guess so it was ok because we didn't have to try to find street parking after a long day of adventures. great deals for all the accommodations as well as being two blocks from Waikiki beach was excellent.

The hotel is off the main strip of Kalakaua Ave, but its only a 6-7 min walk. It over looks the canal on Ala Wai Blvd in the back and can give you nice few of the mountains behind. The location is what I think should draw you to this hotel. You get to save by getting off the beach front a bit, but still being local. You a decent continental breakfast but they are stingy with things, weird. The room was a good size and we had the top floor, corner room. This gave us a wrap around balcony which was great, but there were certainly draw backs. Our bathroom door was broken at the bottom so dragged and didn't shut all the way, our sink was cracked so it leaked every time you used it. Then not all the outlets worked so if you had electronics not the best. The maid also knocked my toothbrush to floor by the toilet and I had to call them on it and get a "replacement" they were also very anal about their room keys and towel cards. Location was only saving grace.

VPN/WIFI DOES NOT WORK - FRAUD!!!. Note that if you stay here your VPN access will NOT work. I called the management company BEFORE I made my reservation and asked them, in excruciating detail, how there WIFI access worked and if they blocked VPN. This conversation was on a recorded line and there was no miscommunication. They stated unequivocally that the Wifi would not be blocked, and in fact, this property DOES block VPN. After I complained and escalated this issue with management and insisted that they connect me to their wirless provider, management retaliated by (1) deliberately delaying responding to my calls, (2) denying me a late checkout. On a separate note .. the AC does not work and the interior furnishings and cleanliness are consistent with a lower-rated property, NOT a 3 star hotel

Although this hotel has a decent location ( close to shopping and restaurants) it offers extremely tiny rooms with tiny grimy bathrooms. Don't let the daily rate fool you. This hotel has many extra fees that when added together makes the price comperable to it's high quality competitors. For example, we were charged an additional $125 cleaning fee for a 2 night stay. This fee is questionable because upon check in, there was hair on the bathroom floor from the previous guest who most certainly also paid the ridiculous cleaning fee. Next visit to Waikiki will be at a different hotel.

DONT EAT THE FREE BREAKFAST! GIANT ROACHES CRAWLING EVERYWHERE. I mean I saw a small one yesterday, w/e. 2 giant roaches I spat my food out and wanted to throw up. Beds are the worst I've ever slept on, pay a little more and go somewhere else. But hey free dvd rentals! I wish I took a pick of that dead roach!

We made reservations included in a package rate from Expedia. Must admit, I was a bit torn since I saw an equal amount of good and bad reviews. Upon check in, we were greeted with house drinks as part of a manager special. Very yummy! The receptionist at the counter was very friendly and accommodating when answering all our questions. Our room, the moderate room with twin beds was very small, however the area with the bathroom and closet was surprisingly roomy. The bed was very comfortable! The shower had great hot water pressure. The entire room was very clean. One negative, we had a room overlooking the traffic and so we heard a lot of traffic. For the money we spent, I feel we got a great deal! I would definitely recommend this to everyone!

After multiple emails and phone calls with Booking.com, RedAwning, etc..., I never got a refund. I hope no one else wastes their hard earned money on a "ghetto" room. Buyer beware!