Aqua Hotel

The room was nice and clean with plenty of room for 2 on their king-size bed. We stayed 4 nights and I would definitely recommend this place to anyone who is traveling light and just looking for a safe, clean and convenient place in Miami Beach. Literally minutes from the everything. Juan at the front desk was so helpful with any questions we had about the local hotshots. Juan even Made our late check out a breeze and also offered to store our bags if we wanted to hit the town one last time before our flight. Thank you for all of your help Aqua staff. I will definitely be back.

The room is good enough if you're looking just for a place to stay. The location, on the other hand, is quite good. You can get to the beach by walking 5 mins or so. Juan's attention in the reception was remarkable and very gentle. You have an umbrella in the beach and bikes included with your reservation, that's awesome.

I booked my hotel after seeing someone say they had a good stay there. I am beyond grateful that I did. Emanuel really made my stay so special 🥹 I will forever be thankful that he made my birthday trip feel so smooth. He was super nice and helpful!!! The hotel is very nice and the bed is so comfy I slept like a babyyyy omg! Location is very convenient as well! I cannot wait to return! Juan was also very nice and polite! Thank you all so much for your hospitality!!! 100000/10 !!!!

I don't usually write reviews, buy I'm furious with my experience at this hotel. I booked it for 3 nights and had to leave before because it was not what I expected. The main problem was the fact that my room had NO HOT WATER. I couldn't take a shower nor wash myself. The climate was rather cold, so a shower in cold water was no option. The people at the front desk were nice, but did nothing to solve the problem. I asked to be given another room and they never even tried to find out if it was possible. The room was clean, but very basic. I could hear people shouting and talking in the room next to mine. The pictures that appear on the website are no match to the real hotel. I'm trying to get a reimbursement for the night I couldn't stay, mainly because there was no hot water in the room and they do not contemplate this request. Unfortunately, a bad experience.

My first time in Miami and it was everything. Thank you to Aqua Hotel and Juan at the front desk for making the service very smooth and easy and very welcoming into the city. I was upstairs and settled in my room in 5 min… also great location smack in the middle of the city. 10/10 recommend for Miami hotels. Thank you Juan 💫

I had an amazing weekend with my friends at your facilities, and I only have good things to say. From the moment we arrived, the team was very friendly and helpful, specially Mateo always attentive to anything we needed. The place is spectacular: clean, comfortable, and at a more than reasonable price for the quality offered. It was an experience that exceeded our expectations, and we all had a fantastic time. We’ll definitely be coming back. Thanks for everything!

This hotel is quite nice. They provide towels and chairs for the beach, which is convenient. However, it would be great if they had a mini-bar in the room. It also appears that there’s an additional fee for a day, depending on where you made the booking. It’s important to be aware of this.

My stay at the Aqua Hotel was everything I hoped for and more. It’s South Beach location on Collins Ave just off Española Way put me just steps to the beach and at the zdoorstep of all the clubs, bars, restaurants and shops. And they’ve kept the cool Art Deco vibe of the place while updating it to today’s comforts and amenities. ||But it was really the bilingual on-site team that made my stay a five-star experience. Genesis and Emmanuel both stood out in how friendly and helpful they were with me in both Spanish and English. Whether sharing local knowledge, walking me through details, or helping me manage some minor challenges I faced - each time i felt well cared for and appreciated as a guest. I am already looking forward to my next stay at the Aqua!

This is probably the worst hotel I have ever stayed at. Look at my pictures, taken December 2024, compared to what is shown on their website. False advertising, to say the least. Central air, for a hotel. You have to call the front desk to turn up or down the heat, so if one guest is cold, one guest is warm, too bad. There were pills and a dirty sock under my bed. Room was unclean. Bathtub had no faucet or way to fill it up. There was no ventilation, windows were screwed shut. I asked to be moved to a different room, and the staff did not care, did not even attempt to call a manager or supervisor. I reviewed the site where I booked, and I received a canned "We care and will look into this" type of response, when there are reviews from years ago, of the SAME room, with the same problems, the same complaints, and the same canned responses. The location is great, but other than that, this is a bad hotel, and staff and owners don't care.

The good, the bad and the ugly. The good: the location is wonderful and the rooms are fairly spacious. The bad: you have to pay $20 or $30 for parking, the first room I was shown the shower didn't work and I had a hard time convincing the staff. It did not work. In spite of showing them a movie illustrating the issue The ugly: the staff are really the sort of people who dance to the beat of their own tune. They kept saying there would be coffee but there never was. They did not answer the phone when I arrived. Then did an angry interrogation on how I got in the front entryway when another guest let me in. The beds are like a really cheap Ikea type setup.

The staff was nice, but the rooms are FILTHY. The cleaning staff do the bare minimum. We tracked sand in the room from the beach and I had to sweep it up myself. I doubt they switch out the sheets from the previous guests. Horrible experience.

A/C was extremely poor. The front desk staff said it is central air and couldn't be bothered to help and kept insisting it was working. We won't be returning. I should have read the reviews first.

The only good thing about this place is the lobby and the people that work there. I stayed here for two nights before deciding to switch over to an Airbnb. Something about it just feels very dirty... I was afraid to even walk on the floor without shoes on. I did not sleep well because it was Filthy, and the mattresses on the beds were tilted upright to where my feet were almost elevated. The only time I felt clean was when I was in the shower, but even then I was afraid to touch anything. Aqua needs a serious Remodeling needs to be deep cleaned. The lobby and the exterior views are beautiful, but the rooms are extremely dirty and outdated. I would literally never stay here again. I was excited because I saw the workout room, but immediately when I touched the handles on the cardio equipment, it was sticky with some sort of greasy residue. there is literally no effort made by this hotel as I stated the people who work there are really nice although I don't know if the cleaning staff understands what it means to actually clean anything at all.... Gym equipment is broken and filthy.

my husband and I stayed at Aqua Hotel and suites in Miami Beach the first week of May 2024 it was sad we had to turn the bed around because we would've been sleeping with the blood rushing to her head. The bed was so uncomfortable springs in your back the Sheets had holes When we walked in. It smelled like somebody use the bathroom. It was bad we open the windows that went away was not clean. The floor was filthy. I don't think they mopped it for months. they are remodeling, but the room we got was not remodeled at all. We did not have a fridge . or microwave my niece had that she got lucky. Her bed was as bad as ours and they made us pay the same amount. only thing good about this. It's one block from the beach that's it.

If I could give zero stars I would. Please do not stay here. Disgusting hotel. Disgusting management. What a waste of money. I wouldn't stay here again if it was free.

Came to South Beach for the night and wanted to check out Aqua Hotel. Historic Art Deco vibes of the building, lobby and courtyard. The website asks if you are planning to arrive late to call ahead; there is no front desk after 11pm, but there is a security person. Room key card entry after 10pm. Upon check in, the front desk person- Tennyson was very warm, friendly and very helpful explaining checking out towels and offered a print out instructions to complimentary beach chair use at "Boucher Brothers Beach" about 2 blocks from the hotel. (Note: this was a little difficult to find as there are no signs once you arrive to the area- just be on the look for the blue cushioned chairs and logo umbrellas. This beach area is near the Betsy Hotel, and the 14th street public bathroom building.) I had a queen room; the room itself was very spacious with a modern flare. Very basic minimalisticly decorated. The bed was firm, and the pillows very comfortable- fluffy. There are no conveniently located outlets on the wall with the bed or on the lamps for charging your phone, etc. (If you are needing your devices on your nightstand, I would suggest to pack a small extension cord.) I ventured to the lobby after getting settled in to inquire about ice, and the security guard instructed me to a room that seemed like a break room/ storage room for the staff with a couple of refrigerators and storage items... to where an ice machine was, however it was empty and didn't seem to have any ice for a while. (Bring your own ice; there is a nearby Walgreens about 2- 2.5 blocks away on the same side of the street.) The printout given for the beach chairs also stated there is currently no housekeeping services provided during the stay; as I sat in the courtyard, I observed scattered trash and several full ash trays. The photos on their website are dated to what I experienced of the courtyard, rooftop sun deck and lobby. There are currently no oversized lounge chairs, or umbrella table sets. Just the white deco plastic couches and chairs on the main level, and basic small table set on the sun deck. Note: there is no parking at this hotel- the front desk recommended utilizing a nearby public garage on 16th street. The overnight parking rate was $20, and signs to retain your ticket to pay prior to leaving. The room price was fair. The location was very good. Very walkable to the beach, shopping, cafe's, Starbucks is approximately 1 block away.

The hotel room was large, and all 4 of us fit with no real issues. It is a dated hotel, but the 1 star reviews are people who wanted a $300 more a night room across the street. They were flexible on the late check out and we stayed until 7pm for 100 more since they wouldn't be able to rent the room. Beds were clean, microwave and fridge were acceptable. Room 108 has a large walk in shower. On a budget, surely worth it, 2 minute walk to the beach and they have chairs available per room until 5pm daily.

30 dollar day booking fee? What?? Surprise fees when you show up. I'm not sure making up fees is the way to go. And the shower drain didn't work. We couldn't shower. They said they can't fix it until later. What????

Overall terrible hotel and stay No ac and they won't close the vent if u are cold in your room No possible to take a bath due to no faucet in tub Construction noise on room next to ours made impossible to sleep one night Fridge froze all our food even at lowest setting had to toss it all away Blankets worn and with holes No extra blankets Furniture has cigarette burns and super worn out Rude staff Two days after check out I saw a charge on my card from aqua hotel "purchase" for $60 . I never bought anything there. I am disputing with all my credit cards company , masterx for the room and visa for unauthorized charges.. i m also going to report this hotel to the Better Business Bureau

I was there for there for 4 nights,no parking no, breakfast as advertised on site ,no 24 staff,the room was not at all like it looked on site,most staff do not speak English,and the people that do speak English it is broken. I would not recommend this place to anyone.

This is the worst place to stay ever it's a false advertisement it's not pretty like shown in the picture, it's a run-down dirty white motel They want you to pay for incidentals each night for what there's a black mark on the shower curtain the tub looks old and worn it's not a proper toilet it looks like a jail toilet and the tv is very tiny and hangs on the wall will never come here again

MY FOOT WAS BITTEN BY A BUG IN BED!! On top of this, the entire hotel is dirty and the workers here are extremely rude. Also, check-in was 4 hours later than we were originally told because the rooms had not been cleaned. This has genuinely been the worst hotel I have ever been to. Save yourself the money and time and do not stay here.

This establishment should be sued for false advertisements. The pictures they have posted gives potential customers the illusion of decent rental experience however this is very far from the case. I was so appalled that I didn't take pictures but I will try to be as descriptive as possible. First you hit the lobby which featured stained furniture that you DON'T want to sit on. After securing the keys we walked through a dilapidated court yard from the 1950's. Upon entering the room we were greeted by a horrible smell, spotty paint and a sink where the hot water valve couldn't even move. When we changed rooms we were given a room with no hot water. There is no elevator, it's dirty and dated and very little lighting in the rooms. Stay FAR away from this place.

1 star hotel. No ac in room. also over priced. No onsite parking only near by parking is 30-40 a night which isn't included in hotel price btw also they will try to shift u and charge u 70 extra on top on of your bill saying its for internet and towels and bs. If u think this is worth it u are smoking crack for the bs u paid for this and received u could have got a super nice air bnb or hotel. Wouldn't recommend this place to my worst enemy.

THERE IS NO AC!!! Totally unsafe vibe, pay a little bit more and go to the Albion down the street.

I spend a whole week in the suite of this hotel. It was such a great time. The attention of the personal is so nice and gentle. The bed was very comfortable. I was worried about the pandemic, but the spaces were all cleaned. The housekeeping cleaned my room every single day. They offers a little breakfast with coffee. It's great to start your day with that attention. The best thing is the location. They are located very close to the beach. You can find a variety of restaurants, parks, clubs, bars, shopping stores and whatever you could need during your stay in the area. Plus, they give you access to beach chairs included in your room. Honestly, I never wanted to leave. I feel like in a real paradise. Thank you all for such an amazing experience.

Because of this hotel, made me open & appreciate the Yelp app. SMOKE & MIRRORS false false false advertisement, the pictures are all staged. Nasty bathroom, sink drain was stuck shut, weak water pressure, no dresser drawers, and missing shelves. not one picture on the wall, WALLS ARE THIN you can hear clearly the conversation of people next door and outside. LOUD can't sleep a wink. Just a bed, dinky tv, and lamps.

I'd give this zero stars if I could, they advertise as having air conditioning which they do not. At least my room didn't. Kind of appalling for a hotel in florida. I basically walked in and walked out after seeing the room. The room is extremely bland with awful vibes. While I was checking in the receptionist was on the phone dealing with someone cancelling and the people in front of us were cancelling as well. Definitely suggest staying elsewhere.

This hotel is a complete lie!! Please don't believe the pictures or anything from this hotel. The hotel does not look like the pictures!!! I'm trying to get in contact with corporate because they lie so bad but I have pictures to prove what they are lying about.

In the description they said the had free breakfast and valet parking to the parking garage nearby. They had neither. This place was so run down and disgusting. They only had one small trash can in restroom. Didn't even include extra trash bags. The tv was small not that it mattered but it was definitely a 30'. The guy at check in was rude and not helpful. The cleaners are so loud in the morning and I don't mean by doing their job. They speak very loudly talk on their phones ect. We could hear every convo at 7am. I definitely over payed for this place. The whole bio is false advertisement!!!!! Also let's not mention you have no control or access to thermostat. Our room was so hot.

The only good thing about this hotel is its location which is one block away frlm Ocean drive. The rooms do mot have AC that u can control and the front ofc said "oh we hear that alot" welp i see it alot in these other reviews as well. I was def fooled from online pics. This hotel excuse me motel is gross, outdated and over priced! Also they will charge u $100 a night at check in for deposit. On top of "resort" fees. This ish is far from a resort.

This place really really needs to close and do a remodel-update. One of our rooms didn't even have a plug in inside the tiny bathroom. No mirror either? Crazy! Great location though.

I am EXTRMELY disappointed in the staff at Aqua. Because of a family emergency, I had to cancel my trip to Miami after having had been physically on the plane (I had to get off the plane bc of these circumstances). I have tried to call and explain my situation to the manager who is, according to staff, never there. I've called back during the times recommended by other staff members, and I receive one of the following: 1. No answer 2. Put on hold for 15+ minutes 3. Still no manager and 4. No call back or attempt to reach back from manager after having left my contact information multiple times. I have stayed at Aqua hotel in Miami in the past and never had an issue. Maybe a change in management over the past year is what prompted this major disconnect, lack of communication, and terrible customer service.

There are other places that are 10 times better for the price. This place is pathetic. If you like air conditioning do not stay here!! My friend and I could not sleep the entire night due to how hot it was. The temperature is set the same for every Room. It felt like it was 75ﾟ.The mattresses are really old. When you lay on the bed and get up 2 seconds later one of the Springs pops up. My friend's bed sounded like 5 people Moving around On the Springy bed .the walls are paper thin. The people next to us sounded like they were inside our Room. There was a back door that you could not open and people in the back with kids screaming and yelling past 11:00 p.m.The toilet sounded like a 100 toilets flushing at once. You only Get one Room key that is an actual Key And if you leave the property you have to leave the key at the front desk. There was a coffee machine in the Room but nothing to go with it, not even coffee. And it was broken.The Room itself is big but a crap hole. The tub did not drain. Luckily I got my money back for the next night as we could not stay there another minute

There are a few basics one tends to assume when booking a room in Miami during the summer. Hot and cold running water might be one. Climate control might be another. Sadly Aqua was unable to provide these seemingly basic asks. Worse, the photos on their site are not representative of the rooms I saw. The climate control in the rooms in Aqua is centrally run. It doesn't appear that the system runs more in the evening, or less in the morning. That means that, in the warmer parts of the day, your room may match outdoor temperatures, and in the morning, you may find the room unreasonably cold. There is no way of altering the temperature. The vent lazily allows cool air into the room without any correlation with conditions. The lobby is cool and comfortable. It's a shame that they've extended a level of comfort to their working environment that they are unwilling or unable to extend to their guests. Plumbing is another problem. In the first room I was assigned, the toilet seat was a different size than the toilet. With the seat extending off the end of the toilet, the porcelain rim encroached on the opening, making it likely you'll sit on the forward rim of the basin. In the second room, where I spent most of my time, the toilet seat did match the toilet. Unfortunately, the pedestal sink overlapped the toilet, requiring the toilet user to lean hard to the left at all times. The shower was no better. Make no mistake, the bathrooms do not remotely resemble the lovely, fresh, and renovated bathrooms on the Aqua website. I'm sure these rooms are part of the property somewhere, but they hadn't done anything at all similar where I was staying. The shower tile has been painted over, seemingly with a roller. The tile peeks through in the many places where the paint, subject to constant water exposure, has failed to gain sufficient purchase on the slick tile. Flaking paint notwithstanding, the water delivery in the shower was something I never understood. I was unable to find a correlation between the position of the handle and the temperature of the water dispensed. I once ran the shower for twenty minutes before giving up and taking a cold shower. Near the end, it turned warm. Another time, hot water was dispensed almost immediately, then cold water, then scalding water, and then cold water. Something is wrong with the plumbing. I had to iron my clothes dry each day, because any water added would immediately run out the bottom. I probably could have obtained some satisfaction here, but by this point, I was done. Unlike others, I did find the sheets to be clean and the WiFi was acceptable.

This place is well represented falsely, if you make a reservation and an emergency arises and have to leave you get screwed out of the money you've already paid...In a very unsafe environment too! Don't consider this place for a nice, safe get away!

So I don't think I've ever written a review before... but this place is horrendous! Pics on the website are totally misleading... this place is a dump. If we were anywhere else besides Miami beach, we'd be paying $36 instead of $136. Central A.C., is not controllable from our room, and not even a window unit to help out! My guess would be that the room is about 80° now, at 6pm. Oh, and the residential style shower offers you water in "hot," or "hotter." Not what I was hoping after an hour out in the Sun! We are fantasizing about taking an early plane home just to get out of this crap hole. Should have checked the other reviews here before booking... lesson learned!

We just stayed at this hotel last night. I would relate this hotel to American Horror Story's Hotel. This was by far one of the worst hotels I had ever stayed at. The rooms are very large but not nice at all. The bathrooms were small and the shower was broken. The was very hot and there was no AC control in the room. I noticed that they store their mattresses outside in a hidden closet that is enclosed by a cloth curtain. Save yourself and do not stay here.

Worst hotel in Miami, the "lady" at front desk has zero professionalism, so rude and just polite when it's convenient for her, place is fairly clean but again customer service really bad, price is bad because for the price they charge I can get way better place

Where do I even start? The room is not temperature controlled, which is a big deal on a temperate night. As someone has said, this is a cheap hotel that can charge a premium because of its location and no other reason. I suppose we should feel lucky that we have a room at all, but when you're used to small amenities like soap in the bathroom and no puddles in the lobby, then I guess you'd be spoiled here.

Still trying to get my deposit money back! Pay cash! Terrible custom service!!!

False advertisement at its finest! Looks absolutely NOTHING like the photos they advertise. We got back to our room after a day at the beach to find that our room window was unlocked the whole time from I'm guessing the previous occupant...someone could have climbed on in and gone through our things. Our toilet looked like something from a prison and the tub drain was broken. Oh, and don't go in at night unless your sure you're ready for bed because the dim little lamps provide NO illumination to the room. So plan to sit in the dark unless you can find something bright on the tiny TV. You could open the curtains for a little light but there's no sheer liner, so people walking by LITERALLY stop and stare through your window at you. The ironing board is LITERALLY a board that they sit the iron on. Oh and we also passed the place several times looking for the pretty blue Aqua Hotel as shown in their pics...it's a dingy white now.

I can't even begin to explain how bad this hotel is. The pictures do not match at all I was speechless!! Do not stay here! Horrible!

Before I booked this hotel I read all the reviews on Google, I wish I had read it on Yelp first. The pictures online do not match where I am currently staying and i feel cheated and over CHARGED. The walls are so thin i hear the ppl in the room next to us conversation word for word. I literally got complained on twice for playing music on my phone. The TV doesn't work which was my only source of entertainment while I was in the room. The door had major issues, we couldn't open it completely, the maintenance man had to come remove the bar on top of the door. Let's not even get on the bathroom, The toilet looks like It came from grade school, paint chipping, paint on towel hangers chipping, mirror inside bathroom isn't connected so it wobbles. The lighting is horrible, the futon has dried urine stains on it and instead of replacing or cleaning it they put a dirty futon cover over it. The Jacuzzi water was yellow like it hadn't been clean. The only thing that was decent was the lobby. I guess they have to make it look nice so ppl wouldn't walk out before checking in. I felt like once i checked in and crossed the threshold everything changed, but by that time my card was already charged. If you are looking for a hotel, PLEASE save yourself from this nightmare. The staff is nice and helpful. I think being bilingual is a major plus. It was difficult to communicate with house cleaning and maintiance

Pros - 1) Very close to the beach 2) Breakfast included Cons - 1) centralized air conditioning - it was super cold and made it really hard to stay indoors. I used 4 blankets to stay warm. 2) Uncomfortable and noisy beds - poor condition of the bed and the bed springs make loud noise on slight movement. I was unable to sleep. 3) no customer service- I had highlighted the above issues to the front desk multiple times but no action was taken. I don't recommend this hotel and there are many options available near the beach.

We stayed at the Aqua hotel overnight because we were taking a cruise the next day, and man was it a big mistake. Once we arrived at the airport we had to stay an extra 45 minutes because the shuttle only runs about every 2 hours. Then we didn't get to check in early like we were told, so we walked around Miami for 3 hours. Once we were able to check in we then found out the room has no heating or AC unit. So we asked for extra blankets, and had to sleep with our window (with no screen) open to kind of balance the room temperature. The jacuzzi was lukewarm and had slimy stuff at the bottom of it. And the breakfast was alright, but you have to try to beat everyone else because when it's gone, they didn't replenish it. Best part about this hotel was the location! Miami Beach is right across the street.

The only great about the hotel is its location about a block away from the beach, pictures of the room on the site are not exactly the real thing, rooms are small, cant control the a/c, no table to eat your food in your room, the walls are so thin between rooms you can hear everything. It did its job as having somewhere to sleep but wouldn't recommend it.. But the staff are nice.

CATFISH ALERT. Worst hotel I've been to. For the first time to Miami I was disappointed with the fact that the hotel didn't have anything that I saw online. No jacuzzi. Tiny room. No bath. Nothing. The first thing I saw when I walked into my room was a blood type stain on the sheets. I called to get it changed and the maid brought me other sheets and almost didn't even take the dirty ones. Once I put the new sheets on the bed, I saw that those were stained too. And so were the pillow sheets. I'm surprised the beds don't have bed bugs with the amount they don't care to replace anything. Anyways, the "jacuzzi" people were talking about is actually a tiny, cold, dirty "pool", but honestly I wouldn't even consider that a pool either. There is hardly any lights in the room other than 2 dim lamps. We also paid for the extra amenities including the beach chairs, etc. and they didn't even tell us which ones they were. We walked back and forth for about 30 minutes looking and asking where they were and nobody could tell us. The beach towels by the way also had stains. The breakfast was horrible, it barely had any options. The only good thing I would say about the hotel is that it's right by the beach, but considering that, you would think they would try to keep it nice to attract more costumers. There's so much more to say on how bad this hotel is, but I hope you get the point.

I would leave zero stars if possible. This hotel is completely unprofessional. They have zero concern for their customers even though a whole PANDEMIC is happening.

Great location, one block from the beach and close to all the big South Beach clubs and shopping. Hotel itself is cute, typical old art deco, with some added modern touches. Extremely good value compared with other hotels in the area. Staff could not be nicer - every single person we dealt with went out of their way to help with a smile on their face. Cute jacuzzi and tables in the courtyard, and free breakfast in the little cafe area each morning. Basic stuff, like bagels, toast, cereal, juice and coffee, but hey, it's free! Great homebase for your South Beach shenanigans, and the price leaves you more to spend out at clubs and restaurants.

We reserved two rooms here based on their web pictures! Don't believe the hype. Grant it, it was directly across the street from the beach so I guess for the price and the location we couldn't expect much. But really... the toilets broke, no maintenance man on site, towels and face clothes are a hot commodity, no pool. The floors were nice. We had "suite", but the couch.. I'd much rather sit on the floor.

Wondrful service, breakfast in the morning, huge rooms, a jacuzzi, free beach towels to borrow and a BLOCK awy from the beach. Would recommend this to anybody going to Miami Beach. Prices were decent as well.

This is the worst hotel I've ever been to! The pictures the hotel provided are not accurate at all!!! The rooms are dirty, plugs don't work, puddles everywhere, no elevator, dim lights, gross outdated furniture, NASTY complementary breakfast, horrible front desk service, and much more. I do NOT recommend. The only good thing about this place is that's a street away from the beach.

Needs negative stars. Miami beach never fails to dissapoint, rooms have no AC control so the temp is wherever it is. Bathrooms are supper old and crusty with showers that don't drain at all. It amazes me how hotels like this on the beach can charge you so much yet never bother trying to update their properties. They say to allow 20 mins for vallet to bring your car... I've been waiting over an hour. Complete piece of shit

By far the WORST hotel I've ever been to. We were told we couldn't check in until 4pm and check out is at 11:00am. We were explained that they are short staffed and only 1 older woman seemed to be cleaning all the rooms. The bed is very uncomfortable and hard. Bathroom was dirty with no sink inside. You have to step out to another room to wash your hands. It had enormous palmetto bugs and walls were so paper thin I could hear conversation next door around 3:30pm followed by sex noises. Other guest were extremely rude as well blasting music at 3:00am. Drunk people carrying out full conversations outside our window. We were awoken 4 times in 1 night with paper thin walls that made it seem we were all sharing the room. Location was great and staff did knock on guest doors to shut off music in the middle of the night but this literally was most unpleasant, dirty, unsafe hotel that I have ever stayed in. Do NOT BOOK with them!!!!!!

Here is fabulous and location is key if you are looking for a clean place to stay that has a 24-hour jacuzzi has fast that is very accommodating and also has sister hotels up and down the beach that can also provide the same kind of customer service and satisfaction my stay here has been wonderful and I have lived in Miami a few years on and off this location is what you want it's budget friendly and gets the job done can't say anything bad about this establishment I was very accommodated and very much pleased with my stay looking forward to looking again and giving my friend a referral to a place in South Beach where they can be in the center of everything for a reasonable price :-) definitely recommend

Let's start with this. The quality of the room was 4 stars for me. Very clean, room was nice and cold, the maid always did a great job cleaning. HOWEVER, our room was broken into on our last night while we were sleeping. Luckily he/she heard us and climbed out the window. When we reported this to the staff he did not believe us, told us NOT to call the police. We unfortunately listened and waited until the morning. We once again, told another staff member what happened and we were told that it didn't happen. No one believed us, or took our safety into concern. We then filed a police report who took it very seriously. He had to yell at the staff for not contacting the police immediately. He found evidence that someone broke in our bathroom window. We demanded to speak to the manager, who didn't even have the decency to come to the hotel to speak to us in person. We left multiple voicemails and demanded a refund. Worst costumer service ever. They clearly do not care about their guests. Stay elsewhere.