Aqua Palace Hotel

This was our 5th time in Venice and the second time that we stayed at Aqua Palace and loved it even more! |L’ ello at the bar absolutely made our trip so special! We were meeting up with another couple who stayed there and he gave us a spritz class (so fun!) He booked us a gondola that picked us up right at the hotel (amazing!) and played the best music while we enjoyed his delicious cocktails right out on the canal entrance! The front desk staff is wonderful as well as the accommodations. Wonderful location too. We can’t wait to go back- thank you for the wonderful memories with friends!

This is a case where the reviews on here were spot on, and I’m so grateful to have done my research. Aqua Palace - with just 24 rooms - manages to be in a quiet pocket on a canal while being in the dead center of all the action, only a five minute walk or less to St Marks and a 10 minute less walk to Rialto Bridge. It literally feels like a well air-conditioned oasis in the hustle and bustle of beautiful Venice. We stayed with our family of four and a tour room suite. It was comfortable, well, equipped, quiet, and blissfully cool at a time when Venice was scorchingly hot. The folks at the front desk were helpful, understated and made our stay feel like part of a family. The highlight was Lello and our spritz class where we enjoyed learning the history of the various spritzes as well as about his experiences in the world. The gondola ride he organized with a bottle of champagne in hand was super special for us as we celebrated several special occasions. We would stay there again in a heartbeat and feel lucky to have found it.

At the start of a recent three week trip to Europe, my wife and I visited Venice for the first time. Both of us had long studied its history and I did a great deal of research to find the ideal spot in which to stay during our five nights. We wanted a place that would prove romantic and atmospheric, peaceful and cozy, elegant, sophisticated and fun. The Aqua Palace deserves top marks for being all these things and for the truly kind, gentle nature of the entire staff. ||From the moment we arrived, by water taxi, just after dark, we were entranced. The entire hotel is beautifully, artistically appointed. Not only was our "canal view" suite romantic and soothing, but on the floor outside our door, there was a terrific sitting area and just off it, a large balcony overlooking the canal. We included the hotel breakfast in our stay and I can't recommend this option enough. Of all the hotel breakfasts I have ever enjoyed, those provided at the Aqua Palace are my favorites. The small dining room is cozy and charming, the array of buffet selections both diverse and manageable. The serving staff was utterly charming as well and our breakfasts proved a great way to start our very adventurous days. ||Early March might be the most serene time of the year in Venice. Blissfully, we managed to avoid the crowding (overcrowding?) about which one reads so much. We were able to explore everywhere and the hotel's location was ideal, somehow both tucked and quiet, while at the same time so near to much of what we wished to see. In fact, high waters prevented a water taxi pickup on the day we departed for the airport, but we were an easy five minute walk (with luggage) from the taxi stand at the Grand Canal near the Rialto Bridge. ||The entire staff of the Aqua Palace proved patient and helpful, and special mention must be made of the bar manager, Lello. I love bars and the hotel's "Q Bar" is a great place to spend time. Lello is a master of his craft - both in terms of mixing delicious drinks AND providing nourishing conversation. If he ever wants to suggest a restaurant to you, absolutely take him up on the offer! He might even walk you over to introduce you to the restaurant's owner, as he did for me. It led to one of my favorite meals I have ever had.||I imagine Venice can be an expensive place to visit. Certainly this impression was born out as I researched the top hotels in the city. So, I feel truly fortunate to have discovered the Aqua Palace because to me, it represented an incredible value. |My only quibble (and it's minor): the oddly situated flat screen television in our room. Of course, placing it ANYWHERE in that magnificent suite would have felt odd. This is Venice - Who wants to turn on the television??||Other than perhaps a night or two somewhere on the Lido, the Aqua Palace Hotel is the ONLY place I ever wish to stay in Venice and I hope I will get to stay there again soon.

After arriving at my originally booked hotel, Alla Fava, late in the evening, I found the door locked and was unable to reach anyone by phone or message. Since I couldn’t check in, I was forced to look for alternative accommodation at short notice. Fortunately, Aqua Palace still had an available apartment next to the hotel. I was warmly welcomed, and despite the rough start to my stay in Venice, I ended up having a wonderful time there. I stayed until the end of my trip. The rooms were clean and the location was excellent! Many thanks again for the quick and uncomplicated accommodation.

Just checked out of this amazing little hotel which was centrally located and so very comfortable. The staff were delightful and so helpful. They arranged a private water taxi upon our arrival and after a long exhausting international flight - it was lovely to see our concierge’s smiling face waiting. One of the few hotels I could find that could accommodate 3 per room which was key for us. Highly recommend this gem. Can’t wait to return!

The hotel location is literally half way between St Mark's Square and the Rialto, meaning that a 10 minute walk will get you to either. The staff are excellent; very helpful, professional and welcoming. The hotel arranged an excellent private transfer for us from the airport to the hotel's private jetty. When I had a problem with our transfer to the airport on our last day (which I had organised myself), they were straight onto it and solved the problem. I would thoroughly recommend that you ask the hotel to arrange your airport transfers for both directions as they will ensure it happens. the staff speak English very well and are more than helpful in making recommendations on finding restaurants, using the public transport systems etc.||I was travelling with my daughter and granddaughter and needed a separate bedroom to enable us to get the 4 year old to bed at a reasonable time while the adults had time to themselves in the evening. Suite 201 was perfect. Not only did it have a separate bedroom, it was beautifully decorated with a separate dressing area and one of the most powerful showers I have ever experienced. There is no view from either of the rooms but that was not what we needed for this trip. Other suites have a view of the canal.||Breakfast was fairly standard continental fare, freshly presented with a good choice of coffees. ||I thoroughly recommend this hotel.

The staff was very nice. Lello was our bartender and so much more. We took a spritz class from him and learned the history behind and how to make. We were also given fresh meat, cheese and bread. Lello also booked us a gondola ride from right off the edge of the Hotel. The hotel was clean, our rooms were comfortable which made for a great stay. It was a great value and would definitely stay again. Would highly recommend.

Stayed here for my husbands 40th! They went above an beyond to make us feel welcome. Room upgrade, presecco and organised a lovely tour for us as sunset water boat.||It is located away from the crowds but also so close to everything.. perfect location as it was quite. Literally not a bad word to say about this hotel. Was a fantastic stay!

The front desk people were very helpful. I was there for about a week and encountered three different front desk. I don't recall their name, but they were all pretty helpful. One in specific stood out the most. He was very helpful with train times to travel to Verona very specific very helpful. I believe his name was Joncarlo I could be wrong but I remember Carlo being in his name! He was very helpful! And the bar in the hotel was awesome as well the bar tender Lalo was supper awesome and sweet , very helpful staff over all! Would go back just to visit them!

A top experience to stay in Venice. Arrive directly by water taxi from the train station to a private dock. The rooms are large and well-appointed. The bar is lovely and the bartender is beyond friendly. Excellent location, top on my list to stay again.

Life is good. Life in Venice is better. Few experiences rival opening your bedroom window directly above a peaceful canal on a quiet morning in Venice, Italy. It's calming and cool at the same time ... and was a daily indulgence at the boutique Aqua Palace hotel in a tranquil neighborhood between Ponte di Rialto and Piazza San Marco. Our large guest room with king-size bed (and modern bathroom) had two windows that opened for fresh Venetian breezes and views. I spent a personal-record amount of time on different days just leaning out the window while waving and shouting greetings at pedestrians on nearby bridges and gondolas passing under them. There were a lot of positives with Aqua Palace beyond its location including friendly service at the registration desk, morning buffet breakfast, or housekeeping. The breakfast area wasn't large nor does it need to be, but I was pleasantly surprised by the variety and quality of the food. Of course, the biggest wow factor for Aqua Palace is being directly on a canal and wonderfully positioned to walk or ride to landmarks throughout Venezia. One major flaw to our stay was that the winter 2019 floods had knocked out WiFi to the guest rooms. Luckily, we had fairly decent cellular reception which still allowed us to be connected. The room was a little "dusty" and a "makeover" wouldn't hurt, but neither distracted us enough from an inspirational life experience in Venice at the Aqua Palace hotel.

A wonderful hotel with canal views and easy walk to San Marco square and the Rialto bridge. You will soon find everything revolves around these 2 landmarks so it's nicely situated in a quiet area between them. My room with a canal view was worth was just lovely. Large rooms and bathroom with comfortable bedding. Complimentary breakfast is what you would expect and perfectly reasonable (eggs, meats, cheeses, breads, fruit yogurt etc). The staff was very helpful making reservations to restaurants and our train ticket to our next stop especially Gabriel and the woman who did the breakfast. The location was perfectly located in a quiet corridor yet walkable to everything.

Good location and clean hotel. Friendly staff. I learned that it really doesnt matter where you stay in Venice since everything is very walkable. This hotel was very nice and was close to St. Mark's Square. Located on a small canal, we did not experience any of the noise that the others mentioned in other reviews. Really no negative things to say about this place.

Great hotel! The room was far bigger than what we experienced in London, Paris and Rome. The hotel was a good location, off the beaten path enough to be quiet but still easy to get to. The staff was friendly and always available. We had breakfast at the hotel twice and was very happy with the selection.

A true hidden gem.. Everything is lovely about this hotel - the staff, the room, the location etc. We will definitely come back!

What a great hotel, great room, great location, great continental breakfast, just an all-around nice place. Also the showers were nice and big too... After two weeks on the road in Italy and Europe it was nice to have a shower I could fit into as I seem to be a big fat American tourist.

We booked 6 months prior for 3 nights for our honeymoon -- after a glowing review from a local friend who is a repeat customer to AP. We paid almost double what Trip Advisor is now showing for this week. We stayed 3 nights last week (mid July). The best part is how conveniently located it is. There were no ammenities, except for breakfast (which of course you pay for), a limited mini bar, and limited food/bar menu. We had a Junior Suite (2nd floor, or their 1st floor), with a canal view. We arrived early morning; went out walking; and returned about 2pm, escorted up to our room -- to which they delivered the wrong bags. Both our reactions to the room were "Blah". There was one front desk staff and one food service worker who were very attentive. The rest of the staff made us feel like we were a bother, and they gave little information when we asked any questions -- and misinformation when they did give us anything. We did get a 'jump the line' ticket for St Marks and a transfer to the Murano museum. Other than that, they could offer no guidance or insight into our other questions about museums, etc. Worse, we left on a Sunday to take a train to Florence. I asked about online tickets and water taxi day one when we arrived. They kept telling us we didn't need advance tickets, and it would be no problem to buy day of. We arrived 8:30am to buy tickets -- and got the last two on the 12:25 train. We waited 3.5 hours -- and thus missed 3.5 hours for tours, etc. in Florence. Granted, that's on us ultimately -- but easily avoided by solid service from a 4-star establishment.