Michele
Google
Overall experience: disappointing value for money.
The facility offers a wide range of activities, pools, and entertainment options. However, despite the quantity, the overall quality does not meet expectations. The general impression is that the premises are not particularly clean, and the water temperature is noticeably lower than what one would reasonably expect from this type of wellness and leisure facility—especially if you are familiar with comparable venues. (be ready for a very cold shower afterwards as well)
In short, the quality–price ratio is clearly not justified.
A particularly problematic aspect concerns food and beverages. If you are hungry, you are effectively forced to rely on a single bar inside the entire complex. Prices are excessively high, the food offer is extremely limited, and most items appear to be industrial frozen products. Given that bringing your own food is not allowed, and that leaving the facility prevents re-entry, this setup creates a very uncomfortable “captive customer” situation. The fact that, despite thousands of visitors, the bar remained largely empty throughout our stay should raise serious questions about the current pricing and offering strategy.
Finally, an issue of transparency: the website states that chèque vacances are accepted, but this applies only to the entrance ticket. They are not accepted at the bar, which is not clearly communicated beforehand and adds to the overall feeling of poor customer consideration.