Aquatica Orlando

The perfect mix of thrill rides and animal encounters! ​Aquatica isn't your average concrete water park—the landscaping is lush, tropical, and beautiful, but the real magic is the animals. ​The Highlights: ​Dolphin Plunge: Where else can you slide through a tube submerged in a pool full of Commerson's dolphins? It’s a bucket-list experience (though you zoom by fast!). ​Roa’s Rapids: This is the hidden gem of the park. It’s an "action river" (no tubes allowed) with a fast current that sweeps you along. We spent more time laughing and floating through this than queuing for slides! ​Ray Rush: A fantastic family raft ride that is smooth but thrilling. ​The park is incredibly clean, and seeing macaws and tortoises between rides gives it a unique SeaWorld vibe. It feels like a resort day and a theme park day rolled into one. ​Pro Tip: Get there at rope drop for Dolphin Plunge, as the line gets long very quickly!

Went tonight 11/21/2025 to ILLUMINATE an after hours event at Aquatica and had fun but was also a bit disappointed that everything costs extra once inside. S'mores kit like 8 dollars, train ride 5 dollars each it adds up. The lights were awesome and the dream station is great just don't forget to turn your cell phone off when you're seeing the wizard or you'll get in wizard trouble. Lol. The big man himself is there on vacation so make sure to stop and see him before he has to head to the North Pole. There are stations for the kids and lots of photo opportunities. Overall I give it an 8/10

Amazing Family Fun at the Aquatic Orlando Water Park! I recently had the pleasure of visiting a fantastic Aquatic Orlando water park that truly lives up to its reputation! From the moment we arrived, it was clear to see why the lines can get busy—there's something for everyone here! I highly recommend buying your tickets online for a smooth entry, allowing you to skip the lines and dive right into the fun. This water park offers attractions for all ages, from toddlers to adults. The lazy river was a highlight, as it seemed like everyone was enjoying a relaxing float. It was wonderful to see my toddler safely playing in the designated area, making new friends while splashing around. The water levels were perfect, and older kids had a blast on the various water rides, too! Life jackets are available throughout the park, which is great for parents who want to ensure their kids are safe while enjoying the rides. Additionally, the park has a variety of food options, including fries, chicken —perfect for refueling after all the excitement! I didn't bother renting a Cabana or a chair since our kids range in different ages. We needed to be close enough to see them. Plus I feel it's a waste of money. You didn't come to a water park to sit down. One of the standout features for my family was the wave pools. The waves were thrilling for both kids and adults, and it was fun to watch my children bounce around in the water. The wave action alternates between calm and energetic, giving everyone a chance to have fun in a safe environment. We managed to visit the park twice during our trip because we purchased passes in advance, saving us both time and money. Florida has so much to offer beyond Disney, and these passes made our experience even better, allowing us to enjoy the park without the hassle of long wait times. The overall layout of the park is very family-friendly. The locker rentals are reasonably priced, which is helpful for storing belongings while you enjoy the day. Despite a few rain showers, we made the most of our visit and had a fantastic time. If you're planning a trip, I recommend arriving early to maximize your day. By the afternoon, the kids were happily exhausted from all the fun! Overall, this water park deserves a solid four stars! It’s a wonderful place for families to create lasting memories. So, gear up, grab your tickets, and get ready for a day full of adventure!

My review is for the premium Cabana we rented today, which was between the two wave pools. The Perfect location to the beach, food, bathrooms and very private. We had cabana # 1 and it has a locker which fits two backpacks, and towels. Nice wicker seating with two lounge chairs outside. Can fit four comfortably. Victor showed us to our cabana and was very nice. Pictures enclosed of the set up and walking out to the wave pools. We ordered food which came in one hour and was delivered hot. The waters included were a plus, and taking a break in the quiet area was worth the money. My only comments on rides would be they need more help on the tube ride. Secondly, wasps were taking over the soda machine area and nobody who worked there did anything as people struggled. A super fun day for my husband, older teen and myself. Tip: bring flip flops to store in the cubby by rides as the ground gets very hot and burns mid day.

I was NOT impressed. First of all, I got a ticket for ~$45, which I thought was pretty good, but then parking is$42.50, and the smallest locker is $35! So just walking in the door, I was up $122.50, much more expensive than a Disney water park, which is much nicer, has free parking, and lockers only cost $10. One nice thing is that the park opens at 9, and there are arguably more slides that a solo rider can do. But all the slides don't open at 9, I had to come back round to the toilet-bowl projector slides (which are SO HOT - temperature wise) and the lazy river, which doesn't open until 10, and opens with a big line when it does. Speaking of the lazy river, it's so short! You do float by the commerson's dolphin tank and a scuzzy fish tank, but it's pretty crowded from the get-go. I liked the rapids river a good bit better. The body slide through the dolphin tank is kinda neither here nor there - the clear tube is so scummy with algae - which is intentional, there are signs about it - that even if a dolphin happened to swim by the exact moment you pass, you'd hardly be able to see it. After Typhoon Lagoon the two wave pools look very gentle. And overall, the water is really tepid everywhere. I don't know if other parks cool their water any, but it was noticeably not refreshing to be in the water at this park. Also, unlike the Disney parks, if you are a single rider, they aren't going to try to put you with people on the three raft rides, you just can't ride those. By arriving early, I easily got through the entire park before lunch and I was pretty determined to not give them any more money, so I left before noon. I'm pretty sure every other water park in the area is better than this one. It's clean, but there's a lot that could be rehabbed - like the colorful tubes over the lazy river, many of them are deflated and in one spot they're falling down over the water. I felt like I paid a lot for a little here.

A lot of people have said this place is run down etc but we were here today and myself and the kids thought it was excellent! We hired a Cabana were there th whole day and had a brilliant time. Will definitely be back

Fun place but had a lot of water slides closed and had the longest waits for lines I ever seen for a water park. I've been to 10 water parks and this is the only one that doesn't allow go pro cameras attached to a wrist strap on a water slide. People who work for Adventure Island, Busch Gardens, Disney and Universal are much nicer than the people that work here. Some of the water slides here look a little dated and some have been closed so long there's algae growing on it.

WOW Aquatica! This is a hidden gem, beautiful, and admission is $40 the grounds are well kept and there’s quite a few rides! All the tubes, mats, and chairs are in new, clean condition, lots of shade and umbrellas throughout the park, friendly knowledgeable staff. I do also have a couple recommendations and intel, first small lockers are $30, so buying a high quality waterproof phone bag is recommended they are $40 here or $10 at Walmart (Body Glove) because your phone is your ticket. Also no coolers or outside food or drinks are allowed, however you can find water cups throughout the park or at the bars, theirs a water button on every soda machine. Also parking is $30 so if you’re staying close Uber may be cheaper. Lastly if you’re planning on coming at opening 10am on the weekends I recommend coming from the Double Tree Orlando way, the left turn light allows you to get in faster than the right. Hope this was helpful to you and your family! Have a great fun day!

I can't believe I had not visited this park after living in Florida most of my life. We came to Orlando for a few days and didn't really have anything booked or planned. This park happened to be 4 mins from our hotel so we decided to spend a day here. Ideal for families and for kids over 48 inches (so they can go on more slides). Although they have a huge area for smaller children. We had a blast in all slides, the 'beaches' areas, lazy river and the rapid river. My kids are 10 and 14 and we all enjoyed our visit here.

I purchased tickets for myself and my family to visit Aquatica Orlando on 6/29/25. We were visiting from out of town and our family had never been. We had visited SeaWorld Orlando the day before and had a lovely day. Although there were several rides down during our visit we still enjoyed the day. On the morning of 6/29 we had purchased tickets online before we left our house which was 25 minutes away. 20 minutes into the trip we hit grid lock traffic. We were told that was due to "many locals" attending a discount day at the park and "there are always problems here" My family and I sat on traffics from 9am-11:49am. At which time we reached the main gate-we were told by the parking attendant "I'm not sure if there is any room left up there, the park is at capacity today due to the ticket sale." While waiting in traffic for three hours I repeatedly called SeaWorld (Aquatica) customer service. My child became sick in the car due to the heat and long wait. We also needed to use the restroom and had no Food or water on the hot Florida sun while in the car. I called and called daily for the following two weeks and no one EVER picks up the phone at the office. We left that day without getting into the park, using our tickets or even exiting our vehicle. I asked a staff member on our way out of the parking jam how to get refunded for the tickets. He said "just call customer service-you can come another day." After this incident I called daily, never able to reach anyone. On 7/2 and 7/10 I sent emails to Aquatica customer service requesting a refund. Finally I filled a dispute with my credit card company. False advertising-selling tickets to a park that is in accessible, a park that had parking and traffic at captivity that day and a sick child in the car as a result of their negligence in overselling tickets. On top of a very rough a Roudy crowd outside the park. We saw three verbal altercations while in traffic and two physical altercations on property. We saw no security and felt unsafe in that environment. I am incredibly disappointed in this park no only for falsely advertising and overselling tickets but for their utter lack of responsibility and care for their guests. If you know you sold a certain number of tickets be prepared for the traffic and crowds, put additional police and security. I did see one police office lr once we reached the main gate-he was very stressed and yelling at Uber drivers to not drop off in a certain area. Aquatica (SeaWorld) do better. My dispute was denied and I am out the $230 I spent on tickets and service fees for a park day I could not attend. Left with a crying a sick kid.

We Arrived early, but waited an hour to park. We checked into our Cabana, that was one of the few highlights of our the day. It was a Zoo everywhere else. Our First meal was bland at best, no French fries to go with a burger. Oh well, had the $9 macaroni instead. The bars and food and beverage places were ALL understaffed, all day. Employees were stressed due to this fact. Is there no Management in charge ? Ice machines down, beverage machines covered with bees preventing folks from walking up. The bathrooms are an embarrassment. Filthy, smelly. Is this a trend with Seaworld parks ? Was at Seaworld two weeks ago and it was the same there too. The traffic to get out, also awful and unsupervised. I won't ever go back, even if free. Our $500 Cabana was very nice. The Lazy River and waves pool were also a good time. The lines were too long to enjoy anything else. We had 5 people in our group, and we spent well over $1,000.00 . Small price for the education to never, ever, go again.

Park is fun! Do not order mobile order. The food will never arrive. :/ we waited almost two hours for a small personal pizza that I had to hunt down for. If you're going to buy food inside the park, go and stand in line, it's faster. Get drinks from the bartender Peter, and make sure to tip him 25%!!!! Peter is the reason we came back!

I had a great time with family at the illuminate in the evening. It was nice weather and gorgeous lights. I enjoyed some eats while I was there. They were pretty ymy and glad I had the chance to try them. Some of my favorite items were the adult grilled cheese with tomato soup. The the flatbread pepperoni pizza. Both were delicious and fresh. I would recommend other families to go check it out for some awesome photos and spending time with each other. I loved the the staff helped us whenever we had questions and knew the location of many things on site. Thank you all!! The only thing that was tricky was the parking of course. Some staff was directing vehicles in one location and failed to stop the line and we ended up almost exiting the location after paying for parking. Lol glad I figured it out before on my own.

I went on a Monday and there was no lines!! Definitely recommend a cabana which gives you air conditioning, shade, and a place to rest! There is amazing food places! All the water slides and attractions were so fun and fast!

Great experience for the summer days ...we enjoy the slide the lazy river ...the place its clean. The team its friendly...the restroom are clean.

What an AWESOME DAY! This was my family and I, 2nd time coming here, and weren't disappointed, such a BLAST! We bought tickets on Groupon for $140 for all three of us to go. We spent $70 for up front parking, $45 for a locker, $35 for an all day eat pass, and $180 for fast passes....TOTALLY WORTH IT! Food was better than most amusement parks as far as quality is concerned, and we shared our meals, the all day pass is good for one, but there is enough to go around for a family of (3). Had an upside down cake that was warm and freshly made. The fast pass, really is the TRUE HACK for getting your money/time worth, you fly by all the lines and average wait time is like 10 mins max. We went on-pretty much every slide they had, before the park (Weather) closed at 5:30. We expected that leaving from Palm Harbor, and running from the storm, but it's that time of the year. The only thing I can say I did not like about our experience, someone vomited in one of the garbage cans, that we have to pass by multiple times to get to our locker. We showed up at 9:00am and by 5:30pm the garbage cans was still-not taken care of. All-In-All, I will definitely come back again. These bad reviews for this waterpark has no merit, in some cases. Not many pictures, but I have a few videos I taken from my smart glasses. Enjoy your visit!!

It was my first time ever at Aquatica on Tuesday June 24, 2025. It was insanely busy and 4 (or 5?) attractions were closed!!!!! The wait for every slide was an hour!!! At one point they shut one down and people kept waiting. I got a fast past (which is $60!!) which I highly recommend however if I knew most attractions especially the best ones were closed I would not have done it maybe. I have a season pass at island h2o and it's price wise way better, the slides are better. What I did like was the very fast lazy River!! And the other lazy River has a fish and dolphin watch. That elevates the experience. Island H2O might have a few less attractions and is a smaller park but at least they are all open and I never had a long wait there before. I won't be back here, not worth it if you pay full for half the experience.

I have been here several times over the last few years. Most recently, I went today. Overall, the rides are pretty good. Wait times vary depending upon time of year, as expected. Roa's Rapids (the fast lazy river) is my favorite thing to do here. The food is fine. It's just your typical burgers, pizza, chicken fingers, etc. The cleanliness is below average I'd say. This is the kind of place you definitely want to wear your shoes into the bathroom. The bathrooms are nasty. I'm giving it a 3 because while it isn't amazing, the wait times are generally a bit lower, and it's just fine.

Read a lot of horror stories online but it is not bad, especially given the price.. there are a lot of promotions available, so it is multiples cheaper than Universal/ Disney. Tips: -Go early (this applies to most parks). Lines in the 1st 2hrs are not bad -Lockers are a major rip off.. starting at $40 a small one wtf -Related to the above, try to avoid locker. I arrived in my board shorts only, and had a water proof pouch for my phone, and was able to do all the rides I wanted. -Sunscreen.... going to be a lotta sun exposure -If you are staying close enough, may be better to uber rather than dealing with parking. After around 11, lines were too long so we gave up on the rides (the rides are not amazing... a little better than indoor parks such as great wolf lodge). Spent some time on the lazy river which was fun since its fast, and we left around 1.

Great time at Aquaglow! We were allowed to enter the park and sic and do most of the rides with low lines. I got the ticket with the meal and it was disappointing because there were nt much places open for food and most of them had long lines but the meal was filling. The best ride was the fast lazy river with no floaties:

This water park has high potential, but it is unrealized in many ways. On the plus side, the rides are basically pretty good, and the huge sandy beach by the wave pool is great. Very good lazy rivers. Great plants all around. The tie in with Sea World is good with dolphins, fish, and sharks integrated. Arrival was awful, it took almost an hour to get into the parking lot, to pay $42 for parking. One of the major rides I got in line for broke down when we were finally near the top after an hour. Things happen...but they said it would take over an hour for the mechanic to even arrive, and they have no mechanism to give you any one time quick queue or anything to come back later. The staff in general were pretty lackadaisical compared to other water parks I've been to, in terms of keeping things running both safely & smoothly. Overall value was ok, only because lots of discounts are available, including a meal that's average (but also lines that are quite long).

Aquatica should truly be a five star water park. My experience overall was solid. It's just difficult to rate it a five. The Staff here is just not well trained (if trained at all). Don't bother asking them a general question, it's a waste of time. The park does not allow outside food. Some staff workers were checking guest's bags for security reasons and to make sure no one was bringing outside food. This was not enforced though, we walked through with our bag pack as did other guests with no issue. We purchased our tickets via the app (which is great btw). We got there early, got our tickets scanned and skipped the long line, only issue was with the quick queue, for some reason they send you to the information booth to get your wristband. This took a while. Apparently there was only one computer working, so we had to stand in the heat for a wristband. We later found out there was another booth inside, not sure how many guests knew about this. We ended up grabbing our wristband there, we found out later that we received the wrong wristband and had to go back to replace it. Smdh! The Quick Queue is a wristband that allows guests to bypass the general line and get on the water slides faster. Prices vary. On this particular day being that it was the Fourth of July weekend we paid $100. My son had a blast, that quick queue came in handy for sure, but I felt that had more to do with the fact that we got there early when the crowd was under control. Again, the workers do a poor job at regulating and don't do much to accommodate guests with a quick queue wristband. There is zero authority at Aquatica, They have the audacity to charge $100 for this perk but once bought, it's fend for yourself. This was disappointing. My advice is get here early as the park gets busy close to noon. You might get away with bringing food and snacks as again I don't think they really care. Even though they warn you not to bring outside food at the entrance Pack light. Eat a good breakfast before getting here unless you're ok paying $15 for a hot dog. Bring a waterproof sling bag (under $20) at Walmart and skip the overprice locker if you can help it. They have seating areas in around the park, (a nice and shady one near Tassi's Twister) unless you're ok paying an arm and a leg for a cabana or lounger, I strongly suggest leaving a towel on the chairs you wish to claim. When that afternoon crowd shows up, you won't find a spot to seat, trust me. Overall, it was a fun time. I would consider coming back in the future, just wish the park was better organized and offered better training to the staff.

As a local here in Orlando with annual passes for myself and my kids the park has great entertainment. They have two areas designated for small children to be entertained. The rides are mediocre but it could be because I've been plenty a times. Idk I think something should be done to the floor in the seating area as it gets extremely hot to the point you're feeling the heat through your footwear so imagine having to walk barefoot! My only thing was the staff! They are great non the less with the weather being 95 or higher imagine just asking for some ice to get by because the fountain machine was out. It's ice at the bar or concessions stand but they tell you they cant give you any ice only from the machines. Absolutely ridiculous!

Great park. Much better than discovery cove. Drinks are overpriced and food isn't good but the kids had a great time. Robert, our cabana person was fantastic. Don't bother with the quick que: it only gets you to the bottom of The stairs...then you wait like everyone else. Pretty misleading name and advertising.

Had a good time there, despite the rain and thunder storms. My family and I had a great time. The only issue for me was that we bought the pass for the food to be able to eat after every 90 minutes, but at three of the food places we went too, we ended up walking away because the scanners were not working and we spent so much time in line waiting that we just left elsewhere. Unfortunately we was only able to get 1 meal so the pass was not worth it for that situation. Other than that it was fun and had a great time.

The last time I was in the park was more than 16 years then I decided to comeback after my friend convinced me to. I must say from the last experience to now was so much better, definitely come visit the park after the summer if you wan to make the most of it, the lines shorter and less crowded. They have a restaurant all day dining program and several bars, the drinks at the bar are pricey. They offer cabana services all around the park that only allows 4 people. The cabanas have a small fridge and a looker to leave all your valuables while you are away on your itinerary around the park also they offer you towels. If you are an annual pass holder they offer you throughout the year with 2 plus guest passes and park bucks (money) to spend in the park the same day. See you next time.

This is a review of daytime and aqua glow event 2025. Because it was such a scorcher I think I preferred the night swim, but either way I had a blast. The shoe cubbies placed around the park are very convenient. We got to the park around 11am on a Friday and had no issue finding parking or seats under umbrellas. Definitely grab the souvenir cup and bring your own snacks if you have allergies. The panini is good, everything else looked mid! I suggest a water case for phones and leave the valuables in the car so you don't need a locker. There is always staff around and they are attentive. I had no issues with the restroom located near the smoker area. The night party had great music and the foam party was a hit. Parking was free and the rides at night hit different. Overall I had an excellent time, bravo!

Line whete so long as people would be line cutting with no Bracelets.. As we just got tired of being cut out of getting in line.. Passing the incoming more people were coming in too many people allowed to come in..- Need ti do better

We had so much fun on the slides, lazy rivers and just lounging by the wave pools. So relaxing!

Let the festivities begin! Just arrived about 1230 which I usually wouldn't recommend, but there was heavy overcast this afternoon, so I thought it would be a slower day...... I didn't even think to take in consideration that it's Saturday in Florida. But so far it's been a great day!

My son has not stopped asking to go back. Aquatica was a lot of fun. The wave pool tired them out. We went on a weekday and the lines for the water slides weren't too long.

Long, long lines everywhere. Purchased a cabana and all day food plan. And they would NOT deliver the food to it. Even though they would if you pay for it, sounds like this doesn't make sense, exactly. And it says you get a snack, but the only snack is a bag of chips! Don't go on a weekend ever.....

On our last day of our summer trip we decided to give Aquatica a try after having such a fun time at Seaworld. Unfortunately we were not impressed and found all the rides to be cheaper versions of Volcano Bay slides. The park was also chaotic all the food stands had long lines and most of the menus were not available. The most unique attraction was the lazy river which passed by a large aquarium. At least we experienced it but will stick with Volcano Bay and Disney water parks.

This place is ridiculous, waited on line to get a refund for over an hour. They gave me the customer service number, I called and waited on hold over 2 hours for them to tell me I can only be refunded in person. This was one of the worst experiences I have ever had going to a waterpark this place is disgusting.

Google says this park is a top water park in the US. What a SAD JOKE. I don't know where to start. If you want a shortcut, let me tell you- Do not go to this park unless you have a self destruction disorder. Horrible experience on every possible level, my entire family felt disgusted and violated at this place. It is a money making monster with ZERO care about the costumer experience. For example, the food anywhere in the park was the lowest quality imaginable, I believe jail food has a higher standard, I WISH that I took photos because it is so hard to believe (phone was in the locker) the veggies in the salad were old, rotten, the lettuce was brown, I think this pre-made food sit in their refrigerator for days, a tiny salad with iceberg brown old lettuce and dry carrot from weeks ago, was sold for, hold your breath, $17. The couple ahead of us had a plain, super dry looking burgers on a bun with a small fries, and paid $50. You could see the shock on their face and we heard other people astonished by the prices and how terrible all the food options were. Insanely packed, impossible to get on rides unless you are willing to stand 1 hour to 2 hours in like. $30 for parking, and to store your belongings, Hold your breath again, $50 *********FOR A LOCKER********** The people that are working in the park all looked like they're suffering, you won't get a single smile, it seems like everyone is bothered by having you there. Night and day different experience from Disney. I think that the devil lives in the water of Aquatica. Stay away from this torture that will Cost you a fortune. I attached a photo so you can see that we are sweet and positive people ;) but this has been HORRIBLE

Be careful when signing up for passes. Signed up for veteran annual pass, the benefit said it includes 3 guest passes, which based on prior experience with this type of offer I took to mean a veteran can go with up to 3 guests. This is not strictly the case, it is convoluted and supposedly can only use one pass at a time. Also although I contacted same day, non-refundable

Love this place, the slides were fun, if I could've gone on them there was atleast 900 people there today but the other days its very fun. The slides are great and the sandy beach at the wave pool! The food is good

This was our first time here at aquatica and I have to say it was not really a good time. There are some things that I can contribute to the Park and some things that were out of their control. They like way too many people in. I do realize that it was a holiday weekend, we did go on Memorial Day weekend however it was awesome my birthday weekend. But they let so many people in this park you could barely move, the lines to get on anything we're ridiculous! Just to get food was at least a 30 minute wait in line. The other problem that we had was that there were not enough places to sit! They let so many people in the people were just sitting on the rocks and making places to sit. If people are doing these types of things, you're definitely letting too many people in! People shouldn't be finding spots under trees and sitting on the rocks because there are no other places to sit in a park. The other thing was that several of their rides were down and I think had those rides not been closed for the day some of the other lines definitely would not have been such a long wait. The other issue that a lot of people that we spoke to in line when people buy those express lane passes. Some of those people were just riding it over and over again so they get to hop in line in front of the people that I've been waiting a line for 40 minutes 50 minutes. I saw some of the same kids ride the same ride that we are in line for four times while we were still waiting in line. They should not be allowed to keep continually riding the ride and getting in front of everybody else that are waiting in the same line whether they're continually riding that makes absolutely no sense! You should be able to ride it once and then can't ride it again for a half hour or an hour so everybody gets to ride. The only good thing I will say about this Park is we did get the food package so we got to get food. I believe every 90 minutes for our parking entry for the day. This is definitely not a park that I would come back to especially on a holiday weekend. It was very disappointing to my birthday weekend. On top of that it rained don't let that day so we spent more time out of the water because they would tell us it was bad weather in the area so we would have to get out the water. I will say they were decent enough at the end of the day . They gave us a returning pass to come back free because we spent more time out of the water and we did in so that part of their customer service was good. So hopefully when we return it won't be on such a busy day and I can give you a better update but I would definitely have to say this. Park is a 3/10.

I have to say the way this place sells their tickets they should be shut down!! They should have to refund all of people's travel expenses and their tickets! My grandson and family travel here from Michigan to go to Aquatica on June 12 , 2025 for his birthday. Only to be turned away park was at capacity. Thousands of people trying to get in the same as us. They should only sell as many tickets as they have capacity for,this is a crime my grandson's Birthday ruined! They won't refund you anything! Don't waste your time or money buying tickets to this SCAM !!!

Terrible company. Charges you for a seson pass you don't even use and refuses to refund it.

Disappointed and Frustrated - Avoid If Traveling from Out of Town I purchased a ticket for Aquatica for June 12 and drove three hours to Orlando, only to be turned away at the gate because the park had reached overcapacity and was shutting down. No prior notification, no warning -- just a complete waste of time and money. To make matters worse, when I contacted customer service, I was told I could not receive a refund. Instead, I was given a 14-day window to reuse the ticket -- which is completely unreasonable for someone who does not live locally. A six-hour round trip isn't something I can just repeat within two weeks. What's even more upsetting is that Aquatica was still actively selling tickets for June 12 on their website even after the park was already at capacity. That tells me they were knowingly allowing people to purchase tickets for a day they could not accommodate -- and offering no refunds. That's not just poor planning; that's deceptive and unfair. Customer service was unhelpful and dismissive, repeating "there are no refunds" without any empathy or attempt to resolve the issue. If the park shuts down for capacity reasons, guests should not be penalized for that -- especially when they've already spent time and money traveling. I expected better from a major theme park. This experience has made it clear that guest satisfaction is not a priority. I would not recommend Aquatica, especially to anyone coming from out of town.

WORST EXPERIENCE EVER. Pre-bought tickets online WEEKS in advance for our family trip. Showed up on selected day, and we were told by sheriffs to leave and "try to get a refund" due to the park being at maximum capacity. The park opened at 10, we were there at 10:10. Called and were told by the Seaworld/Aquatica communications that we would be good to go back the NEXT day (since apparently the tickets are redeemable for up to 14 days of selected date) Next day, we showed up at 8, waited in line, paid $40 for parking, stood in line for over an hour-ONLY TO BE TOLD that they weren't "honoring tickets from the previous day" THAT DAY. Was told by 1 security officer to go to guest services, only to be met with another security officer that told us guest services was "closed for today" When questioned about getting money back for tickets or parking, we were told to "go online" ABSOLUTELY DO NOT WASTE YOUR MONEY ON THIS SORRY EXCUSE FOR ROBBERY.

Security!!! My husband's slides were stolen while we were on Riptide. I went to security made a statement...still no slides. As easy as it was for slides to be stolen, a child could be stolen as well. Not a safe place to go. You go to have a good time, spend hundreds of dollars and get ROBBED some more. I would be very hesitant to return or suggest this place to anyone. My son's in a wheelchair so I won't be getting on any more rides. I have to keep him SAFE. I will stay right by his side so nothing gets snatched from him. Be very attentive to small children and the handicapped as well

Absolutely UNACCEPTABLE! Drove all the way to Orlando to bring my daughter and her friends to Aquatica 06/12/2025 - only to be turned away at the entrance by police saying the park was closed for the rest of the day We purchased our tickets online in advance, and were told they had reached capacity. How do you keep selling tickets when you're already full? And then have the nerve to say you don't issue refunds? We arrived at 11AM, just one hour after the park opened at 10AM. Completely disappointing and poorly managed.

I'm sure this would be a great park if circumstances were all aligned but what really makes a business is how they handle situations when things blow over. Tonight we had tickets to Aqua Glow. It began raining but we went anyway because we needed to see if it was still happening since no one was picking up the phones. Every single customer service team member we talked to was rude except one... but I'm sure that's just because they had a lot going on. If you go inside the park EVEN IF YOU CANT GET IN ANY WATER OR RUDES THE WHOLE TIME you do not get a refund which is insane. Over all I'm really upset I was super excited for this event and we drive 6 hours just for this.

I used a Groupon for entry plus a meal for $40. That in itself was a great deal because lunch was $20 by itself. That helped offset the fact that they nickel and dime you for everything else. $34 for parking. $25 for a locker. $14 for a beer. You get the picture. They got you inside the park, so you have to pay the price. And no, you cannot bring food or drinks into the park. The rides themselves were great. The longest line we had to wait in was 30 minutes. Most others were actually quite short. Some of which, we would finish the ride then immediately go on again because there were no lines. We went at the end of September on a Saturday. However, it was a couple days after hurricane Helene and it rained almost the entire day so that could have had something to do with it. The rides were pretty cool. If not for the money grab around every corner, I would give it 5/5 stars. If you can get a Groupon, it's so worth it!

Having a great day, but frustrated by the scam related to the cups they sell for drinks. By noon all the soda machines are out of ice. Half are broken or out of soda. But they just keep seeing cups. Part of a corporate plan to cut expenses I bet

I visited Aquatica few weeks ago and had a blast. It is affordable, has lots of options, well maintained and smaller so you don't get as tired unlike SeaWorld that is spread out. I regret not going all these years. I have a pass now and also recommended all my friends buy as well!

This place is so cute! There is a lot to do and it was pretty empty. We went after SeaWorld one day since they are right by each other. The sand area is super cool to feel like you're at the beach. The wave pools were closed. That was a bummer. The food areas had closed. I'm guessing since it was in the afternoon? Not quite sure. The staff was just waiting for the day to end honestly. We are used to water country and those crew members were always standing and looking at the kids for safety. I'll update the review whenever we go back again There was no towels in the areas that said "towels". There was cabanas that you could rent that seemed super cool, they had fans, a fridge, towels, and chairs. I'm sure those are expensive though. My kids rode a few slides. They enjoyed the big area that was like a maze of stairs and slides for kids. There was actually a duck swimming around there.

We had such an amazing night. We attended aqua glow. It was an experience where we swim in the dark. It was lit for the most part, but the sun wasn't out, which was one of the perks to this visit. The only thing that I would say that may be a little bit off is that there was so many slides and availabilities that the park offers that was not available during aqua hours. The staff was kind and very helpful with navigating the area. The park itself definitely was giving fun without the sun! One thing I will say that seem to be underrated was the rapid river! That was the winner winner chicken dinner. We had such a great time, laughing and watching each other, get swept away at such a rapid pace that the rain which almost caused us not to show up, didn't even matter. I will say to you that as an establishment if the weather is inclement, there should be some type of affordability to compensate for that almost $70 with fees and things plus $45 for a locker is a lot when you only are giving two hours maybe a little less to enjoy the establishment. Other than that it was an enjoyable experience. I hope to be able to come once again.

security tried to steal from my daughter. women must have wanted her eyelash curler and highlighter so she said we couldn't bring those items in and had to leave them there with her. I'm sure it's not the first time they have done this. what a scam.

Aquatica is a good place for when it gets really hot. It's no Volcano Bay, but it sure is fun! The drop rides are enjoyable, except for the red one. The rapids are great too. The food is yummy and exceptional. However, I wish it had just a little more. The rides are nice, especially when it's searing outside, but the range of rides isn't that vast. I do like the appeal to all ages though. The multiple places around the park for kids show how people of any age can enjoy Aquatica. 4 stars.

Workers are rude & don't care. Rain was 2 hours out and they close everything. You have to sit in the heat and do nothing. It's like they want you to go eat and shop to spend money. One of us was experiencing heat exhaustion & no one cared. DON'T Waist your money.

We went to Aquatica years ago and it was fun and worth it. We just went in July 2025 and Aquatica is now one of the worst water parks to go to. Don't waist your money or your trip to this park. Admission ticket prices have trippled and we counted 11 slides that were shut down and not running, buying lunch for five at the park cost more then buying groceries for a month, and half the drink stations did not work. And parking fees cost as much as admission ticket, it's not like I'm going to take my car inside and go down a slide with it , dam. Please people, do not waste your money or memories on Aquatica. If you want to have a good time and the best bang for you hard earned money, Aquatica is not the place.

Took my kids to have an enjoyable day at Aquatica, what a horrible experience. First off parking for $42, what a scam To walk such a long distance with small children. Once inside half the rides were not open, water was piss warm, no ice for any drinks in 4 different stores. Bought water , wasnt even cold Or cool. The temperature was high 90's and nothing cold to drink. Not allowed coolers so your at their incompetent mercy. Needed assistance to find my 9 yr old child on the lazy river, saw 5 lifeguards standing talking, Spoke to 2 other lifeguards who also said they could t help me.I informed them that I needed help they said we can't help you, you have to got to Guest Services. Found Guest services with no help from them. The woman in Guest services was as rude as the lifeguards, she informed me that I would give her my childs name and because she was over 5, I would have to wait 30 minutes for assistance. I ask to speak to a manager, was told they wouldn't help because she was over 5. How incompetent, everyone of the lifeguards had a radios. If there is Security I saw NONE. SEAWORLD DO BETTER! So if you like the smell of weed, loads of bees and complete incompetence this is the experience for you, find another water park.

We intentionally booked our vacation so that the queues would be shorter but Aquactica had a solution for that and that was to understaff everything! One ride that had four slides only had ONE staff member going unenthusiastically from slide to slide with a wait time of over an hour! Discusting. I'm not even going to mention the things that were closed which is to be expected in a slow time of year but the staff shortage we is unacceptable. Bottom line: don't go during slow periods thinking you're going to have short lines because Aquactica's focus is on profits, not customer focus. $35 for locker hire - What the heck? Food prices exorbitant and you're not allowed to take your own food - more profits to be had with a captured customer base.

This is the worst experience I've ever had at any park. Two hours to get in. Three hours to get out. Horrible management for traffic. Had to pay an extra $35 for a little shoe locker. The food wasn't any better than the lunch they used to serve at my high school. Four rides were canceled that we looked forward to getting on. This place is an absolute joke! You have to pay extra for everything, and it sure isn't worth it at all! Next time I'll run through my lawn sprinkler! Oh heed my warning, skip this place!