Arabian Courtyard Hotel & Spa

The Arabian Courtyard Hotel is honestly one of the best hotels in Bur Dubai — perfect location, great ambience, and real value for money. I stayed here with my family for 5 days, and it was a wonderful experience. The Arabian-themed rooms were luxurious, warm, and cozy — giving a completely different vibe compared to regular hotel rooms. It truly felt like living in an authentic Arabian setting! The hotel is also budget-friendly and includes a buffet breakfast, which was good overall, though I’d suggest adding a bit more variety to the menu. The location is superb — everything you need is just a short walk away. Shops, markets, the Abra ride, and Old Dubai are all nearby, with much cheaper market rates compared to other areas. Special mention to Mr. Mohammed Usman, Safety Duty Officer, who handled our checkout very smoothly. He was hardworking, polite, and honestly very sweet — made our experience even better! All in all, I absolutely loved the stay and would highly recommend this hotel to anyone visiting Dubai. 🌟

We have been coming to this hotel for over twenty years. It is in a prime position for sight seeing. The staff are excellent very attentive friendly and accommodating from the reception staff to the restauranters and cleaners. Special mention to Ismael who has been looking after us for over 20 years and it is not a surprise that his photo was hanging as employee of the month. Also James kept the room very clean

I had a great experience at Arabian Courtyard. Ms. Salma and Mr. Peter at the reception were extremely supportive and accommodating. They made the check-in process smooth and were very kind and professional throughout my stay. Highly recommend this place for its excellent service and welcoming staff!

In all honesty, I had a terrific time during my stay at the Arabian Courtyard Hotel & Spa in Dubai. It was perfectly situated in Bur Dubai, close to the metro, shops, dining options, the Dubai Museum, and Al Seef. It was simple to move around because everything was within walking distance. The housekeeping staff kept my room tidy and comfortable every day. The employees were truly remarkable, particularly Saima, the woman working the front desk. She always had a smile on her face and was very helpful. The rooftop pool and gym were pleasant extras, and the breakfast was good with lots of choices.

We have been loyal guests at Arabian Courtyard Hotel & Spa since 2017, often staying twice a year. Unfortunately, our most recent visit has been very disappointing and it seems that the overall standard of this hotel has declined significantly over the recent years.||We booked a deluxe room, paying more, which turned out to be a standard room size with just an extra single bed in it which we did not need. . |Housekeeping services were inconsistent and unsatisfactory. On the first day, only the most basic cleaning was done —only the bedding and towels were replaced. The bathroom was not cleaned properly, cups left dirty and teabags, sugar, and even water bottles were not replenished .||The service culture has also deteriorated. Staff, who were once welcoming, now appear rude and uncoordinated. For example, we tried to arrange a massage with Urban Company (a well-known professional service provider in the UAE). One staff member said it was fine while another restricted it to 60 minutes and the manager outrightly refused. This lack of consistency and professionalism was truly off putting.||When we raised an issue about the malfunctioning “Do Not Disturb” and “Clean the Room” buttons, the response we received from the lady at reception was dismissive .||Another surprising and unprofessional detail was the antique feedback box at the hotel. It was completely full of customer notes, obviously unread and amusingly, the box is up for sale with a price tag on it!! I presume whoever buys it would also get unrestricted access to all the guest feedback — a clear breach of privacy.||Amidst all the disappointment, one staff member stood out — Mr. Ahmad. He has been at the hotel for many years and treated us with courtesy and sympathy. His professionalism was the only highlight of our stay.|Sadly during this stay we felt uneasy returning to the hotel after being out. In the past, we have always recommended Arabian Courtyard to friends and family, many of whom also stayed here. Unfortunately, we will no longer do so.||We are not difficult guests — we spend our money to relax and enjoy our time. This experience left us with quite the opposite feeling. We doubt if we will ever stay at this hotel again.

From the moment I arrived, I felt truly welcomed. The staff made everything effortless — allowing me an early check-in after a long journey and even upgraded my room with no hesitation.||What impressed me most was the way they cared in every interaction. Small gestures, warm smiles, and genuine attentiveness turned my stay into something more than just a visit — it felt like a home away from home.||This is the kind of hospitality that stays with you, and I’d happily return here on my next trip to Dubai.

I had an excellent 👌 stay at Arabian courtyard hotel. The staff was extremely courteous and helpful throughout my Visit specially Ms.Saima Is such a professional girl she is helpful with everyone .the room was clean spacious and we'll maintained offering a very comfortable stay .I also enjoyed the breakfast which had a wide variety of fresh options. The Hotel location was perfect, making it easy to access nearby attractions.Overall ,it was a great experience and I would highly recommend this hotel to anyone traveling to here.

I would like to really appreciate Phyo Thiha for his great room cleaning service. He takes care of every single little thing perfectly. Such employees must be appreciated. I am happy with the rooms as well. One suggestion would be a better wife connectivity.