Majd Ben Chobba
Google
Worst restaurant experience in Budapest. The staff were extremely rude and disrespectful towards customers. We only stopped by for a simple coffee and lemonade, but right after serving us, the waiter mentioned that payment had to be made in cash. We explained that we only had cards and politely asked if it was possible to pay with card. Instead of giving a clear answer, he looked at us with disdain, turned his back, and ignored us.
When I approached him again, he finally—very rudely—said yes. However, when it came to paying, he charged us more than the listed prices. When I pointed this out, he claimed it was the “service tax.” I explained that no one had informed us about this, just like they hadn’t warned us beforehand about the supposed cash-only policy. His response? “Did you ask?”—in the most dismissive and arrogant way possible.
On top of that, the service fee he charged was more than 10%, which is unacceptable. When I told him it was unfair and misleading, he angrily insisted that I had to pay.
Truly an awful experience—rude staff, hidden fees, and a complete lack of respect for customers. Inform yourselves before going here.