Ararat Park Hyatt Moscow

I recently had the pleasure of staying at Ararat Park Hyatt Hotel and I must say it was an exceptional experience from beginning to end. The hotel is ideally located in a prime area, offering convenience and access to many attractions in the city. Upon arrival, I was impressed by the cleanliness and comfort of the room. The attention to detail in the room decor and amenities truly added to the overall ambiance of luxury and relaxation. The room service was prompt and efficient, making my stay even more enjoyable. The staff and management at Ararat Park Hyatt Hotel deserve high praise for their exceptional service. They went above and beyond to make my stay memorable, especially when they surprised us by celebrating my girl's birthday during breakfast. The complementary cakes and warm wishes truly made her day special, showcasing the thoughtfulness and care of the hotel staff. Overall, my experience at Ararat Park Hyatt Hotel was top-notch. I highly recommend this hotel to anyone looking for a luxurious stay with excellent service, attention to detail, and a personalized touch that makes you feel truly valued as a guest. Thank you to the staff and management for making our stay unforgettable.

Worst hotel experience in My Life! ||Was staying there in June. First couple of days, and then came back, as planned for 2 more days. In the end get out of the hotel after first night, as the thing I experienced is unacceptable. If you care about your secure and Comfort avoid this hotel. First part I stayed at the hotel was ok. Nothing special. Than I got back to the hotel. Parked my car infront of entrance and asked hotel security to ask for bell boy to take my luggage. Instead of that, security person on a rude manner told me to move my car. I told him, that I stay in hotel. I’m a guest. As a reply, I received that he don’t give a f* (in Russian), move your car; an get back with your luggage. I was shocked and told him that how could he speak with me like that! As an answer I got, that he don’t care, bell boys are busy and I can care my luggage whatever I like. Again - it was security of the hotel speaking with the guest. And when I told management, how come this ridiculous situation can happen, they did absolutely nothing. That totally showing the totally lack of management of the hotel and its unprofessionalism. So if you care of your Comfort and Secure, AVOID this place!!! The fact that I woke up in my room because of sounds of constructions it’s just nothing compared to to overall experience!!! AVOID

This is our first Holiday to Russia. First stop in Moscow. We wanted a centrally located hotel and Our travel agent (DS Travels) suggest this hotel. We stayed 4 night. Absolutely central around the Red square. Good surroundings. Hotel well located. Very friendly staff. Good room. Good Gym and Pool. Nice roof Restaurant. Very good champagne Breakfast. The chef was very coperative (Indian Chef) He made an excellent Indian food of my wife's choice one day. Overall will recommend without any hesitation. The only issue in Russia is that the overseas CC do not work because of the sanctions. So, all dealings are in cash. All currency is exchangeable . The people are very friendly and happy and can go around without any fear.

The hotel very nice location, The rooms are very beautiful, the bathroom is big, and not noisy, really very good hotel, near everything, you can walk to Red Square, shopping, and restaurant, breakfast is very good, and most of the people friendly, clean, location near from everything ||One point: the hotel does not give us extend to stay in the room after buying the money for even 1 hour, this first time happened to me in most of the country they give us 2 hours.||Second point: when I request the charge Mobil they inform should be I but deposit money!!! |Also, this first time happened to me.||I hope in future everything will great.

As much I travel this hotel is one of the Luxurious, excellence and hospitality hotel I ever went. The way how they treated us, it was amazing and very helpful especially Loe the doorman he gives us easy was to reach the Red Square, Arabat bazar and other location. He was very genuine and helpful. The staff in the hotel and restaurant were extremely friendly and supportive, Varvarah she’s very sweet girl and kind to the maximum. Also Amina she so nice she’s speaks English very well, both of them were very friendly. The security guards they’re very polite and friendly also. Our room it was specious, we were 3 people the bed was very comfortable and the extra bed too. The pillows were very soft. The bathroom has (shataf). The house keeping staff they were cleaning the rooms twice a day which is amazing, the room always was tidy and clean and daily providing fresh towels and water. The breakfast was extremely delicious, they have the best raspberry croissants ever! They change some sweet selection and food every day. We stayed in the hotel 7 nights and we never felt bored from the food also, you can order food from the menu example omelette. Location is great next to the red square and Gum mall in less than 10 minutes walk, Tsum mall was next to the hotel l, you well find plenty of shops, restaurants and cafes and metro station. The area is a pit experience than other location, however I really recommend. It very safe even at night. It was my birthday, my sisters requested a surprise birthday cake to the room, it was honey cake and was very delicious ( they checked my birthdate first in the passport LOL) Also I can’t forget to mentioned that the reception staff, they can arrange a taxi for you from the hotel to any location and back to hotel. I loved this service as my application was not working. The only thing I was disappointed was, we requested for late check out at 6:00 pm as our flight was at night. When we came back from outside around 4:30 PM, the receptionist told us they took our luggage’s out of the room (because of miss communication, that happened between the hotel and our agency) but we did not complain about it as we actually packed before we leave for lunch, however we missed some items in the room as we were planning to go back to the room before we check out (example charger) and pack them. Sadly the receptionist told us that nothing was left in the room (housekeeping statement) I wished if they really checked out or at least waited as to take very thing from the room before removing our stuff.

Ararat Park Hyatt - Moscow deserves more than 5 stars. It’s a new level of excellence and professionalism. From the moment I checked in till the second I checked out, I was treated with absolute welcome and respect. The reception staff were extremely friendly and supportive, the security guards are very polite and friendly. There was one specific person I don’t recall his name unfortunately. Who helped me with getting a SIM card and personally supported me without any motive. Also the house keeping staff did a great job keeping the room tidy and clean and daily providing fresh towels and water. The breakfast was extremely delicious, they have the best raspberry croissants ever! Location is next to almost all the good food places and the red square is 7 minutes walk. They are absolutely amazing and wonderful with kids 👍🏻. They literally set the bar so high and set the standards for how a 5 stars hotel should be. Thank you and you will always be my number 1 choice to anyone who’s going to Moscow.

Great hotel with best location in town. Everything is near by and you will be able to visit a lot of great places by walking . Near by Red Square , Bolshoi theatre, a lot restaurants and coffee shops , 2 malls . We enjoy our stay a lot , costumer service was amazing . We get a help from Dimitri , he was so kind to help us with bookings , taxi , recommending nice places for visit , as well good restaurants.

The best hotel in mosco . Staff was very helpful and i would like to thank all of them .I would like to thank Maria Sintsova for her support to finding doctor in Moscow in short time and she booked an appointment with the doctor as well. Every think in hotel was great . Brakfast was amazing .comfortable rooms . Next time i will book in same hotel. And i recommend all of you to book in this hotel. The hotel is near of every think