Arby's

Ok. So this is a friendly reminder that big corporations no longer carry pennies. However, they sure do like to charge us for those pennies that they NO LONGER carry. It's literally called stealing from US! So, when they tell you your order is $15.69, only pay $15.65 minus the pennies because they no longer carry or work with pennies, therefore neither do you. No more stealing from us hard working folk..

Jeez this place needs a lot of help. I placed a mobile order 15 minutes before arriving, had to wait for 15 minutes because there was a long drive thru line. When my turn came to the window, drive thru told me to wait in the handicap spot on other side because the food wasn't ready. Ok. I ordered a turkey gobbler sandwich and mozzarella sticks. 20 minutes go by and no one came with my order. I go inside to just cancel the order because it was absurd, but I saw my last name on a bag on the counter, cool got it and left. When I opened my sandwich, it was not even my order, it was a gyro with mozz sticks. I didnt want to drive all the way back to get it corrected. Terrible management and service here. Never coming back again.

You guys there are horrible I only ordered talks Mac and cheese white cheddar and that wasn’t even good yall gave me its looks like a half scoop of Mac and cheese not even the whole scoop and it looked burned the cheese was just burnt I’m very upset I even paid my 4$ I was expecting to enjoy that and I didn’t I’ll never be back again ! Yall need to close down yall just hire anybody there who can’t even make food right JUST HORRIBLE! Nd please don’t say you apologize for the inconvenience cause yuh dont

Serviced sucked. Waited at the counter for like 10 minutes prior to getting acknowledged. Manager was worse than the employees. I was shocked to see what I was seeing. Person at the counter had sunglasses which should be a no at all times. Arby’s seems to be going downhill like the rest on south high street. Place was empty too. What a shame. You get what you hire.

20 min wait for food after ordering. Cheese sticks were cold. They need more help. The staff looked to be working hard... just not enough of them. And everyone was waiting making things tense at times. Au jus for the French dip was near nothing in container (less than 25% full) and what was there was very watered down compared to other visits.

Young lady was very sweet in drive thru window. This is all I can say that is nice. We was literally the ONLY CAR there yet we had to go inside 2 different times due to not getting everything we paid for. Only 2 employees during noon on a Saturday. The food was horrible, way to salty and my child's chicken tenders was over fried until he bit i to it then it was raw. Never again will we go there. That poor girl in the drive thru deserves a raise!

I went through the drive thru and got a half full curly fries. Drove back asked for a full one and received a 2/3 full one. Unhappy. After having to drive back, I would have thought they would have just given a super full one to make up for it. The food was tasty, but customer service and proper portions go a long way.

Quick service. Great food. And the newer 3 pepper sauce is amazing as well.

Clean. Good service. Food is what's expected of an Arby's fast food. All good. I would come back if I need of something quick.

Very friendly staff. Always fresh and the line keeps moving. Have never been shorted on the serving size as I have been at other places.

I got a Reuben and a 1/2 lb beef and cheddar and curly fries today and it was slammin'. I like this Arby's. The staff have been really nice to me each visit and I feel like I'm actually getting my money's worth. $8 for a primo sandwich ain't bad these days. The deals in the app and the 2 for $6 are legit. A lot of other chain's quality has gone way down. Arby's has stayed a cut above. I used to take it for granted. These days quality and good service are rare.

Service is ok but it needs better management. They ran out of roast beef on a Friday at 6 pm. ‍

Went in ordered roast beef waited 12 min for order was only ones in there then I get my sandwich and it had 2 bites taken out of it and half the meat wasn't cooked then I took it back and the guy said yea everyone in the drive through has been complaining about the meat too so gave me another sandwich and all pink meat uncooked and cold so took that back and the cook says what is his problem now so I just said give my chicken tenders and they weren't cooked either do not go here only reason I put 1 star is because I have too

The Arby's on Brice Rd is not the place to eat. The furniture is outdated, and broken. The carpet is filthy and the service was horrible. I was attacked verbally by the manager, called homeless and asked to leave after buying food and sitting down to eat. The whole incident became crazy as she called her family who tried to physically assault me. Without knowing what happened.

We went in this evening (04/28/2019) to have a dinner, but we found a few things that were rather appalling to say the least. The first thing we seen was a manager berating an employee. The language and mannerisms were derogatory and disrespectful. The manager belittled the employee in front of all the clients that were in there. I have never seen such behavior or derogatory comments and mannerisms in a while. This manager should not be allowed to work there if she is going to treat her customers and employees like that. On a positive note, the food was done right the first time which is a rarity it seems. I do not know if I will ever be back or not.

Notice in advance: I'm only writing about this visit. Not an overall rating, because this location usually does much better. I'm 58 years old. I've eaten at this location, since I was a kid, when my grandparents brought me here. I've almost never had any problems here, with staff, or food. Today was different. I ordered a Chicken Cordon Bleu, Potato Cakes, Mozerella Sticks, and a Vanilla Milkshake. Got my order 'To Go'. First, I waited 15 minutes, as they were "Waiting on the chicken sandwich". So, my order came out. I went home with my food. Turned out to be a big disappointment. I've had the Chicken Cordon Bleu Sandwich, 3 times, in 3 different cities. I loved it. Not this one. Honestly, I took 2 bites, and gave the rest to my dog. No kidding. The chicken had been way over-cooked. It was hard, and like biting into a greasy rubber ball. There was even one area that had a chunk of hard gristle in it. Gross and nasty. The ham was also greasy, and fatty. At other locations, the ham was pink, sliced paper thin, and sweet. This ham had a heavy, smoky taste, was thick sliced, and greasy. Just nasty. And, I think there might have been 1/2 teaspoon of sauce on it. Like I said before, 2 bites, and the dog got the rest of the sandwich. Potato Cakes: Nasty! Extremely greasy, and mushy. Mozerella Sticks: No problem. Milk Shake: No problem. Just a bad experience today. The dog had a great lunch. I waited a couple of hours, till my girlfriend got home. We had a real good dinner at Bob Evan's.

Wanted to dine in. Pulled up and parked. Two employees out in entrance smoking. Told us the computers were down and that we had to go through the drive thru. We reluctantly went into the line and then the same guy came over the speaker, no way he washed his hands after smoking. Fine it very unprofessional to tell is that the computers are down and having to go through the to drive thru. They could have taken the order on the drive thru register. To say the least we went and spent $30 at a place that wanted our business.

I stopped in tonight and the customer service was great and the food was completely on point. But it was super great and I appreciate everything!

This places stinks waited in line to no avail. They stand around and do nothing. A bunch of lazy Southside bums. I waited behind a person in a truck thinking they had a large order or whatnot. Only to find out they been waiting 10 minutes to place their order so I left and drove past the window to the Arby's employee all standing around talking and shooting the breeze. What bums. Don't waste your time on the southside of Arby's. Nobody should have to wait that long for service at a fast food place.

I love arbys but its so filling I only have it on occasion. This particular store is really nice and clean inside. Very attentive staff who were very social, as opposed to most places where they communicate in grunts and finger points. Food was delicious and good lighting throughout. Very much enjoyed this lunch!

Once AGAIN Fast food has pissed me off. 3 out 5 times my order is prepared incorrectly. Yesterday It was Arby's, a place I rarely go, which makes the odds even higher for mistakes. I purchased my meal around 4pm to be consumed around 11:30 pm, didn't check it figured it was fine, WHY'D I DO THAT, my ordered mid RB w/ tomato, lettuce, and cheese was JUST A PLAIN RB w/horsey sauce packs. REALLY!! UGH!!! There's no place else to get a sandwich at 11:30 pm where I'm working

Went to Arby's a couple of days ago and were stopped at the door to be told they do not have any Roast Beef to use in order to make meals. How does a Roast Beef place not plan well enough to have Roast Beef for sale? When I mentioned it was odd for them to run out of beef, the employee started getting loud. Hmmmm no more

Stopped here before work on Thursday late the lady was extremely rude then received my food it was terrible I got a gyro the wrap was like stale and hard this place sucks and the lady that took my order sucks.

tonight after work, before going to drive 45 minutes home to lancaster, i stopped here, to order two roast beef sandwiches. there was a truck in the drive thru, and another car behind that, and then me. i sat there with them for 5-10 minutes! who knows how long they had been waiting there before i got there, and we were all still waiting!!!! i do not knkw why they were not taking the truck's order!!! a person came behind me, and decided enough was enough and went in, only to still be there waiting when i left!! the truck finally moved. the car behind him, and in front of me moved up to order, and we both waited another 5-10 minutes!!! i opened my door to hear if they were apologizing for the wait, and explaining what was going on in there, and there was pure silence!!! finally, my turn only to wait again!!! not as long, but still long enough, and when the lady came on, she told me she would be with me in a sec. more like minutes!! no apology when she came back on. i ordered. she said nothing!!!! took forever before telling me how much my order was and to pull around to the window! finally, i got to go around the corner, and guess what???? guess who is still there??????? yep!, you got it; the truck, the first person in the line when i first got there fifteen minutes ago!!!! it ttok forever before they took his money, and then gave him his food, and he pulled away!!! then the next car, same thing, but a bit faster, then me!!! no apology, not opening the window, not acknowledging me at all, not looking at me, had their backs to me, two ladies talking and arguing amongst themselves, while the one lady held my bag of food in her one hand like a waitress holding a try of food!!!! all i wanted was two yummy sandwiches quickly to enjoy on the 45 minute trip home from work!!! i took my time, and went out of my way just to go to this arby's because of the great food last time i came through there recently!! this is only my second time here, and my last!!!! the lady at the window, and the other lady switched places, and finally that lady opened up the window! i told her (after seeing how they were doing no work, just arguing and ignoring me when i was at the window, and holding my food "hostage" instead of letting it go, and giving it to me, that they could keep there food since i had to wait forever, they did not apologize, and could not care less!! i pulled around the building, only to see that car i told you had pulled behind me, got fed up, and went inside for food, to still be there! i wanted to know what the blank was going on!! i looked inside, and four or five people were walking out the door, without food, so they had obviously already eaten it inside. there was not one customer inside, not a single customer at the counter to order food, no one even at the register!!! i got there at 8:30, and now it was 9:00 p.m., and i went to go inside to ask for the name of the manager! it said on the door that they closed at 10:00, not 9:00! i looked online just now, and see it is still open right now or supposed to be until 1 am!!! i tried to call, and get the name of them manger, and was hung up on, probably because i had just called right before that to tell them how upset i was with this lack of service or concern!! i had asked to speak to the manager, and a pretty nice woman answered and got her on the phone for me. the manager was ok at first, but then said they were extremely busy and were also short handed!! she did not apologize!! i told her that i understand being short handed, as i am in customer service, too, but that i am still there in the parking lot, and am looking inside and can see that they are not busy at all!!!!! i told her i cannot believe they did not even apologize! she then said she was sorry, but she was not sincere when she said it, only saying it because i told her she did not offer me one, and apology! that is when i called back to get her name, but was hung up on!!!! i tried to go inside at 9:00 , and the door said they close at 10:00, but they had locked the doors! i am guessing my e they closed or locked it on me!!!! i kept calling and calling only to continue to be ingnored!!! i should have not called so many times, because it may have scared them or they may have thought i was harassing them, so i admit my warning doing. maybe they locked the door for that reason, and maybe not! i do not know when they did that!! terrible! no stars!!!!!!!!!!!!!!!!!!!!!!!!! very upset, and disappointed and want my time repaid for all the inconvenience, and wasting my time, hanging up on me by the lady who at first was nice on the phone all because i asked nicely for the name of the manager!!! well, when i call tomorrow, i hope for your sake they do not think it is you that i am calling out!!! This is on S High Street in S. Columbus, OH just up the road from Circleville, OH