Arcadia Beach Guest House

We hired a car for a fun day on the island. The Suzuki was a great car for a beach holiday: it got us everywhere we wanted to go. Definitely not a luxury car: but good fun to drive and our kids loved sitting in the back in the open. The bloke we hired it from was full of information and gave some good ideas for a day out. Would definitely hire another car from them.

We were meant to stay at Nomads but due to the cyclone they had to close but did not help us get any replacement hostel, and told us we should not come to the island. Thankfully we rang another hostel (this one) and Ian (the owner) helped us greatly and sorted us out with accommodation within minutes as we had nowhere to stay and could’ve been stuck on the island. The rooms were great value for money and the location was perfect. If you had any questions or needed any help with what you wanted to do on the island Ian was great at assisting you in anyway possible. Definitely recommend staying here.

We haven't stayed in Arcadia Beach Guest House but we rented a car with them. We do NOT recommend renting a car with them. The car was definitely not in a roadworthy condition and turned out to be an absolute safety hazard: - The passenger seatbelt could not be fastened properly. - The car stopped in the middle of the road (engine just went off). - The car did not start properly. Sometimes it took 20 attempts and a call with the boss to make it start. - The tyres were absolutely run down. We confronted the owner via the phone. He became very rude and blamed us for all of these issues. Think twice before you choose this car hire for $120 a day.

Our experience with hiring a 4x4 Toyota Landcruiser from this company was terrible. The rear driver's side tire was cracked, lacking grip, and the steering felt dangerously loose. At times, the steering became unexpectedly heavy, indicating possible low steering fluid. Additionally, the full beams didn't function properly, Which resulted in a very dangerous drive back to our hostle after sunset. When we raised these concerns with the owner upon returning the vehicle, he became aggressively defensive, resorting to shouting and swearing. He even refused to provide the promised drop-off service, insisting we find our own way back. Thankfully, one of the employees eventually helped us. While the staff were generally pleasant, the owner's behavior was unacceptable. I strongly recommend avoiding this rental service if you prioritize safety while driving. Invest a bit more in a reputable company for a better experience.

We hired a Land Cruiser for 24 hours. Upon collection we could already see many faults with the car. The tyres were cracked, the brakes were shot, the passenger wing mirror didn’t work and the steering was incredibly loose which made driving the mountain roads very dangerous. The worst fault above all else though was that the headlights did not work, so our drive back to the hotel after the sun went down was in pure darkness. We had to light the road with our phone torches out the window. It was one of the most dangerous drives I’ve ever encountered. When discussing this with the owner in the morning, he refused to accept anything was wrong with the car and was extremely rude to us and did not offer anything in compensation. Would not recommend this service.

We came for the day and beforehand did some research that said ferry and island is dog friendly but it’s definitely not as we got refused entry on hop on hop off bus. Only choice now was to rent a car but all but acacia refused lap dog. Look the Suzuki 4wd car was rough and expensive at $90 for 5 hours but we had no other option. All popular walks and locations were no dogs so recommend leaving pooch at home

We rented a 4x4 Toyota Landcruiser 8 seater (80series I believe). The vehicle was not in a usable state. The rubber on the rear drivers side tyre was cracked and there was no grip on the tyres. The steering was very loose and I'd imagine, the steering fluid was low as intermittently the steering was very heavy all of a sudden. The full beams didn't work either. These are just some of the issues with the vehicle. We politely addressed these points with the owner when we left the vehicle back and he immediately got very aggressive with me. He shouted, swore and walked away. He also stated we should find our own way back and he wasn't bringing us (part of the service is they drop you back to where you are staying). Fortunately, when the owner was talking to other customers, one of his employees brought us back. All employees were a pleasure to deal with however the owner was amongst the rudest of people iv ever met. Avoid at all costs if you value your life while driving. I would advise that you pay a little more and go with a reputable company. **Reply to owner who just replied to my original review** When i pointed out the cracks in the rubber, you stated that it was from previous rentals where people have driven it alongside/ into rocks. I for one, did not see any rocks on the roads when driving :) So when you say 'the tyres are all good', i think we both know that this is a lie. When you sat into the drivers seat this morning, you could not turn on the full beams. You know this is a fact. My review is nothing but factual, there is no discrepancy in it and no room for arguing any of the points. Please re-read it as clearly, you have struggled to comprehend that i stated 'fortunately, when the owner was talking to other customers, one of his employees brought us back'. Your employees were a joy to deal with however the same cannot be said about your rude, abrupt and aggressive mannerisms. There is a common theme amongst your car rental reviews. Read the last 10+ reviews you have had for car rentals, all 1 star stating about your behaviour and the condition of the vehicles. I addressed these points with you this morning to rectify what was a poor experience however when you handled it like you did, i had no choice but to leave this review. Also, a bit of windscreen wash would be nice in the vehicles so we can see out the windscreens clearly. You might put some in for the next person and get the passenger side wingmirror working aswel:) Have a nice day. Reiss

the most seedy hotel I have been to, the boss is always drunk and aggressive, we arrived in a room with holes everywhere, windows that cannot be closed. BUT the worst is that we rented a car, I took videos because it was so memorable, the brakes don't work well, the handbrake was completely destroyed and the clutch pedal completely jammed, what's more we We paid 135 dollars for 24 hours. conclusion, run away, if I could give 0 stars I would

Great location, comfortable stay! LOCATION: Conveniently located in front of Geoffrey Bay and not far from Horseshoe Bay (which is supposed to have great snorkeling, but sea conditions were not cooperative during my visit). SERVICE: Great advice from the owners on where to go for snorkeling and to see rock wallabies nearby. The snorkel trail that runs in the water in front of the guest house would be great when the visibility is better. ROOM: The three-person dorm had an ensuite bathroom, comfortable beds, and soap and towel provided. FACILITIES: The kitchen and dining area are fairly spacious with a pool table as well.

Lovely place in Arcadia with professional and helpful managers Shaun and Dana. The place is neat and clean. We stayed in the safari tent for two nights an in the Joyce Bay room for a night. Shared facilities are in good condition and clean. The managers were helpful and provided us with a suggested to-do list and snorkelling gear, and drove us to the ferry. Any questions we had were kindly answered. We were missing more competitive prices for their car rentals and an option for borrowing/hiring a push bike directly with them, but this is minor. Would come again. Stayed September 2015