Arcadia Village Motel

We recently stayed at Arcadia Village motel for a work conference, had 11 rooms booked total - service from Tay and Adam was great, location was incredible and the Motel it self is exactly what you expect for a 3 star stay. We even managed to catch the toad races at the pub next door, which has very well priced food and drink. Highly recommend staying here.

This place is amazing, we are definitely coming back! The room was clean and had everything we needed, the view is stunning looking straight into the beach, and the staff are awesome. Highly recommended if visiting Magnetic Island.

Very upsetting experience. Thrown onto the street for bringing management attention to filthy old blood stained pillow (told it wasn’t blood) cockroaches on the cutlery, old cockroach dirt pile under the toaster (told blandly “there are cockroaches everywhere”), screen door jammed shut was a fire hazard (told it wasn’t jammed shut as all the doors were new, did not move from his seat!) inadequate linen - single dooner for a queen bed. Did not get a chance to mention that I could not log onto the wifi and that I had nil response to text message sent the previous night. Told to get out as I was expecting 5 star experience from a 3 star motel. Manager cancelled my second night without my permission. All I wanted was the room cleaned and sprayed and Adam the aggressive abusive manager finished by telling me I was the aggressive one and I wouldn’t t be getting a refund. At no stage did I raise my voice. I was dumbfounded. I’m 65, my sister-in-law is 68 and school holidays mean that the beautiful island is booked out and we had nowhere to stay. Adam said he could sell our room 10 times over and to get out.

Lovely helpful staff, clean rooms that overlook the ocean. Close to everything and wildlife visits the motel. Best location and price around. Our family enjoyed the stay and will be back!

Just spent 4 night's there seen manager's on Monday then didn't see them till Friday. Rang for 3 day's to get towels toilet paper and extra pillow no response all the time we were there. Absolutely disgraceful way to run a motel no service at all. No one looking after the grounds or pool. Bloody disgusting wouldn't recommend at all. Never stayed in such a badly run motel. Had to buy toilet rolls unacceptable

DO NOT Book🚩 this place. Had booked over the phone. He was happy over the phone. When we got to the motel no one there as it was after 5 pm. So rang the numbers on the office window. No reply at all. Now know how a homeless person feels, left out in the cold and no where to go. A very ruff night.

Awesome location, air con was fabulous. It was quiet. Our bathroom window was broken and you could have fit your arm through, asked the fella to put some duct tape over the gap but by 9 pm nothing was done so we did it ourselves. It was a very basic room, older style. The bathroom could do with a bloody good scrub, we had a centipede in the bed under the sheets. The bedding coverlets were stained, not recent stains by the looks of it but just old. The pool was great. I think next time we will spend a bit more for something nicer. It looks like renovations were also being done around the place, grounds super tidy.

The location was amazing so handy having the reason for our stay a 1 minute walk from the room. They were great moving dates for us because of the recent weather 2weeks ago. Once we arrived everything looked fine as a quick drop bags off and off to the event. We booked 2 rooms close (we have 3 children with us) we were placed into seperate buildings to our kids. Our room had mould (photos attached) I woke up to my nose in this pillow (my husbands pillow). We proceeded to go settle our kids in and the smell of mould was strong in the carpet of the room. (Hubby said he could see the mould on the carpet) we looked out onto their balcony to see cigarette butts on the floor. Real shame to come home from a magical holiday sick.