gerdhachtel
Google
We booked a „premium double room with sea view“ for 8 days and received a small and relatively dark room close to the main building. The noise of the air conditioning on top of the main building – running day and night - was disturbing. Cleanliness of the room was not very good and the beds were bad. Fortunately we could change the room on the next day to a better room further away from the main building (no free upgrade to the next room type upon availability). The noise was a little bit reduced, but the constuctions in the neighbourhood were loud, and even ongoing on Saturday and Sunday (not the responsibility of the hotel).||The „Fine Dining“ option was meanwhile cancelled and the „A La Carte Restaurant“ did not fulfil good standards. Only the breakfast was very good. For example we had a burger for 29€ consisting of a standard bun, a standard patty, a slice of cheese and some mayonaise, and we ordered a ham and chese sandwich for 9€ consisting oft wo slices of toast, one slice of ham and cheese slices each. Both dishes were not tasty. On Saturday there was only margarine, but no butter available for breakfast, but on Sunday they decided to buy normal butter and cut it into pieces. The complete restaurant is open and when it is cold and windy, there is no alternative option to sit. Coffee was always nearly cold as it had to be brought from the pool bar. And some of the service personnel did also not meet expactations. During dinner time one waiter was standing with his mobile phone, viewing soccer games and not helping his colleague. Also frequent touching the shoulder of a guest (like a friend) and complaining about working conditions are not appropriate. The bar was rarely visited. A common cocktail (e.g. Pinacolada) of medium quality costs 18€.||Room cleaning had significant deficiencies. As we do not require room cleaning every day, but only every second day, we activated the red blinking „Do Not Disturb“ light on our second day. When we came back from our tour, our door was open and cleaning was ongoing. So wem ade a complaint at reception. The next day we asked for room cleaning, but nothing happened. All following days our room was not cleaned. Therefore we had to order clean towels, soap and toilet paper at he reception. When the new towels were provided, the dirty towels were not removed. On the second day the bushes in front of the terrace were cut, but the leaves remained on the terrace until we left.||The complimentary shuttle service to Mykonos Town (which was mentioned in a May 2024 review) is nor any more available. A one way tour costs now 42€.||We do not recommend this hotel and rate it as 3 or maximum 4!