Arctic City Hotel

Very good stay in the heart of Rovaniemi We had a great stay at Arctic City Hotel. The location is perfect — right in the centre of Rovaniemi, walking distance to shops, restaurants, and main attractions, which made everything super convenient, especially with a child. The staff were friendly, professional, and always helpful. The atmosphere of the hotel is warm and comfortable, and overall it felt like a really good base for exploring Lapland. The food was implacable. Christmas Eve we met Santa in the hotel and they organise dropping of presents with them so then Santa can give out to children. A memory to treasure. The only small point I’d mention is that the room could benefit from a bit more attention to cleanliness, particularly in some of the finer details. Nothing major, but it would definitely push the experience from very good to excellent. Overall, we really enjoyed our stay

A bit of luxury after being outside all day in -33°C. Room was super comfortable. Not too hot. Lovely choice at breakfast. Was able to leave luggage the following day. And a ready supply of fresh water and hot berry juice in reception was very welcomed

Lovely hotel in city centre easy access to other places. Rooms compact, clean and restaurant excellent. Only negative is some rooms windows face directly on car park needs net curtain to block. Should warn customers prior to stay about view from those rooms as is a privacy issue and disappointing to keep curtains closed all the time for privacy. Good for those with allergies food clearly labelled.

Very good location close to everything but, they should fixing urgently the the shower. When we're taking shower the whole bathroom was flooded with water. It's a huge gap under the shower tray. The room was cold and we couldn't increase the heating. Very thin walls you can hear everything from the another rooms. The hotel it's nice, but not the rooms.

Very nice little hotel in the center of Rovaniemi. Many shops, department stores and the bus stops to the Santa Claus Village are within 5 minutes walking. The double rooms are small, but still big enough for two people. The staff is very friendly and helpful. Breakfast is amazing. Huge choice of breads, cheese, ham, sausage, eggs, fruits, cakes, coffee, tea, juices and all tastes wonderful. The winter season offers a lovely atmosphere with candle light breakfast. We had a great time there Thank you very much for this experience

It's very conveniently located when you arrive in Ronaniemi. Easy access to the airport and facilities. The reception staff need to explain to people more clearly though which bus stop takes guests to Santa Claus's village as they were giving wrong instructions. Felt a little underwhelmed at check in and check out. Room felt dark and small. Housekeeping staff had hoover cables across the hallway floor and were cleaning rooms at what looked like an industrial scale due to the number of people staying there.

The hotel is really nice, the staff are lovely and helpful, we stayed in room 308 and it was lovely and spacious with air con if needed, the bathroom is a wet room so expect the whole bathroom to get wet when showering. I would say the mattress was like a mattress topper that’s all so they could do with proper mattresses as we didn’t sleep well.||There is a mini fridge in the room with a mini bar only get charged if used, the room comes with a safe and a kettle, the bathroom as got hand soap, shower gel, shampoo and conditioner all complimentary.||We stayed half board, the breakfast was ok a good selection buffet style, but the milk was lactose and gluten free no proper milk so my cereal tasted awful, I tried the porridge that was ok ish but again still taste the milk, the hot food was just smoked bacon, sausage, potato things which were very dry and scrambled eggs.||The scrambled eggs were delicious, the only thing missing was beans just to make the breakfast better I would have mixed the beans with the dry potato thing to make it softer.||The evening meal was buffet and that was absolutely delicious 1 night was chicken in like a wine sauce, another night was Swedish meatballs and even 1 night we got treated to a 3 course meal because the buffet wasn’t on, but I preferred the buffet there mash potatoes were to die for so smooth.||You can also leave your luggage in reception for when you check out, there is a bus to Santa village but we just used uber picked up outside the hotel.||We booked through Tui which came with 4 days of things to do, if you are only a couple without children I wouldn’t recommend going to the festive finale myself and husband were so bored and the food was shocking it’s ok for kids but that’s all, nor the Santa taster day we didn’t go here we decided to get an uber and spent the day at Santa village and shopping.||We did snowmobiling which was absolutely amazing and husky ride which we would recommend both of these we did the night time which was brilliant, we went to snowman world which wasn’t that good not much to do in there.||We would book this hotel again most definitely

I had a very disappointing experience at this hotel. The staff were extremely unprofessional and not helpful at all. Whenever we asked for assistance, they behaved as if we were disturbing them. The room service was very slow and sometimes they didn’t even respond to our requests. The worst part was the washroom, which was very dirty and clearly not cleaned properly before we checked in. The management should seriously look into improving their service standards because this was far below what any guest should expect.

This hotel is a gem! My train arrived super early in the morning. I messaged the night before if it's possible to check in early. I received a message bright away letting me know if the rooms are available then it shouldn't be a problem. When I arrived I was greeted with a warm welcoming smile. Rooms are available so they let me check in! The room is very clean, super cute and cozy. The restaurant is awesome! They do have a lot of selection for breakfast items. I would definitely stay here again and recommend to friends and family visiting Rovaniemi!

The restaurant was fantastic. Has an intimate setting yet can accommodate larger groups. The food is fantastic the pepper steak was done just to my liking and the fries were uniquely fluffy and crisp. The drink menu is very diverse and accommodating. As for the staff they're top notch and quite knowledgeable and very friendly. They take their time to explain what you're eating and drinking I'll definitely be returning here for more dining adventures.

I found Arctic City hotel on Booking.com. It is centrally located in the town of Rovaniemi and approximately 5 minute walking distance to pretty much everything in town. The rooms are kind of small, nothing will fit more than 2 people. The beds weren't that comfortable. There are two restaurants inside the hotel, Monte Rosa and Bull Bar. Monte Rosa has traditional Lapish food, as well as steaks, burgers, etc. It is also where the included breakfast is served. Bull Bar has burgers and ribs. There is free Wi-Fi in the hotel and if you have a rental car, free parking as well. All the employees that I encountered in the hotel (which includes front desk staff, Monte Rosa staff, and Bull Bar staff) were super friendly. The front desk will even mail your stamped mail and call a taxi for you!

Pub Bull downstairs the City Hotel. Descent place for starting the night out. Live Sports on screens, good draft beers (i.e ESB), occasional bands. The menu is quite simple. Had 12 Hot Wings (Buffalo Wings) accompanied with blue cheese dip and some greens. These are not the size of a Buffalo Wings you might have used to. A bit smaller so do not hesitate to order some extra. Hot sauce is...hot. The next night I had a cheese burger 7,5 EUR with fries 3,9 EUR. Though it took some 30min to produce one (due to some issues at the kitchen according to the bar tender), it was pretty good. And for the price and the mood, it was awesome. Good for evening dinner with friends - for families I would recommend the ground floor restaurant.