crunchyapple007
Google
Arenas Del Mar was the 4th stop in our large family trip to Costa Rica and we (group of 11, age 8-74) were blown away by the hotel. This is some of the most consistent, kindest, sincere individualized customer service I have experienced at any hotel anywhere in the world - from the welcome desk, reception, restaurant staff, beachfront staff and the friendly and ever present golf cart drivers who shuttle you on this uniquely beautiful property situated in a jungle adjacent to a beautiful beach. The water was warm and we all went in and had some fun with the waves at the hotels private beach, where lunch could also be served. On our first day there were 3 sloths hanging out by the trees near the beach - wow! Pools were small but nice.||||The property and spaces are beautifully designed and the lobby and beach views serene. We appreciated the emphasis on sustainability - didn’t spot a plastic bottle, straw or bag here or at any of the hotels we stayed at on our trip. ||||I would like to shoutout Ranses who worked by the beach and went out of his way to make us feel comfortable and welcome, as well as hosting painting and bracelet making classes that our family enjoyed. Alejandro who manages the restaurant also went above and beyond to make our family welcome, even meeting us to say goodbye at 6am which I knew was before his shift! We had early tours and an early departure - the restaurant kindly packaged up food and coffees for us to have on the bus, labeled with each of our names and delivered to our bus! The hotel also gave us a free load of laundry per room (much appreciated on a long trip!) and totally free minibar snacks and drinks - a small touch but nice and my son really liked the chocolate covered pineapple snacks in there :)||||There are carbon monoxide detectors in all rooms after a tragedy here in March 2025. We felt safe, though our hearts go out to the family that was affected. ||||Manuel Antonio park at first blush seems like it’s going to be a crowded nightmare but with a great guide you will really see all sorts of amazing flora and fauna. We had Rodolfo (Rudy) Guzman and he was incredible, and should be a National Geographic photographer!||||Overall, this was my favorite place we stayed at in CR (high bar as our stays in Guanacaste, Arenal and Monteverde were also great). We had a memorable, luxurious experience at this hotel at the end of our trip. My highest recommendation for Arenas Del Mar!