Mia Mare
Google
This is my experience from last year: I have never ever returned a meal. Ever. But I simply had to here—it was inedible. So did a friend of mine who ordered the same meal. It was so incredibly salty I could feel my kidney shrivel.
The waiter didn’t understand English so it took some time to explain the issue to him. When he got it, he seemed surprised, but he simply took the dishes and never returned to apologize for the bad meal or offer us another one.
When the others in our group finished their edible but bland meals, we went to pay. Surprise: the staff had the audacity to charge us for the bad meals. My friend and I were actually leaving the restaurant hungry because the food was inedible, they didn’t apologize nor offer a replacement dish, and they even thought it was okay to ask for money for that.
When we tried to explain the situation to them, they became very hostile. Talking only Croatian, it took them 10 minutes to resolve the issue. When they handed us another bill, we were stunned to see that they removed the fish but not the side dishes (which we didn’t really touch either). At this point, the experience became simply unbelievable 😀
We didn’t want to waste more time with them so we paid for the bill and found another restaurant to quiet our stomachs’ rumbling.
Worst restaurant experience of my life.