ARIA Sky Suites

Love it! Beautiful large rooms with plenty of complimentary amenities. It was wonderful knowing that I could borrow a curling iron anytime since I forgot to pack one. The views are immaculate and details are well thought out in every corner of the room. Even the reception area had complimentary snacks and beverages (including wine and cheese). Very happy with my stay here and I recommend Sky Suites to anyone.

Suites are nice but expensive. Sky Suite pool is very restrictive on bringing in anything not bought from MGM restaurant. Made us eat our Taco Bell outside the door. Refused to get us a manager. Pool service food is lousy and very slow. Look elsewhere if you want quality hospitality in Vegas.

We recently stayed at Aria Sky Suites for the first time and overall had a good experience, though there were a few areas that could use improvement. The location is hard to beat—right on the Strip with easy access to other casinos and attractions. Check-in was smooth and efficient. The separate Sky Suites lobby is a great touch, avoiding the long lines you often see at the main Aria check-in area. Our suite was ready upon arrival, and it was spacious, beautifully decorated, and most importantly, very clean. We were originally booked for a Mountain View room but were pleasantly surprised with a complimentary upgrade to a Strip View—definitely appreciated. We did have a couple of minor issues. The mini bar hadn’t been restocked from the previous guest, not that we were tempted—$20 for a small bag of chips is a bit much. More concerning was that the bedroom AC wasn’t cooling properly. We mentioned it to the front desk the next morning, and by the time we returned, the room was cool and comfortable, so kudos to the team for addressing that quickly. One noticeable miss was the lack of turn-down service. At this price point and brand tier, it’s something you expect, and its absence was disappointing. Public restrooms throughout the casino were in rough shape—visibly worn and in need of a deep clean, despite staff presence. Pricing in the shops was also a bit of a shock. We nearly purchased a bag of imported chips for $18 and would have if the staff member hadn’t warned us. The Sky Suites lounge offers basic snacks and drinks, but nothing exceptional, and many drinks were room temperature—again, not what you’d expect for the price. In terms of value and service, other properties nearby seem to outshine the Sky Suites. Waldorf Astoria, while casino-free, offers better service and more reasonable pricing. The Cosmopolitan next door provides balcony rooms with Bellagio fountain views, and Wynn Tower Suites—though further away—remain a gold standard for luxury and service. In summary, Aria Sky Suites has a prime location and delivers on space and style, but falls short in a few key areas that make a big difference when you’re paying premium rates.

Staying at the sky suites is a private and luxury experience that I highly recommend experiencing. You get your own private part of the hotel with security which really makes security and safety way higher. The rooms are super pretty with some of the best views of the strip I’ve ever seen. The accommodations they make and the staff at the hotel and sky suites are above and beyond here.

This is my new home away from home. Even though this was our first stay at the Aria, it has been fabulous from the moment we checked in, to settling in our room, to having dinner at the fabulous Lemongrass. If you want to be treated like royalty, stay at Aria Sky Suites!

Sky suites are some Of the best upper mid range suites in Vegas. No buttler service but you have lots of space to relax in

We could not have been happier with the service we received from our room concierge, Toussaint Dupree, as well as the housekeeping staff, bell staff and drivers at the Aria. They not only made our stay comfortable but also accommodated every need we had while there. The people at the registration desk for Sky Suites were also top notch, I wish I could remember all their names, but Samantha and Melissa were excellent.

The SkySuite here is hands down one of my favorite overall Vegas room experience. The feeling when settling back is very comforting, hey, don’t get me wrong, it’s also wonderful at the Wynn too yet at the Wynn I’ll just get a standard room than a room like this here. Aria rules…

I love the ARIA Sky Suites. I am a MGM Rewards crazy person so am usually staying at one of their properties in an attempt to rack up points that never will amount to more than a free night or two. However in those attempts, ARIA's Sky Suites are absolutely my favorite of the properties I've tried thus far. I didn't think the Suites having their own separate check in desk was a big deal but two weeks ago when their computer system was down, it was so nice. We were able to easily check in quickly when the system was down and we had to manually check in rather than on the app. We were greeted with a drink and friendly smiles! Loved the staff at check in. Also love having our own elevators. Never had an issue with speed, cleanliness or being busy. The view from the room is always stellar. I feel like I'm a balla throwing the room view up on IG for all to see. Balla on a budget is what I am. :P But the room makes you FEEL fancy. Complimentary Items are numerous, so they say. I tried to order from the complimentary menu when we were there (TWO DIFFERENT TIMES)- mouthwash and a lint roller but it never came. Womp womp. They also say you can borrow things like a steamer, memory foam pillow, flat iron and even a yoga mat! But legit, I can't vouch for that part since my items never came. On two different trips. What's the point of that feature? lol They offer turndown service in the Sky Suites which is nice. Problem is the timing. They came to our room at 9pm one night to do it, like what...?! My friend and I were all ready snuggled up for bed lol Also both times we've been here, housekeeping knocks on our door well before check out time. Likeeeeee, we on vacay! Let us sleep in. The rooms get insanely hot, too. We had the A/C blasting and the room temp still couldn't be regulated well. It was rough in that desert sun. Overall, I'm such a fan of the Suites, they just need a little bit of the kinks worked out still. It's always considered an 'upgrade' to stay at the Suites. I think it's a good enough value to be worth the extra fee per night though.

Aria sky suites are my go to in Vegas. Their location within aria is optimal for ubering or taking the tram to other mgm properties. The furnishings are modern and timeless. The private entrance, excellent service, access to priority reservations make this a must for luxury travelers. Arlette at the front desk took excellent care of us and made sure our every need was satisfied. I much prefer aria sky suites to a suite at the Bellagio, which entitles you to far less benefits. The floor to ceiling windows are impressive and so are they two steam showers in every 2 bedroom sky suite. We didn't have time to use the jacuzzi style bath tub, but I recommend asking or requesting a strip as those are disproportionately aesthetic to the Mountain View and if you wake up early or are pulling an all nighter like many do in Vegas you're almost guaranteed a magnificent sunrise. These suites aren't just for entertaining, they are well thought out and provide everyday luxury and comfort for everyday stays.

The SkySuite here is hands down one of my favorite overall Vegas room experience. The feeling when settling back is very comforting, hey, don't get me wrong, it's also wonderful at the Wynn too yet at the Wynn I'll just get a standard room than a room like this here. Aria rules...

Aria sky suites is phenomenal! We have been here numerous times and we LOVE it. The hotel itself is very clean and has a sleek modern look. They are always fully staffed to attend to guests needs. The room feels luxurious and comes with a beautiful view of the morning sunrise. The mini bar down stairs is great when you come back from a long night and it's constantly stocked with drinks (wine/water bottles/sodas) and small finger foods/baked goods. It really does come in handy late at night or early mornings, haha! Employee's are enthusiastic and friendly. Hotel has the perfect ambience if you want to enjoy a luxury feel that is quiet and clean. Looking forward to coming back and having another relaxing vacation!

The very best of the MGM Vegas properties and that includes the newly acquired Cosmopolitan. What does $900/nt get you? In Hawaii, that's a standard 600sq ft ocean view room. In Vegas, it's a 2400 sq ft 2 bdrm / 2.5 bath penthouse suite. Aria Sky Suites is a AAA Five Diamond, Forbes Five Star property where service and exclusivity are paramount. Four types of rooms available, one bedroom sky suite, two bedroom sky suite, one bedroom penthouse sky suite, two bedroom penthouse sky suite all with Strip or Mountain view options and different bedding configurations that can be requested but not guaranteed. Regardless of the tier of room, the experience begins with a Sky Suites concierge reaching out to not only schedule your private limo transport to and from the airport but also offering to secure the best show tickets, restaurant reservations, book car services, and customized amenities for your stay. The magic they work is similar to a MGM casino host ie securing same day reservations for a top tier steakhouse at 7pm during a convention. As mentioned, privacy and exclusivity is paramount: - Private entrance for limo arrival and departure. - Private lobby. - Private lounge (Great automated machines for coffee/espresso service, stocked fridges with soft drinks, water, juices, light snacks throughout the day). - Private elevators. - Private pool. - Dedicated bell desk and concierge. The decor in the suites has been updated to match what is contemporary today. Finishes are excellent. Furnishings comfortable. Extremely comfortable bedding. Excellent integration of tech throughout. If only everything were voice controlled; one can wish. Master baths are the size of the bedroom. His and hers vanities, walk in closet, soaking tub, combo shower / steam shower, automated bidet water closet and a fully stocked amenities kit restocked daily with Lather toiletries. Daily housekeeping and nightly turndown service. Be sure to tip for both and be surprised at what gets left for you. Service throughout is outstanding with every employee you meet greeting you with a smile. Reservations are best made contacting Aria Sky Suites reservations directly by phone. Online reservations possible but trust, you'll save a ton of time by calling. Comfortable, not snooty. It remains my favorite hotel when on vacation in adult Disneyland. Highly recommended.

Color me unimpressed. After being spoiled by the tower at Wynn and encore. This feels pale despite the rooms have been recently renovated. They have scaled down a lot and I don't think the Covid is the reason to blame for. To me it feels like the this is just the aria hotel with suite and private entrance. Everything else is very much generic.

Totally awesome, from room decors, amenities to the breath-taking street views and excellent service. We love this place! Room service was great, food was delicious. Having a bowl of ramen noodles in fresh hot, good-quality broth at 1 a.m. was absolutely pampering. I felt spoiled by the heated toilet seat. LOL

Had another bad experience/customer service failure, this time with room service. The service at this resort has gone downhill since I first stayed here a few years ago. I will try a non-MGM property on my next trip.

I was really hesitant about our annual trip after seeing lots of negative reviews. I'm happy to say that we had a near perfect visit and found everything to be as good - if not better - than pre-covid days. Our suite was in perfect working condition, no cosmetic or other issues that required housekeeping or engineering to fix. The pool and staff were amazing and accommodating. Especially the food and beverage teams poolside were outstanding. Housekeeping did morning and evening service practically on a schedule with zero issues. The hallways and rooms were quiet and odor free (had read a lot of reviews about weed smells everywhere and we had none). The lounge was different, they weren't even allowed to offer a fruit basket with individual pieces of fruit. So the offerings each day were kind of repetitive and odd - especially the 'breakfast' items. Fuji waters are now replaced with small Aria-branded water bottles. So much plastic seems wasteful with tiny bottles. This was our only trip - in probably 5 Sky Suite visits - were we didn't receive a welcome amenity. We've usually received a box of chocolates, crate of candies, or bottle of champagne or wine. We had a great visit and cannot wait to go back.

Zero attention to detail, when you arrive in a room and the main controller for lights, drapes, etc. is literally smashed you call the front desk and rightfully expect a quick response. You expect a quick response, well because this is supposedly the high end portion of Aria, but you'd be wrong. Thirty minutes on hold, finally walk down to the desk and am told "oh that's the other side responsible for answering phones". They don't actually care, the discrepancies are obvious but they sell the room anyway. Quick update, got a call that literally said "we got a call about a tablet" no intro no nothing, not even a good evening, literally picked up the phone to hear "...got a call about a tablet". That's just top notch, hey you around heard your stuff is broken.

Loved every second of our stay at the Aria Sky Suites! Prime location and views, spectacular service, top notch amenities, and amazing food! There is absolutely no room for any complaints. Our suite came with direct limousine service to and from the airport. Once we were dropped off, we had access to the private lounge where we helped ourselves to complimentary beverages and light snacks, which we utilized everyday during our stay. Our two bedroom suite was very luxurious, clean, and oh-so comfortable. My favorite part was the shower that came equipped with a built in steam room that I never knew I needed. Room service was delicious and bougie. There are plenty of restaurants that you can order from or dine at comfortably and conveniently. I can rave on and on about Aria Sky Suites or you can book yourself a room and try it out for yourself. I know I can't ever stay anywhere else on the strip anymore. Aria has for sure spoiled me!

Aria Sky Suites, how do I love thee? Let me count the ways ... For starters, you picked up me and the Mr from the airport in a limo, to be dropped of at our private check in area. While I was initially annoyed because my 1 bedroom penthouse with Strip view was not ready until 2:56 pm (check in is at 3 pm), the room and the service we received soon trumped my grumpiness. As a peace offering, the front desk sent us champagne and chocolate covered strawberries to our room. Apology accepted! There are snacks and drinks down in the lobby area, including Fiji Water, which was a nice perk. They also offer nightly wine and cheese starting at 4 pm. Score!! We arrived to our room, with the most beautiful views of the Strip. In room coffee maker with 2 cups of coffee and water for the Keurig were provided each day. Want to look at the nutritional info of the mini bar snacks? No problem, Aria gets it! Take a gander in under 60 seconds, otherwise they assume you want it and will charge you (unlike other hotels that charge you if you so much as breathe on it) The steam shower in my bathroom helped my Houstonian nose recover from the dry, desert air. This is something I used each day and this is the only hotel I have stayed at in Vegas that offered this (I'm not saying others don't, just saying I have not encountered this at Four Seasons, Cosmo, Mandalay, MGM or Venetian). With the Sky Suites, you get tram service included, as well as other incentives on food and beverage, and private pool area. We will definitely be back here to carry on our love affair with this place!

Aria Sky Suites are hands down the cream of the crop. I've seen some reviews about housekeeping. We had no trouble and you probably didn't leave them a tip. But our penthouse was amazing. We had turnbuckle service every night with the chocolates and complimentary house shoes a new pair EVERY NIGHT. I can't say enough shout this place. It is beautiful on the inside as well as the outside. And being there 3 days I still didn't explore the upstairs...therefore that means another trip is in stow. But if you book, please book a sky suite with the city strip view..AMAZING!!

This was our third stay at Aria, the second time in the SkySuites, we had the corner suite once. I love this hotel. I think the main lobby and casino is the most beautiful of any on The Strip. The only down factor is the smokiness but I guess that's part of it, although Park MGM is smoke-free, perhaps one day Aria can do the same? But for the SkySuites, everything was great. From our driver Anne who picked us up from the airport in the limo to Ricky who drove us back at the end. Service is overall great, our porter, the desk staff, lounge staff and OMG whoever cleaned our room! I love the sky suites, we had a one-bedroom strip view and it was spotless, clean, and bright everyday. With amazing turn down service. I felt like I was on a cruise. The lounge is nice too, although I didn't take much advantage of it other than coffee and water. And I can't forget about the elevators! Skysuites had the fastest elevators and lowest wait times I've experienced anywhere. Even on the 50th floor maybe once I waited a minute. NYC hotels and high rises should take some tips, you often have to wait 15 min or more for an elevator there. The rest of the hotel is great too as i mentioned. Really beautiful, yes more so than the Bellagio. Sleek and modern, the guests at night going to the the Alibi cocktail lounge turned club at night and other bars seem to like to match the style as well. Spa is amazing. I love the promenade level and all the good restaurants. Jean-George's was where I had the best steak of my life (The A5 Wagyu) and Egghead had the best breakfast sandwich i've ever had. The place is an easy walk to parkmgm inside and NY NY, and connected to bellagio with the tram. The Crystal Shops honestly has the highest concentration of high-end shops i've ever seen. This includes NYC 5th ave, and others. Sadly blackjack mainly pays 6:5, but I didn't gamble much this trip.

The room itself is amazing. We stayed in a two bedroom suite. It has every amenity for your stay. That said, check in could be improved. Don't expect to check in at the scheduled time let alone early. They'll tell you your room needs more time to get ready and that it'll take 15 minutes when in fact it may take hours. They'll promise a credit for the inconvenience only to not have it added to the folio. You'll have to bring it up again at check out. A 5 star room without the 5 star service. Stay at the Wynn instead as the service will be vastly superior.

My husband and I stayed 3 nights at the Aria Sky Suites last week. It was divine! We had originally comped the nights using our M-Life players benefits, but when we checked in, we inquired about an upgrade. The lovely gal at the front desk said she could upgrade us for a fee, which we decided - why not! It's our anniversary! We were situated in room 56029, which had a nice view over the T-Mobil Arena and Allegiant Stadium. The room was massive- and spotless. There was a second bathroom off the foyer, a dining area and large living room with thoughtful decor throughout. The master bedroom was spacious and comfortable. The master bathroom had 2 sliding doors on either side of a huge soaking tub. Very nice lighting throughout, and complimentary plush robes and slippers for him and her. The awesome surprise - a heated toilet seat and bidet! There was a fridge in the dining area which was separate from the hotel mini bar; very convenient for waters, sodas and leftovers from dinner. This was a nice touch, as one normally has to request a fridge for a fee. The lounge downstairs always had fresh bites, and cold sodas, water, juice and fancy espresso coffee drinks. In the morning there were breakfast bites, a nice cheese and nut option in the afternoon, and a little sweet in the evening. Nice! There was a separate entrance for these rooms, always with a security person near the door to check room keys. We felt very safe and fancy! The Aria Casino was a lot of fun - we didn't win every day, but we had a blast playing slots in the main casino and at the various bars around the property. We had dinner at Julian Serrano's Tapas Bar - OMG! So good!! We sat at the bar and had the server make suggestions on some specialties. We tried the 'canned' fish (yellowtail), Tuna Cones, Meat & Cheese and Gambas. Every dish was perfect for 2 to share and soooo delicious! Lunch at Salt and Ivy was also quite lovely, and we had attentive service from Jeffrey. The Caesar Salad was perfection! We also had lunch at Javier's Mexican - we sat at the bar and had crab and scallop enchiladas, as well as a steak quesadilla. The only bummer here was the amount of salt around the rim of the margarita glass - much of it got into the drink, and it was nearly inedible. Service was good and quick, however. We've stayed at the main rooms in Aria in the past, but this adventure in the Sky Suites has set the bar for our next visit for sure! For the price, it is definitely worth having a beautiful place to enjoy outside the hustle and bustle of Vegas. Hubby and I have traveled extensively around the world, and many times to Las Vegas. Due to Covid, we haven't traveled since 2019; this trip to the Sky Suites brought us right back to some of the luxurious travels we've had in the past. We'll be back!

This was my first time staying at Aria, so I decided to splurge a little for a Sky Suite....I'm glad i did. For those that don't know, Aria Sky Suite guests have a private check in and might i add there are only 46 hotels in the WORLD to hold both the AAA Five Diamond and Forbes Five Star Awards. The check in area also has an entrance to this huge private lounge exclusive to Sky Suite guests where they provide unlimited juices, snacks, soda and Fiji waters to guests. They also have a nightly cheese & wine reception- classy. I booked the Penthouse- The Suite itself was stunning as the decor and layout was completely different than you'd expect to find in most hotels. Everything is controlled by a tablet, but when you enter the room the lights turn on, the TV turns on and the curtains open. If you set the tablet to the "Romance" setting, all TVs in the suite will play jazz and the lights will dim. The bathroom had an automatic toilet with built in bidet and tush dryer. In this majestic bathroom you will also find a big soaking tub with jets with a panoramic view of the city.....the shower has a steam room setting. You'll just have to look at my pictures to get the full experience. Spa: Their Spa is very nice, it includes an out door co-ed large therapy pool (hot tub temperature), Eucalyptus steam room,hot tubs and more. There is dark chocolate and other higher end offerings for guests of the spa. There are so many components of Aria to experience that i would break the internet listing them all- It's an amazing property and I can't wait to go back!

My family and I had a reservation since April and they informed us that they are going to revise our reservation. Waiting for a call from management and may change this review**** but as of now this was our last email requesting resolution. Sky Lofts Management, I received a call yesterday informing us that some (not all) of the sky suites were not going to be available and therefore our reservation has been "revised." This is not acceptable. Apparently the manager Eric is going to call me today in order to resolve this situation; however, I want to point out a few things in order to save time and allow a reasonable resolution before he calls: - We made this reservation in April in anticipation of an impacted weekend due to athletic events and conferences. We are unable to find other rooms similarly situated at this time. - We have specifically informed the staff multiple times during the initial reservation process and during dining reservations at outdoor venues that the entire premise for us staying in the sky suites (which staff represented was clearly less traveled and impacted than other areas of the property) is because we have two children that are unvaccinated; one of which has historic respiratory issues from birth. - Our children will be spending most of their time in the room and I will also be conducting some meetings with employees in the room. - A tower room, regardless of being compensated is not acceptable. - We are willing to pay the same rate (at the Arias coordination with parent company MGM) and resort fee at another MGM property with a similarly private area like an MGM sky loft or suite of similar square footage in the Four Seasons. I trust that you will take our children's safety as our primary concern and ensure that we enjoy our long anticipated stay in the Sky Lofts this weekend arriving on 11/14. Best, Jessie

BEST hotel suite I have ever stayed at. Just the space, luxury, technology. We booked a suite at the hard rock hotel and the first night was so disappointing that we booked a suite at the Aria for the rest of the stay. Aria sky suites have a separate check in and have guest entrance control security. There's a club lounge. Several elevators depending on your suite location. Bathroom has everything from bathtub in the middle of the space to views over the desert. The rooms are enormous with all top notch technology. Aria is my favorite hotel I ever stayed at, not only in Las Vegas but overall!

The sky suites at the Aria are fantastic! Much larger then rooms at the Aria, they are beautiful with tub/ shower combos, built in drawer closet features and ample beautiful space. While I wouldn't be willing to pay more then double for these rooms they are worth a splurge. They also have a great pool that's suites only. Maybe my favorite feature. In the past we've had roving massage therapists, water bottles given upon entry, and roving appetizers. It's really kicks up the experience. Highly recommend it.

Top notch... all the way. Fantastic property, clean, beautifully appointed suites, outstanding service. Outstanding. On point every time. Room service was quick, special requests were executed immediately, pool service great the day we had our cabana, short staffed the day we didn't, but server was very polite and did her best. My only complaint was that the spa could have been tidier and cleaner, but they rectified this with a credit which was very nice and appreciated. Front staff, wait staff, concierge, lounge butlers work hard to please. Such a great change after 20 years at Bellagio. And the ride to the airport at the end in a Rolls was the icing on the cake. Well done ARIA!

From the moment I was picked up at the airport by the Limo driver, until we were dropped off by an even bigger limo (with a cooler driver) , the Aria Sky suites exceeded expectations. My husband surprised me for my birthday with a trip to Vegas, and arrived the night earlier. Upon arrival I was whisked into the private check in area where the service was top notch. This area also is where the private Lounge is located, complete with cozy blue velvet sofas and snacks. During the evening they host a cocktail reception for Sky Suite guests. When I walked down the hallway to my room, I certainly felt it was very much looking like the Vdara where I had stayed a few months earlier. When I entered the suite I was met with a bottle of champagne and chocolate covered strawberries, and a note from my husband. I looked around and was suitably impressed. The suite was large and airy. It had floor to ceiling windows, a half bathroom, dining table, sofa, desk and iPad remotes to control everything. The music Chanel's offered a really good selection of Chanel's and I found a metal one that stayed on the majority of my trip. The bedroom was Separated by a doorway. The king size bed was the most comfy bed ever ! The highlight was the stand alone whirlpool tub with champagne steam bubbles that caresses your entire body. It was big enough for 2 which made it lots of fun ( being a newly wed ). That was in December. We came back for my husbands birthday end of February. Sadly, the service the second time around left much to be desired, but our suite this time was in one of the Penthouses and it was even more amazing! Everything was big, bright, clean and I LOVED it ! The bathroom was so big with floor to ceiling windows on 2 sides. The jacuzzi bathtub was once again so full of bubbles I couldn't even see my husband ! We had a blast ! The suite itself was so big I wrapped up all his birthday gifts and hid them all over for a fun scavenger hunt. I also filled it with balloons. It was a birthday to remember! The bed had a huge cool white leather headboard and again was the best mattress I have ever slept on ( when we did actually sleep! ) The iPad remotes took care of all the room controls, music, TV, and you can order everything from them, from room service to booking your spa treatments. The Sky suites also gives you access to the Sky pool as well as the other Aria pool. We had fun as we were the only people at the Sky pool, I think there was a 3 to 1 ratio on staff vs guests. Staff was friendly at the pool area. They provide huge towels and have water, sunscreen and after sun lotion all available. The casino is nice and upscale. Not overly smoke filled. The cocktail waitress we had on our last day was very cool. She brought me the most amazing frozen mojitos ever ! And kept them coming without me having to ask. Not sure how much it costs here as it was courtesy of Mlife platinum, but If you get a chance, totally stay at the Sky Suites ! You won't be disappointed!

Rooms are great, very spacious compared to the non Sky Suite rooms. If you're going to stay at Aria, this tower is really the only way to go. Take advantage of the much larger bathrooms, bedrooms, living room, wet bar area and heightened level of service; the views aren't too shabby either! The best part of Sky Suites though is the spacious lounge, with tons of complimentary beverages, snacks and wine in the afternoon.

It's about 3 football fields through a smoke filled casino and parking to reach check in. I used to come here because it was smoke free but now it's terribly smoky and the length of the walk is absolutely absurd. Hotel displays contempt for the convenience of guests. Anyone with heavy bags or older than 50 should avoid this place like the plague

Expensive, but not luxurious. Probably the worst value on the strip. Decent rooms, but nothing special. Poorly maintained, terrible service. Rooms are okay but not great and have limited views. However, maintenance and housekeeping are lacking and this is not a high end property. You don't get what you pay for, and we will be staying somewhere else next time. I'd say this is then worst choice in Vegas. You will be disappointed.o

Every time I'm in Vegas Aria SkySuites is the way to go! Stayed at multiple hotels in Vegas and i don't think any place can compare. MGM SkyLofts is great but already aging (tech and design) Aria however has the best of everything. Their service is top notch, secured and rooms have the best bed, pillows and amenities.

Love Aria Sky Suites! Always great service here and the lounge pretty much has all the amenities you need including wine! Hello! Classy, Elegant with a good crowd of people in the casino. Steps away from Cosmopolitan and Crystal's Shopping with all your made in Italy brands The hubby and I will continue to come here because of the stellar customer service.

If everything in the room had been working properly when we arrived, this would be a 5-star rating for sure. The only reason I think Aria Sky Suites deserves a 4-star rating is because we arrived to our quite pricey 2-bedroom penthouse suite to find that 2 of the 4 TVs in the room did not work, 1 of the 2 jacuzzi tubs did not work, the doorbell to our room did not work, and a couple of lamps did not work or had burned bulbs. Normally those kinds of problems would lead me to give a 1- or 2-star rating at best. But there were several other aspects of our stay that deserved 5 stars, so I evened it out to be a 4-star overall rating. With that said, the fact that no one at the hotel offered *any* sort of remedy for these problems is a concern. There was no offer by the front desk or a manager of even a free buffet or something simple for our troubles. I was actually surprised at that, given the level of all the problems we encountered. On our first day there, the maintenance staff was able to fix the 2 TVs. On the morning of our second day, the maintenance staff was able to fix the jacuzzi tub in one of the two bedrooms. The doorbell to the room was never fixed. The biggest problem was the jacuzzi tub that didn't work on that first day. When guests pay many hundreds of dollars for one of the most expensive suites in a 5-star resort, they expect things to be in working order when they arrive. The room was beautiful and featured several live plants, which was nice. The color palette was warm, and the environment modern. Furniture was upscale, comfortable, and not marked up with damage and nicks like you find in many (if not most) hotels. The housekeeping staff was great... friendly, professional, and top notch. Due to the fact we had no doorbell working and couldn't put our "privacy" button on or hang a "do not disturb" sign, it seemed like they must've come in and out of the room almost every time we left. The garbage cans were always empty in the room, a little package of 5 chocolates would show up un-announced, and the room would be refreshed more than once during the day. The staff overall was very friendly, and you simply can't beat the privacy that comes from a separate entrance to the Sky Suites, away from the hustle and bustle of the casino. The woman who greeted us at the private check-in was incredibly friendly and professional, and the entire check-in process took only about 3 to 5 minutes. It was a breeze. Only one time during our stay did we have other people in our elevator with us, and we never had to wait for elevators. For regular Vegas travelers, you know how rare that is. The Sky Suites Lounge - a private area with complimentary snacks and drinks - was a real treat. (And I say that as someone who almost always finds these types of things annoying.) Around-the-clock free coffee, wine, soft drinks, tea, juices and snacks are yours... in a really nice, comfortable setting that is inviting to all. They had croissants, apple turnovers, different breads and cheeses and crackers, and all sorts of food items at various times of the day. This is a much nicer perk than I thought it would be, and the staff was constantly hard at work, refreshing everything. I was really impressed. Overall, it was a quite good stay. It would've been outstanding though, if they'd had everything in working order in the room when we arrived. At such a $$$$ room rate, this is a pretty big faux paus that Aria will want to fix.

Wow ! Do you want a great Vegas experience? You're sure to find it at the Aria ... the lounge is a nice quiet place to relax and well stocked with healthy snacks and an array of beverages... the living walls make for a very spa like , soothing experience z and the concierge service second to none. The rooms are equally well appointed - spacious with lots of big windows and natural light... modern furnishings and pristine cleanliness !! It's a definite treat and perfect way to "do Vegas "

For my 700th Yelp review. a) It had to be a 5-star rating, and b) it had to be something lucky, like something Vegas...here we go. Aria is nice. Aria Tower Suites are nicer. Aria SkySuites....well damn. Isn't this the way life was supposed to be lived? Limo rides to and from airport. Check. Separate check-in and concierge. Check. Massive suites. Check. Master bath bigger than my first apartment. Check. Toilet seat warmer and naughty bits cleaner. Yup, check. Okay, this list could go on forever. But our 2-room and living room suite was a ton of space for just two people. We had 3 flat screen huge TVs, 2 and 1/2 bathrooms, a Jacuzzi, and yes a heated toilet. I mean I have stayed in some nice rooms in Vegas, but this one...this one was the bees t*ts. Best part is we went during the calm prior to Xmas and the SkySuite upgrades were super cheap. I thought the Tower Suite reservation would be nice, but getting the keys to a whole other side of the resort (with a private pool area too), and all the additional amenities and square footage was amazing. Limos were available pretty much at our needs to. Private check-in. Private entrance. Had zero issues w/ the restaurants we wanted (even off-property). And just the nicest staff folks. We had one minor issue with a lamp that wouldn't turn on manually or through the room integrated iPad (yes I said room integrated iPad for all lights, curtains, tub, TVs, etc...basically if it was electronic, the iPad controlled it. I could have probably washed my butt with the iPad controller...miss out on that, damn). Any way...one broken light. They brought not a new bulb...a new lamp...in under 5 minutes. Wow. So to say we had a comfortable, quiet, restful, amazing 3-nights stay is an understatement. SkySuite life is the only way to do Vegas.

Much better stay than the previous one. The regular Sky Suites are much cleaner and in better condition than the penthouse suites. Service was much better this time and the staff seemed more prepared for the uptick in travel. The lounge leaves much to be desired still, no Fiji water anymore which you can get on the casino floor and poker room. The food is not a big spread and the items are individually packaged with a ton of plastic waste - understanding the sanitary issues it makes sense but still wasteful and very little variety.

OK, strap in for a long one here. Before I get into this review and the story that precipitated it, I want to set a few things up. My wife and I have stayed at Sky Suites nearly a dozen times over the years; we go out there 2-3 times a year and Sky Suites is usually the destination (we stayed at Bellagio this past July only because, when we originally booked, Aria was still closed due to COVID). We've typically reviewed in the 8-10/10 range, but over the last few stays, it's been declining. We love the overall Aria/CityCenter environment, the location, etc. Conceptually, Sky Suites should be a slam dunk every time. In concept, they pull out all the stops. In execution, they have routinely demonstrated ineptitude when it comes to preventing and mitigating issues--most likely, this is due to the staff lacking the empowerment to deal with issues among luxury clientele. I understand limitations or refusals to bend in freebie rooms. But, when dropping four figures a night, the staff should pretty much be able to do whatever they need to in order to rectify a situation. My wife and I woke up one morning around 6:30 a.m. to the sound of water dripping in the bathroom. As it happened, our upstairs neighbor had overflowed their tub. I immediately called down to report the issue. The ceiling was damaged, the recessed light was falling in, and water was flowing. Obviously, this wasn't Sky Suites' fault. We weren't even mad about it; we thought it was funny ("Some guys can't handle Vegas!"). We agreed that we'd stay out of the room for the duration of the day so maintenance could fix everything and be done with it. No harm, no foul. (I think, at this point, a little token room credit of like $100 or whatever for the inconvenience would be the obvious play, but apparently I'm wrong. Apparently, I'm still having a full-fare "luxury experience" at this point.) My wife returned at 10:30 p.m. Nothing had been addressed. Water was still dripping into the room and it was spreading. She slipped and almost injured herself. She went to the front desk. For her inconvenience, she was offered a $250 credit and the opportunity to move rooms. I was at NYNY playing when she called me. I gave up my Friday night to deal with everything. I know 2-BR penthouses are limited in quantity, so it's hard to move someone in our position. The manager on duty at the time wasn't on in the morning and so he inherited the mess. But unaddressed and untenable it was, and now, rather than us dealing with everything during the day, we were going to have to move rooms in the middle of the night. I had to call my friend back from playing to pack up his things (he was staying in the second bedroom). We were dropped nine floors. I suggested an upgrade to a villa; seemed like fair recompense and, at that point, I'd have let everything go. Apparently, Eric didn't have the authority to make that happen. Penthouse #2? Well, it had a leaky showerhead that had to be repaired (so maintenance was in that room from 11:30 to 12:30). We found a used container for illegal drugs. There was water damage on the second bedroom wall. Several lights were out and other items weren't functioning properly. There were screw holes in the front door of the suite. In the end, I spent nearly eight hours of my trip dealing with the issues. We received no offer to upgrade, a mere $250 credit, just one night off, and "a free upgrade on the next trip" (which isn't gonna happen, BTW). What they should have done is, without any haggling needed on my end, is comp the trip. It was that bad and that bungled. "Trey, this situation has been totally botched and it's completely unacceptable. Here's another room that's not quite as good (because we don't have any identical ones). You're not having a true 'luxury experience' and you've been a loyal guest for years. To make up for it, enjoy the rest of your trip on us and we can't wait to see you next time." But, no. I still very much had a nice hit on the card when I got home. I have half a mind to dispute the charge. Had they done that or sent us upstairs to a villa, we 1,000% would go back. But they didn't do either. We've officially given up on Sky Suites. It's been deteriorating for years and we've indicated that in the surveys. Simple maintenance items haven't been regularly addressed. Staff can't (or won't) do what is needed to make a bad situation right. I'm not going to pay thousands for a "luxury experience" (their terminology) that's anything but. It's a five-star resort. It behaves like a two; the staff is undisciplined, incapable, and there's zero attention to detail.

So much to say about this place...only good things! First time staying here for my special occasion, and it won't be the last. It's like Zoolander meets Channel!!! As upscale as it gets here. It seems far away from the crowds, noise and fuss...you really get to enjoy the time slow down at Aria Sky Suites. Living room space at our suite was ample enough to host nice private party and elegant enough to indulge yourself with some selfies m. From the check in to check out, you will get the most smooth service at Aria Sky Suites Staff...they were all professional and engaging. You could prearrange pick up from and to airport for free of charge...ASS will pick you up in style. You are expected to spend more in here but you will be glad you did!!! You can enjoy exquisite cuisine here or walk to the Cosmopolitan through the Crystal Shop to dine at é by Jose Andrés! So if you want to spurge in Vegas, do make a point here to stay at Aria Sky Suits! -2018 review #12-

The Best Experience when you want to be pampered..From Aria Reservation Lupe to Limousine Driver James to Ashley the Front Desk to all the sky pool people .. Technically.. I was treated like a king... I Normally do online Reservation at Hotels. Since I was thinking of changing my Reservation from a one bedroom to inquire about the 2 bedroom Suite. She did a smooth Transition asking me if i need higher floors, room next to the Elevator etc..To Lupe a Job Well done... James and David (Limo Driver) From the Airport. Ashley The Check in Agent at the Aria Sky Suites made it a point to inform us with all the amenities what Sky Suites has to offer...I mean Really Good Offer to pampering our needs The Sky Pool ..Separate Exclusive pool from the main pool. Here You'll Experience what pampering means....Sun Tan Lotion ? They'll even ask you what SPF number you need !!! Mineral Spray Water? Yup they have it too....Hmmmm.....I forgot my cell phone wire since my iPhones battery about to be drained since I'm capturing everything? No worries...the attendant would be very happy to give you one too !!! every 90 mins they walk past you to make sure your ok....Need Water?...anything you guys need? this is pampering 4-10 Lounge at the lobby at the sky Suites..Is the perfect place to unwind your pool or gambling before you get ready to Party for the night...They have Coffee, Pastries, Grapes and cheese and of course the wine to pair it.... The 2 bedroom Suite is a choice I made worthy of my experience and thanks to Lupe for that. The Pampering I had at the Sky Suites Made me feel in fantasy land wherein everything is being brought to me... Ill Be Back Soon... Oh Oh Oh..But wait....Did I say having a MLIFE Credit cards starts from Peal? It got its Perks too !!!!

Gorgeous check in area, nicely decorated with complimentary hot/cold beverages & hors d'oeuvre! Gave my daughter a super cute gift upon check in! Sweetest knowledgeable staff! Love this hotel!

After our first night staying at Aria Sky Suites, unfortunately I am less than impressed. So we'll start at a 2.5 star review. I picked this hotel to celebrate my 10 year work anniversary and our 9 year anniversary as well as a mini family vacation with my in-laws. We booked a 2 bedroom suite for our 4 night stay to relax and be together as a family. We choose it for the privacy, the room size, the pool, casino, and lounge. After we checked in we went to our room on the 56th floor. For a non-smoking floor we were greeted with the smell of weed. Sigh. We are traveling with a toddler and didn't appreciate that being our welcome. The room itself was nice and clean. But there is an intermittent knocking that can be heard in both rooms and the bedroom. It would startle us when we're just lounging, taking a nap, or trying to sleep. It was random and closer to the windows, possibly the AC. Another issue was the Toto washlet in one of the bedrooms was not connecting to the remote. We rebooted it, but didn't work. Also FYI the cords for the media console doesn't come with connectors (there's one available for purchase). Luckily my tech husband knows how to fix things and brought his own cords, then dug behind the drawers for the connector that was disconnected from the TV and reconnected it. Not really something he was looking to do on vacation. I brought these issues to the attention of the front desk the next morning. Janet that checked us yesterday, helped me again this morning. She was very understanding and sympathetic. She was able to offer us a food and beverage credit. Unfortunately that doesn't work for our family as we don't drink, have our own family friendly food/snacks, and tend to eat off strip. The manager Paula called and was able to apply the credit instead to our room which is more beneficial for our family. We haven't been here one full day, and these issues have been a little disappointing. So hopefully the rest of our stay will be the 5 stars it's claimed to be.

I wish I could give this place a zero star. We booked a 2 bedroom sky suite with two queens and one king. We called twice to confirm. Upon arrival, two rooms with kings, we have a total of 6 people, instead of what we were promised. We requested a change and were told that they couldn't accommodate. We settled for rollaway beds. This request was completed at 8pm during check-in. It's now past 2am and still no rollaway. The cost of the room doesn't match the HORRIBLE service we are receiving. I would never recommend this hotel and I would never come here again. Their customer service is terrible. They made it seem like it was our fault and that they were doing us a favor by giving us rollaway beds. Never again! Beware! So upsetting

The property is beautiful. The staff is very nice. We stayed in the 2-bedroom penthouse suite. Phenomenal views and accommodations. FYI: Fiji waters in the room are $24.75 each. It would have been a better experience if it didn't constantly smell like weed. We stayed on the 27th floor. The hallways, elevators, and outside walkways always smelled like weed. Our children came with us, and it was disappointing to experience that smell/exposure constantly. Although the hotel makes you understand that the rooms are non-smoking, the do nothing to keep people from doing it.

Recently made the switch from 2 bedroom penthouse suite to 2 bedroom sky suite at Aria and couldn't be happier. Private check in with lots of snacks (and hall know I'm down for the snacks). The snacks change depending on the time of day so we constantly took a peek to see what was being offered. This was especially nice in the morning when they had danishes, croissants, and muffins. Our host had the room all set up the way we like it with a ton of host gifts- nice touch! All of our reservations were made ahead of time at restaurants, spa, salon, and transportation by our host and the private concierge so our entire trip went smoothly. We spent a day at the private sky suites pool and got offered complimentary hot chocolate and s'mores and champagne. Never saw another soul on our floor or at our elevators which if you know the other resorts, elevators can be a pain. Never smelled weed or heard any neighbors banging and moaning either so obviously the sky suites aren't alluring the party crowd. Newly renovated rooms, mattresses and pillows are perfect for me, and rather than a separate bidet, it is an all-in-one washlet with the remote mounted on the wall. Both rooms are exactly the same so you get 2 kings, Two steam showers, 2 washlets, 2 bathtubs, large living space, large dining room, bar, and a half bath. Ohhhhh- and multiple thermostats that actually heat and cool!!!! The private elevators bring you out right at Blossom and Lemongrass so it's just a short walk to the high limit rooms. Definitely glad we made the move.

From check-in to i dont want to cgeck out. Was an experience. The room. The view. The room service. Its Vegas so im guessing all rooms look somewhat similar.. The room was great

Sky suites is actually a small hotel inside Aria hotel, the entrance is different, there is no casino and smoke in this entire area. We flew in this time so they arranged complimentary limo services for us, it was sufficient and professional. Second time staying at Aria sky suites, penthouse was AMAZING, panoramic views, spacious living, dining and bedroom, bathroom with beautiful views too. The shower is also a steam room, if you don't want to go to the spa, this steam room will do too. Had late night room service, food was so yummy, the chicken noodle soup was particularly good, especially after binge drinking for an entire night! I really liked the sky suites lounge, they have finger food, wines and beverages all day everyday, very convenient for sky suites guests. There is a sky pool now, it is definitely more private and quiet, much better than regular pools. Again the location of the sky suites is the best, three fine dining restaurants right next to the second floor entrance. Other two Asian restaurants are close to first floor entrance. Pool, spa, salon and gym are on the sky suites side too. So I didn't have to walk much during the entire stay, my feet were very happy! Service was the best among the best of course, concierge was always patient and helpful. I guess this is how we Vegas, and it's so much fun yet still so comfortable and relaxing!

Expect royal treatment from Aria Sky suites. Enjoyed The limo pick up and drop off, private entrance, lounge area along with snacks and beverages, relaxing spa, friendly customer service, spacious living room, dining room, bedroom, bathrooms (shower is also a steam room and the toilet seat is heated with a washlet installed) and easy to work iPads to control everything inside the suite. Beautiful views of the strip. First class experience.

Modern meets luxe. The aria sky suites are gorgeous. You have your own entrance, elevators, and check in area. Limo service is also available. The suites have comfy beds, built in mood lighting and music, steam in the showers, heated toto toilets, your own living and dining room, wonderful room service, a bar...you could pretty much live here :). Loved everything and every minute of my stay. The hotel is also fantastic and make sure to try the little cafe with coffee and sweets that is downstairs. The location is fantastic too-center strip and easy access to everything. Love love love the Aria!

Kyle Patterson, "sky suites supervisor"at Aria casino is a the most horrible awful person that thinks it funny to mess with a my baby and handicapped father! Thought it was necessary to raid our room! At midnight!!! For a declined credit card charge that happened over 24 hours ago! He didn't even try to call me all day! For me to fix it! Give me a chance to call credit card company.. or just give him a other credit card! Instead , he raids our room at midnight!!! With a sleeping baby. And my handicapped father! And he was smiling the whole time! Like we were criminals! Keep in mind we have been "High Roller Vip guests" here for many many many years . So uncalled for. We were treated like criminals for a declined credit card charge that never was made aware to us!

Granted I was a guest and not paying, so this review is for someone who got to experience the Aria Sky Suites without seeing the price tag. Three of us had a two bedroom suite, which had a bar/kitchen area, THREE bathrooms, and a dining room and living room. The beds were incredibly comfortable and the master suite bathrooms were bigger than my Brooklyn apartment. The shower had a freaking steam room feature, there were walk in closets, and the toilet had a rear and front bidet and GD heated seats. There's a huge tub to soak, but the jets didn't work. Didn't matter, it was relaxing and I honestly didn't leave the room besides at night because it was that sweet. The VIP section is a little meh, wine in the afternoon and cheese and croissants and stuff in the early part of the day, but you can hoarde free water and soda to avoid the astronomical fees in the room.

We booked our stay at the Aria to celebrate a joint bachelor/bachelorette party. We booked a 2 bedroom penthouse suite for us 2 couples. If you book with sky suites they will send a car to pick you up at the airport- that went flawlessly- our driver was their waiting as soon as our flight landed and was friendly and drove safely. Check-in is when all the problems started. The Aria sky suites is a different tower than the normal hotel guests. Walking into the lobby there were numerous couch and chairs and the lobby was filled with people waiting. We soon learned that the sky suites rooms were not ready for all of these people to check-in. It was a cluster f*** and numerous people were unhappily complaining. We arrived at the hotel around 4:30pm (check-in time is at 3pm), and they did not have any available rooms ready. We were told there were multiple dirty rooms and they did not have adequate cleaning staff. They informed us that the next available room is a smoking room but we told them we had previously booked a non-smoking room. After numerous discussions and complaints they eventually let us wait in a regular sky suites room until our 2 bedroom suite was ready. At 6pm they informed us our room was ready and led us into a smoking room which we immediately told them we could not stay in (it reeked horribly of smoke). All 4 of us are in the medical field- 3 of whom are cancer doctors! So again, they told us we needed to wait for another room because they did not have cleaning staff to clean the dirty suites (why would a suite be dirty at 6pm if check out was at 11am???!) Our non-smoking 2 bedroom suite was ready by around 9pm. We basically waited over 4 hours for our room to be ready. They did comp half of that day's stay and our dinner for this setback but it was still stressful and ruined most of that day's plans for us. Once we got into our room, everything was clean and we enjoyed the space. The beds are comfortable and the common area was spacious. Each night we would turn on our privacy light by the door but the housekeeping staff STILL rang the doorbell every morning regardless of this fact. Very ironic that they couldn't find someone to clean our room for 4 hours the day of check-in yet every morning at 11am the housekeeping staff rang our doorbell even though our privacy light was on. They did do a great job of cleaning every day and also with turn down service. The only gripe I have is that the 2nd bedroom was not stocked with lotion the first 2 days of our stay, neither did it a have a hair dryer. Since we had a concierge for our sky suite we booked spa services via our concierge. Our personal concierge told us if we received facials from the spa we could not use the spa facilities- 3 out of 4 of the women still booked a facial regardless. When we arrived to the spa we found out that we actually CAN use the facilities if you book a facial. We specifically did not come early to enjoy the facilities because we didn't think we were allowed to. Had we known, we would have come 2 hours earlier as we did not have any plans and also wanted to use the steam room which is not recommended AFTER receiving a facial. Luckily the spa manager was sympathetic to us and gave our party free spa facility access for the following day. Viewing our bill on the TV before checkout we noticed there were miscellaneous charges from the room titled "Aria refresh". Apparently they charged us for a bottle of Johnny Walker, a Rice Krispies treat, and a travel charger none of which we used and all were still present in our room. After an angry 20 minute discussion with someone they sent to our room to investigate, the charges were taken off. When we went down to checkout in the lobby, we noticed that two separate people next to us were arguing about unknown charges from the mini bar on their bills as well (one of which was a bottle of Johnny Walker they claimed they had taken). Everyone beware and check your bills thoroughly cause clearly there's a scam going on there. Such a wonderful way to end our trip after an awful check in experience. Overall, the room we booked was great but the customer service is incompetent and I definitely would not recommend Aria sky suites to anyone.

Probably the worst hotel experience in my 30 + years of travel 1. 5 hour wait for a nonsmoking sky suite we had reserved a month before, i.e. we arrived at reception to check in at 4:15 pm and were told there was a smoking room soon available which we declined; we were told that the nonsmoking suite we had reserved would be available after that and they would alert us. Little did we know that 2 hours later we would be called when our room was ready and after carrying some provisions and our luggage to the just-cleaned suite only to find out it was the SMOKING suite. Asked if we would settle for this we said : we're four oncologists, so not likely especially since they had promised the nonsmoking suite would be ready. Another 3 hrs later our suite was finally ready. But wait There's more ... When the stay ended and we attempted to check out we realized that there was almost $350 in 'refresh' charges. After 4 phone calls, turns out these were minibar charges for a small bottle of Johnny Walker and a portable charger. Neither of which we touched or even knew were available. Housekeeping comes up and we insist these are not our charges. After 90 min they ' suddenly' realize that not only did they fail to register and restock the electronically tabbed items in the refrigerator when we checked in ( they finally agreed to run their computer log which proved we were not at fault) they also forgot to stock our minibar before we moved into the nonsmoking suite. So we wasted 90 minutes of our time since their policy is to assume guests are liars with the threat that we would not be allowed to checkout without paying the bogus $350 bill. Oh few other things - They misrepresented the spa amenities claiming that access to the spa facilities was not allowed with a facial appointment ( NOT true) And housekeeping which mysteriously failed to prep our room for our checkin promptly showed up at 9 am every morning to get us out of bed even though we had turned on the Do Not Disturb indicator the night before. We found similar disturbing accounts of faulty minibar charges from other guests at checkout who also had the same Johnny Walker charges on their bills Wasted our entire first day when we had planned to entertain our friends also staying at the Aria in our two bedroom suite and basically ruined our group spa experience. The checkout erroneous charges were also a nice send off from a hotel that clearly failed on so many levels.

The Sky Suites is a sweet place to be indeed. You have your own private elevators to access the Suites, as well as a lounge that serves light hor d'oeuvres, a continental breakfast with pastries and fruit in the mornings, as well as wine and cheese in the evenings. There's a private check-in when you arrive, as well as a private pool, called the Sky Pool. Housekeeping and the pool attendants are ON POINT, but there are other areas that could use a little more refining: the agents at the check-in could be a bit more accommodating. The site boasts iPad and laptop use during your stay. When we requested one, we were told that all of the batteries weren't charged. End of story. They should have offered to have one delivered as soon as they had a fully charged one. The pool was closed for a private event during one day of our stay. We booked a room at Aria so that we could use the pool. I don't appreciate paying a resort fee when I am unable to use the resort's facilities. The manager at the private check-in said I could use Vdara's. I'm sorry, but I'm not going to trudge how many thousands of feet back and forth from Vdara to Aria looking like a drowned rat. After some discussion, the manager agreed to comp a spa visit so that we could use the pool there. One MAJOR annoyance was that we were also supposed to have "line passes" for the buffet and cafe. What was annoying was that it was merely symbolic as they did not enforce the special line for Sky Suite guests. The cashiers/hosts would let anyone go through the Sky Suite line at any time, which, in turn, increased OUR wait time, entirely defeating the point of a line pass. On both days, random people would just use the Sky Suites line and the cashiers never even bothered to check if they were even guests of the hotel. When things were good, however, they were very good. Housekeeping had an attention to detail that is unsurpassed. I'm still impressed by the thought and care she took to maintain the room during our stay. Our bellhop was very thoughtful as well. When he dropped off our bags, he asked if we'd been walked through our suite yet. We stated that we did not, and he took the time to walk us through using the gadgets in the suite. And, finally, the pool attendants were very sweet and made sure that our day by the pool was comfortable. They pointed us to the complimentary bottles of sunblock available to guests, and even served us fruit-infused waters. It was VERY nice to have our own pool to go to, as the area was not crowded at all, and had plenty of lounge chairs for us to relax on. All in all, the Sky Suites was an enjoyable experience that could have been better. I'd definitely check out similar offerings at other resorts to see which ones offer the best overall experience.

I wouldn't recommend Aria's Sky Suites. I planned a trip for a group of four and selected one of their two bedroom suites. We all left with a pretty low opinion of Aria's customer service, quality, and value. While there they were late to check us in, didn't honor my initial request for additional cots, and their room service gave two of us food poisoning. Overall, we spent way too much time talking to supervisors and front desk associates instead of just enjoying the trip. For what it's worth, they did offer around $300 in comps. They also encouraged us to reach out ahead of our next trip so that we'll have an experience up to "Aria's standards". We won't be coming back to find out if that's true or not.