Arima Hotel & Spa, a SLH Hotel

Just had a wonderful experience at this establishment. The location is excellent. The facilities are well-maintained and provide a comfortable atmosphere.||The staff were quite professional and attentive throughout my stay. I appreciated their responsiveness to my requests, which made my experience enjoyable. ||The room was very comfortable, providing a relaxing retreat after a busy day. Overall, I highly recommend this place for anyone.

Hotel is beautiful. Very modern and decorations are incredible! We thought the spa was a bit expensive but it is worth the money as it was really clean and super modern. Sauna was maybe not warm enough for us! Staff at the hotel (and spa) were excellent and helpful. Would stay again!

We stayed here on our road trip en route to Portugal and will definitely return. Extremely comfortable, elegantly finished rooms and the staff were so friendly and helpful. The underground parking was also very secure which was important to us as we were able to safely leave most of our stuff in the car overnight. Breakfast was also excellent. We can’t wait to go back to San Sebastián for a longer stay and will definitely stay at the ARIMA Hotel again, can’t fault it.

What a lovely modern hotel, situated in a lush green forest setting. The parking was spacious and very convenient with charging points for our ev vehicle. The room was very clean and comfortable. Friendly staff greeted us with a welcome drink of delicious local Txakoli wine, and accomodated our very early check-in! Bus stops just outside the hotel to hop on to go into old town. Highly recommend!!

Its well designed modern property. We appreciate the check in, i believe her name was Uma, she showed her knowledge and skills with a complete professional approach. She was also friendly and with a warm welcome, she helped our luggage to keep since we came early, also thanks to her and my hilton gold membership and also my birthday, we got upper category upgrade. Room was spacious and very well designed with a beautiful forrest view. Breakfast was top notch! Its not a huge buffet but very good quality products with local selections, we also appreciated staff’s friendliness and warm welcome always.

While we thoroughly enjoyed the modern design of this hotel and the room, it did come with a few issues. The lighting system in the room is complicated. In the bathroom everything is either off with a small night light, or everything is on. Same with the rest of the room unless you turned some off before turning the main light switch off. Bit confusing. The ventilation in the bathroom was very poor, so our towels didn't dry. It did not help the matter that mid stay the main AC got turned off. We tried cooling the room for night (21°C), for hours, and it just got hotter. When it got to 27° we called reception and they told us the AC was set to winter mode now so we had to turn it off and sleep with the window open - and noise and light. Otherwise the room was fabulously soundproofed! Major props to front desk who communicated about our AC issue and morning shift was aware and took care of it by providing us with a fan the next night. The spa should honestly be included in the room price. 30€ + 3€ mandatory slippers is just too much for what you get - hot jacuzzi pool, cooler pool and a "cold plunge" that was more like +15°. Also there is no proper sauna, only a couple infrared cubicles. The water and clean cups had ran out and we had to step outside to ask for more from reception. The spa had no hooks to hang robes/towels so it was awkward to set them on top or inside cupboards hoping no one mixes them up. Gym was great which is a rarity! Four different spaces for different needs. Wifi does not work there. The hotel is located outside the center but honestly, it's not an issue with how often the bus runs. Super convenient. Breakfast was enough albeit a little "cold" feeling because of limited choices compared to other breakfasts we had during our trip. Maybe make this one a little less design-y...

I had a fantastic stay at Hotel Arima & Spa. The hotel is beautifully designed, peaceful, and perfectly located. From the moment we arrived, the staff made us feel genuinely welcome. Joel at reception gave us a warm greeting and a great overview of the hotel’s amenities, plus excellent tips for exploring San Sebastián. When a reservation I had made at a nearby Michelin-starred restaurant turned out to be missing, Joel went above and beyond to get us a new reservation for lunch the next day — a real lifesaver! Later that day, I accidentally dropped my credit card down the elevator shaft (yes, really!), and once again, Joel handled the situation calmly and professionally, assuring me it would be retrieved — and it was. Noelle at the front desk was also incredibly helpful, assisting with final details for our restaurant visit and ensuring everything went smoothly. Hotel Arima is not only beautiful and relaxing — the staff truly go the extra mile. I highly recommend it and would absolutely stay again.

Amazing experience.The hotel is in a calm area with direct view on the forest. They provided us with upgrade to be on the room with forest view (Thanks to Joel).The room was neat, clean with good space. There are free parking spots outside the hotel, it might be difficult to find one during the day, but there were always many available after 5