Craig G.
Google
From the moment we arrived, Manager Nam Guk Kim set the tone for an unforgettable stay. He didn’t just check us in—he welcomed us. Mr. Kim noticed we were a bit tired from travel and immediately offered water, helped with our bags, and took a minute to share thoughtful tips about the area that made our trip smoother from day one.
What stood out most was his quiet, consistent kindness. When a small issue came up with our room, he handled it calmly and professionally—no excuses, just solutions. Later, he followed up to make sure everything felt perfect, and it did. He remembered our preferences, greeted us by name, and somehow anticipated what we needed before we even asked. It’s rare to feel both like a valued guest and like family, but Mr. Kim manages that balance with grace.
Leadership shows in the little things: the way his team mirrors his warmth, the way he checks in without hovering, the way he treats every question like it matters. Because of Mr. Kim, our stay felt less like a hotel visit and more like a home base—safe, comfortable, and genuinely welcoming.
Thank you, Manager Kim, for turning great service into heartfelt hospitality. We left rested, grateful, and already planning our return. If you’re considering a stay here, you’ll be in excellent hands.