Armenia Hotel

Disappointing Experience at Hotel Armenia Unfortunately, our stay at Hotel Armenia was far from pleasant. The hotel is outdated, and the beds, including the mattresses, were extremely uncomfortable. The windows are not soundproof, which meant we were woken up early by street noise, including car horns starting at 6:30 AM. Both my partner and I experienced allergies every time we entered the room, which made us suspect the presence of mold. While the breakfast staff was friendly, the variety of food offered was quite limited for a 4-star hotel. The front desk service was unacceptable. Receptionist Michelle Vargas gave us incorrect information about the use of the hot tub, which led to an embarrassing situation when the staff in charge of the spa area asked us to leave, contradicting the receptionist’s instructions. It’s unfortunate that such a traditional hotel in Armenia fails to innovate and that some employees negatively impact its reputation. On a positive note, across the street is Hotel Mocawa, which we highly recommend for its superior quality and service. Regrettably, we will not be returning to Hotel Armenia.

This hotel was amazing. The staff is heartwarming and welcoming, they are a mix of 5 star professionalism and the approachability of a small family run guesthouse. We felt great there. It's not a very modern place, but worth every single peso. Special thanks go to Hamilton, keep up the great work.

Rooms were nice with two double beds. Amenities were good with nice outside swimming pool and jacuzzi and sauna. The hotel porter was called Carlos and he couldn't do enough to help us - brilliant service. Food was OK but might be worth making a visit to a nearby restaurant.

This is a nice place to stay, very centralized and close to everything. The only reason I gave it a 4 is because the food is not that great. They could do better.

Very beautiful rooms in warm colores. Good beds, soft pillows, nice bed sheet. Big rooms, upper floors have good views on the town. But windows have no sound proof, despite that had good sleep. Strong wifi. AC, minibar, flat TV. Excellent service, everybody are friendly. Nice selection of hot and cold dishes for breakfast. Try milk soup with egg, delicious. All in all good value for the money. Bus terminal is may be 15 minutes drive, 8000 cop by taxi.

I stayed at this hotel with my family when in a trip to Parque del Cafe. The staff was helpful and friendly. Rooms are spacious, with AC, and clean, and complimentary breakfast was delicious. ||||We came with no reservation in a busy weekend very tired after a long roadtrip with a baby in need of sleep. And despite being earlier than check in time, the manager gave us a nice room right away. We could not be more grateful.

When I first Arrived, got to my room, front desk and bell boy friendly and nice Customer Service! |The toilet wasn’t working properly but someone came immediately as soon as I reported it and fixed it.||Mattress are very hard, but what I dislike the most are the towels, thing, old and short. Not big enough!||Other than that, clean, beautiful and great food!!

Staff was very helpful. Accommodation is well maintained. The rooms are clean, good size and everything is working. ||Food is good (excellent breakfast). From this location it is easy to travel to Salento and explore the region.