m
Google
We have been loyal guests at the Armenia Marriott Hotel in Yerevan for over five years, but this stay was very disappointing. First, we tried contacting both the laundry and front desk several times with no response, which showed a lack of attention to guests. Second, the elevators were used by both guests and hotel staff to transport food and other items, creating unpleasant smells and long waiting times. Most concerning, on our second night, someone tried to enter our room at midnight, which was extremely frightening and traumatizing, especially with our children crying and unable to sleep afterward. The hotel urgently needs better security and 24/7 monitoring. Overall, we were very unhappy with the service and hospitality this time.