kloereese
Google
We stayed at Aroma for 3 days as part of our honeymoon. It is a lovely, quiet, cheap hotel & the staff are super friendly although they don't speak much English so communication is difficult unless you speak Spanish. The food is great, including the free breakfast & the drinks are good & cheap! The rooms ARE dark, but it is part of the vibe! It is an excellent hotel for the price. You can hire bikes to go to the beach - takes about 15-20 minutes. The bikes aren't the best quality but they work just fine. Be warned that taxis here are crazy expensive so if you plan on going to the beach hotels/restaurants at night then you will be paying about £25-40 (it varies drastically!) each way! so if you're looking to be near the beach then this hotel is not for you. It is in downtown Tulum which is cool & has great cafes/bars/restaurants & the bike hire makes visiting the beach during the day easy & cheap however I would not recommend using them at night as they have no lights. The staff are super friendly & I bought a bottle of tequila for my 30th birthday & they all had shots with me. The only negative we have is that we were not told about the gate locking at 10pm & the key for it, so when we arrived back late one night from a restaurant we had to whatsapp them for the code as we didn't know there was a key to take. I think they just forgot to mention this.||The taxi/transfer company that the hotel arranged for us from the airport was super great & communication was fab - we are using them again to travel to our next destination. All in all would recommend for a chill downtown Tulum cheap & instagram-able experience!