Mallory Doyle
Google
ATTENTION STUDY ABROAD TRAVELERS:
DO NOT BOOK UNLESS YOU WANT TO FEEL UNCOMFORTABLE.
Arriva Hotel was advertised as a mediocre hotel, if one could say that....maybe scarce and carless is the word??
To start we arrived late at night, 1 am after hours of travelling. We knew what to expect (Or so we thought - Thinking it was a place to stay with a clean bed and bathroom and safe environment) BUT WERE WE WRONG. Immediately entering the room, we felt unsettled, it was bare to the bones. Inside was a bed (taking up majority of the whole room and had a white thick stain on the duvet), 2 flat pillows, a tv the size of a mini ipad and a side table. The walls had peeling paint and stains, and little privacy in the bathroom as the door would not shut (It was a sliding door, and was stuck open). However, we tried to persevere. We hesitantly unpacked, just needing to sleep. However, the accommodations were not to standard; the sink was probably about 3 feet tall, making it uncomfortable to wash my face or brush my teeth, and stepping into the shower was a disappointment, the water pressure must have been installed in the 1600's, because it was barely there! However, I was thankful there was at least water, soap, and a towel; So I ignored it and headed to bed. This is where I realized, this would be the longest night of my life. As if the condition of the bed didn't suck, I had to sleep feeling unsafe THE WHOLE NIGHT. The window did not have a functioning lock on it. I REPEAT MY ROOM ON THE 2ND FLOOR, OVERLOOKING A DINGHY COMPLEX'S BACKYARD, WOULD NOT LOCK. It was banging and whistling all night from the wind, opening and closing, it seriously was my own personal horror movie. I would wake up afraid every 20 minutes. It sounded like someone was trying to get in, and I was too terrified to double check and prove wrong my thoughts, so I sat in fear. When we expressed our feelings to the desk attendant, he could care less. 2 scared young women standing in front of him, telling him of our uncomfortable and scary experience, and he just sighed. We know what was advertised and it was NOT THIS. I am never one to write a review, unless it was truly horrible, which this was.
TO ADD ON TOP:
My travel buddy, emailed the hotel & heard no response, not even to show remorse for our situation! Seriously needs to look after the people PAYING FOR A SERVICE. Maybe then, more money would come in, upgrades could be made, and guests could be left feeling safe.
