ARRIVE Albuquerque

Our stay at Arrive was wonderful! The rooms are decorated so nicely and the beds were so comfortable. The staff was amazing! Everyone was so helpful and accommodating with anything we needed especially Brie, Gabe, and Amber. Would highly recommend! 10/10. We will definitely stay again on our next trip to Albuquerque!

We stayed here for one night before leaving on our honeymoon. We loved it! It's in a great location, they have valet service for $25, and the service was awesome. When the manager heard that we had just gotten married, they gave us vouchers for two free drinks at the hotel restaurant, and the drinks were great! The room was nice, very comfortable. The pool area is a whole vibe. It was overall a great experience. We will definitely be back. The only notes/critiques: The lighting in the rooms is really relaxed, warm lighting, so if you need light to do your makeup, I'd recommend bringing your own. Also, the outside doors to the rooms get extremely hot in the sun, and if there's a way to mitigate that, I think the hotel should look into it. It would be really easy to burn your hand on the hot door. Also, it would be great if each room had a bigger trashcan than just the one tiny trashcan in the bathroom.

Adorable boutique motel! Great rooms with the cutest decor and comfortable beds. We were on the 5th floor and had great views of the city and park. We spent a couple hours in the pool, it was a little crowded but pool service was fast and so easy! |Wonderful stay!

10/10 recommend from someone who sleeps more in hotels than their own bed. Every single touchpoint we had was phenomenal. Everyone that worked there was kind, genuine, caring and helpful from Kenny in valet to the front desk to the restaurant/bar folks. We are traveling with our dog and they made us feel right at home and welcomed with him. Not to mention how curated and thoughtful the design and aesthetic is. We’ll be back next time we’re in ABQ!

Had a blast!! This is a cute unique hotel in the heart of downtown ABQ. It’s close to local restaurants and many attractions. The zoo and aquarium are a short drive away. Old town is a skip to the west and downtown is a few strips to the East. The Valet attendants were awesome and super fast with the car. Always be sure to tip your service workers!! The restaurant was pretty good. They had a nice happy hour and the interior design was super cute! Servers and bartenders were friendly. The pool is in the shape of a Zia and you can get refreshments from the bar and bring them back to your chair. The beds were super cozy and the ac unit in the room was working amazingly!! It was a bit loud at night. Our room was located to the west of the building, next to the roundabout. It wasn’t awful since earplugs were provided. Maybe I’ll ask for an East facing room next time? Over all I had a really good time.

I had a very mixed experience. Despite some lackluster reviews, I booked anyways because its location was convenient for me and my two children. My experience was similar to some other reviewers. While seemingly cute, the remodel was done pretty cheaply—for instance there was a 1”+ gap under my exterior door. Cleanliness was so so. I was aware of the valet charges before I booked, but do note that if you use the QR code for tipping, they charge you even more fees. And I had a frustrating experience upon check out: I was charged for sunscreen in their minibar that I neither saw nor took. I called the hotel to inform them of this, and they said they would make a note. No refund was issued however. The neighborhood feels unsafe at night, although I theoretically love the convenient location. A fire alarm went off at 10:30 at night, which ended up being a false alarm. Overall, I had a very poor stay and would not stay here again nor would I recommend it.

We recently stayed at Arrive and it was a great stay, the rooms are funky and fun with a modern retro vibe! The pool temp was perfect and staff is friendly! Valet was prompt and kind! Attention to detail was very noticeable. The house keeper did not come when we scheduled, however we were given two free drink coupons by Brie. Overall great stay beds were comfy and we were well taken care of! Highly recommend

Loved the hotel staff and valet were awesome. Bed and pillows was the most comfortable I've ever slept on. Would really live to know rhe brand name they use. The area is kinda scary but hotel knows what they are doing. I definitely suggest using the valet

ARRIVE We loved this place! A 1960's motor lodge renovated beautifully. Comfy bed, fluffy towels, funky decor! Big tv. Great mini-bar! Really like the walk in shower. Nice amenities-robes, good hair dryer, steamer for my wrinkled clothes, ear plugs, Qtips, cotton pads and wonderful shampoo and lotion. Beautiful pool with big towels and nice lounge chairs. Great valet parking in a fenced area. There are homeless in the park across the street, but they were very benign.

1. No in room coffee or coffee service until 7PM. 2. Restaurant is closed on Monday night and closes at 7PM on Tuesday 3. Housekeeping services have to be requested the night before but the front desk doesn't tell you that when you check in. 4. The on staff security guard patrolled the grounds talking on her phone while smoking weed. 5. The front desk couldn't or would not give me hotel folio because I booked it through my corporate travel agent. I can and do get a folio everywhere else I stay for business. 6. They blast music from 3-6 for happy hour despite the fact that no one is outside by the pool. The place generally sucks and the employees are not trained in the most basic of customer service concepts. Hope to see them out of business within 12 months

Extremely Disappointed - Poor Management, Unsafe Conditions, and Unprofessional Treatment We are extremely disappointed with our stay and how we were treated, not only by the staff but also by management. They accused us of damaging a door in their old, poorly maintained building. When they moved us to another room, we found the same unsafe issues with that door as well -- all of which we have documented with photos. They then attempted to add completely invalid extra charges to our bill. They made false accusations against us and even had housekeeping take unauthorized photos of our room. We smoked outside the building -- there were no non-smoking signs posted anywhere identifying the property as "non-smoking," other than a small notice in the elevator (which is standard and not sufficient). The manager herself, along with security, inspected our room and confirmed there was no smell or evidence of smoking inside. We requested housekeeping three times before they finally came after the fourth request. Upon check-in, we were also provided rooms with used hygiene products, which is completely unacceptable. While a few staff members were professional, the overall experience with both staff and management was unacceptable. All reviews will be completed, and I will be contacting corporate regarding this experience.

New hotel alert! ARRIVE Albuquerque is a historic rehabilitation of the 1965 Downtowner Motor Inn (most recently The Hotel Blue) - a Route 66 landmark, btw. It features 137 guest rooms, a cocktail bar/restaurant aka DWNTWNR, and and a pool. I locked in a great rate - like $130/night - for a work trip, and I fully enjoyed my stay. Except for one thing. The rooms are motel-style, meaning they open directly to the outside; and as a solo traveler, I didn't like that my room faced the city park (which is kinda inhabited by unhoused compounds). I would have preferred to face the pool. But, they do lock the front doors at 9pm and you need your key to enter. They also have a doorman/valet guys out front at all hours it seemed. The room decor is so cute... I was pleasantly surprised. And the bath products were great, and I loved the extra touches (steamer, ear plugs, black makeup washcloth, face pad). Nice bedding, great rr lighting. Def check out DWNTWNR for drinks on the patio or try some of their red chili sprinkled fries. Front desk was great! I also overheard a staffer saying that they're going to start selling day pool passes to non-hotel guests, so locals take note!

My daughter and I recently did a staycation here in Albuquerque at the newly renovated hotel, Arrive. We needed a break from the hot summer and instead of actually going somewhere we just went and stayed for a couple of days at a local place that had a pool and we could just relax. Everything about the place was awesome. This was not your average "lipstick on a pig" hotel, semi renovation... I have stayed at the old hotel blue back in the day and oh my goodness it could not have been more different than this place is now. I mean, taking just the rooms that were already there obviously and the structure and completely transforming the place from a subpar, somewhat creepy feeling basic sort of hotel that was trying to be something it wasn't which was hotel blue somehow spring this beautiful boutique hotel with an amazing staff. Everyone was super friendly, had a theme, but not over the top and every single detail of the renovation felt like they went the extra mile. Obviously the horrible carpet was gone, and the floors were really nicely done with the checkerboard tile done in very soothing, modern, clean colors. The walls and the ceilings were painted with the same vibe. Just very relaxing. The beds were super comfortable, and the decor was minimal, but had a really nice effect. The walls and ceilings were painted in coordination with the floors and everything just felt really soothing and like they were taking Sleep into mind when they painted the place. They didn't cut corners on the decor either- instead of having regulation hotel accessories, like dressers and chairs, etc. they had really nice old-fashioned looking but new, comfortable pieces. The mini fridges are adorable. They are retro which just kind of seems cool, shower was so nice that I took far too long of a shower twice . The provided products were wonderful and the hotel provides white hotel robes, which is always nice. Then there's the pool area! I believe it was saltwater pool. I never asked anyone it felt amazing on my skin and usually I'm allergic to chlorine in my eyes and I didn't feel that the whole time . There is a ledge that goes all the way around the inside of the pool that you can sit on - my daughter and I love to play cards so we actually got to play cards in the pool. The pool area feels retro as well. It has really beautiful fringe umbrellas, and lots of lounge chairs the only thing I would say is that there aren't any tables to sit and eat at out by the pool. They do, however, have a bar and restaurant that extends to the outside outside which is right near the pool. There's also a fire pit that the heat up at night with lounge chair sitting around for people to hang out at in the evenings. love the jukebox that they have in the restaurant which extended out to the pool. It's like an old-fashioned jukebox. No money is required and you can play as many songs as you want so it's all customer oriented music, which is really nice. It was really loud the first day we were there and we talked to the bartender and she had it turned down the second day. They were really cordial and amazing at listening to everything we had to say. The staff was above and beyond everybody that we dealt with aside from the vallet parkers, I won't get into that, but they apparently are hired by the hotel and when I had an issue, the hotel was really great and dealing with them with me. Just be aware you're not allowed to park your car in valet parking, which is the only off street parking if you have a dent on your bumper or anything thing wrong physically at all. like I said, the staff was really accommodating as far as that went bending over backwards to make me feel better about the whole experience. The bar was amazing. The drinks were awesome. We didn't try the food, but we will definitely be back! Couldn't have had a better staycation I didn't wanna leave!

Good spot to catch the Sunday night low rider shows. Hotel is really cute and near good food and art galleries. The actual restaurant in the hotel is pretty ok, smashburger was tasty (what smash burger isn't) but the nachos were a tad cold and not very impressive. Besides that, the staff was very, very kind. It was also reassuring to know they're watching out 24 hrs a day.

This refurbished hotel at the edge of Central in downtown Albuquerque was a surprising find and a relaxing stay overall. I arrived on a Friday night and downtown was bustling with a classic car/lowrider show, which made for some noise and lively atmosphere. The hotel's design is lovely, retro, and playful all at once. While I was visiting for a few nights, the bar/restaurant was sometimes understaffed but everyone was attentive and helpful. This isn't a standard hotel in that the amenities and service seem more befitting for most boutique hotels I've experienced rather than a huge chain hotel. Don't look for microwaves in the room or 24 hour room service. That is for a big chain hotel. The other thing to acknowledge is the practicalities of where this hotel is. Central/downtown Albuquerque isn't always the safest-seeming place. The hotel is directly next to a park where unhoused people sometimes sleep. Having lived in Albuquerque many years ago, common sense considerations should be made for safety. For example, I was happy to pay the extra for valet service, knowing that my car would be safe. And that process was super easy (plus that staff was very nice). Overall, a great stay. And I am more than happy to stay here again in the future. Albuquerque doesn't always have quirk/whimsy and this place certainly did.

Really loved this hip hotel! We got a great deal on our room and it was well worth the money! At first I was worried my kid would be the only kiddo and it was more of an adult party hotel. However I was wrong and there were several kids swimming with their parents. The only thing I would change is theres no free coffee in the morning. Its a small thing but a thermos of coffee would be the chefs kiss on a great stay!

Never made it in. I called to check prices on swimming for the day. It's $30 each, which is pretty high, but I was willing to do it. So we went right over. There is not a parking lot. Valet service is $25, so I tried to ask about parking in the neighborhood and if it's safe. The valet guy was really rude? He basically treated me like if I couldn't afford the valet I shouldn't be there. So we left. Arrive is definitely off my list of places to stay when I need a room downtown. I will never understand why some hotels treat locals like scum. It's our family that rents rooms every time they visit, and us every time we want to go out downtown.

For $123 on Expedia we were pleased to be in adorably furnished rooms with cute amenities including a safe and robes - mini bar and array of too expensive drinks and candy - very cute retro decor. Heard lovely pool. Looks new and clean. Sadly, for this new hotel it is located downtown in the midst of extremely loud motorcycle and cars racing that ended around 10:15 pm. We had no idea downtown Albuquerque is sooo noisy. We did like the outside cat walk where on one side you can view the gorgeous sunsets. Overall pleased!

Kenny at the valet was so great and accommodating. Great personality and very helpful. Hotel was also so cute we loved it!

Such a cool place, however, must have a reservation for Happy Hour. Without one, they sit you in the sun or sit you with others at a table. The most disappointing part is there were several tables available in the shade. One drink and done! Not a good first impression.

I would have been better off at a multitude of "3 star" hotels. How this place is rated "4 stars" is beyond me. No convenience items in the room: coffee maker, microwave, refrigerator. Just a minibar stocked with overpriced junk food and $13 water. Only one sheet on the bed, so had to choose between sleeping on the mattress directly or having the comforter directly touching me. When I checked in they said the bar was open until 10 PM, but when I came down at 7 I found it had closed at 6. What kind of bar closes at 6? Breakfast starts at 7 but I'm out by 6, no coffee anywhere. As I'm sitting here wiring this review, I heard two employees mocking my name without realizing it's me in the lobby, classy..

I'm writing this while on a thus-far twelve-minute hold to resolve Arrive Albuquere's billing me for a fourth night I did not reserve and did not use. Nice visual aesthetics; the foyer/entrance was filled with what presumably is a nice smell for some of us but overwhelmed me to the point of gagging. There's literally no phone in the room so only option for contacting front desk/housekeeping is text. Not terrible, but not accessible for everyone. We registered with three guests, and yet there were zero linens for a third person. No top sheet on the main bed. They failed to bring a third set of towels after the first text, so had to text again. Valets can take cash, but if you use the app for tipping, you're charged for the "convenience" of using their app. LOL not a convenience for the customer. Their "kitchenette" = nicely stocked minibar but zero plates/silverware/cooking options (unless you consider cooking to be microwaving LOL, and then ... how exactly would you eat it? with your hands?). Only sink was in bathroom so making anything entailed going back and forth to the bathroom. Second night there was a fire alarm, everyone got up and out and halfway down the stairs there was an announcement "It's a false alarm, go back to your rooms." Building codes say fire department should come to check it out. That didn't happen. I will never stay here, or at any "Arrive" brand hotel, again. Also, not their fault, but heads-up: low-rider cars circle downtown until midnight revving their engines, making sleep nigh unto impossible.