Art & Garden Residence

Amazing hotel, but it's expensive for what it is. Rooms are really clean. The beds are great. Showers are a little small but hot and plenty of pressure. Plenty of power sockets in the rooms Continental breakfast, - so if youre from the uk, Dont expect a fry up, but what you do get is fresh, delicious, and plenty full. There's fresh jams, different breads, pancakes, scrambled eggs, etc. The only complaint I could really comment on is that the restaurant needs a little more lighting. Hotel itself is clean, and tidy, Someone always on the front desk 24/7. Staff always helpful and polite, will help you when they can or if you ask. Checkout time is by 12pm, so even offer to take your luggage whilst you're waiting for your flight even thoe you've checked out. staff will happily take your luggage so you can freely roam the city whilst your room gets prepped if you've arrived early also. My only gripe with the hotel is that, the doors could do with either replacing or having some trim on them as they seem a little out of place and clashing with the rest of the hotels look. All in all, the hotel is nice & clean, its quiet, but just seems to be lacking something, but with only a 10 min walk to the square so plenty to do nearby. I think if it was bigger, offered a pool , a spa, or something along them lines, with how the hotel is in its current situation it would be the perfect hotel for relaxing and exploring krakow.

What an absolutely beautiful hotel!!! |We stayed here for 3 nights. We paid an extra £20 to have a deluxe room with balcony. Looking at the pictures I was excited and we were not disappointed!! ||Extremely friendly staff gorgeous decor 15/20 minute walk to town can’t comment on breakfast as we never made it ha ha. However, they did provide us with a breakfast box for the morning we had to leave at 5.30am for our Auschwitz-Birkenau tour. Would highly recommend this hotel and would go back in a heart beat!!!

First of all it started with us feeling unwelcome. We arrived at the hotel around 1030 in the morning obviously not expecting to be checked-in, this could not be helped due to our flight time. The girl at reception just glowered at us when we came to the desk and confirmed what we already knew. She didn’t even smile or say welcome, very rude individual. However, the rest of the staff were friendly. We stayed in room 209, not great, very dark, cold and dingy. No sound proofing in the room and could hear all the conversations from the two rooms beside us, make sure you bring earplugs. Breakfast was ok but the restaurant was closed Sunday through to Wednesday… very strange. When we did go for a drink one night they were charging £15 a glass of wine, ridiculous! Hotel is located 10 minute walk from the old town which is fine. Would not recommend this hotel for the price we paid.

Lovely small hotel about 15 minute walk from main square. Well appointed rooms with quirky art designs. Breakfast was very good with a good range of items. Slightly spoilt by reception unable to supply items like coffee satchets put of hours. Overall, very good but desperately needs rubber mats in the shower cubicles before someone slips over!

The Art and Garden Residence is a fantastic hotel, that is both stylish and comfortable. Derek from reception was really helpful when we arrived early and put our bags in the luggage room. When we checked in a few hours later, Derek booked us in and told us about the taster nights the hotel holds mid week and the discount residents get. The rooms have a high end finish and the bed was comfortable. We booked a superior room, which has a great balcony seating area, on thr front of the hotel. The complimentary breakfast is excellent and the garden area to the rear of the hotel is beautiful.

Hotel was spotlessly clean. Good breakfast. |Stayed in room 403. Looks fresh and modern. |Downside was very thin walls, and can hear other people clearly. |The other thing I didn’t like was you can’t come back and get a coffee or drink. Not even a vending machine. Yes there is a shop a couple of minutes away, but not the same. |There is some lovely seating areas. |Krakow was lovely but I’ve been now and taken off my places to see list.

The hotel is located in a quiet and silent area. It’s easy to find parking in the street (paid parking in the hotel). It’s easy to join the main square by foot. Room was spacious, nice decoration. Every thing is cleaned and new. The breakfast, included in the offer, is really good, food seems to be fresh. The garden is nice, possible to take the breakfast inside.

I can hardly believe people are giving this 3 or 4 stars 🤬. A lovely place and the service received was superb. Lovely staff. Reception always willing to assist, and rooms kept very clean daily. Plenty space, beds made daily, and towels changed every day too. Breakfast was a bit of everything. Toast, cereal, yogurt, pancakes, ham, cheese. Something for everyone. Lovely restaurant area too for dining. We stayed 4 nights and no complaints whatsoever. If I am back in Krakow I will not hesitate to book here again.