ART DECO HOTEL MONTANA

My recent stay at Hotel Montana in Lucerne was nothing short of outstanding. From the moment we arrived, the service, warmth, and attention to detail truly set this hotel apart — but what made our experience exceptional was the incredible support from the concierge, Boris. As a disabled traveler, planning activities can often be challenging, but Boris went above and beyond to ensure every part of our trip was smooth, enjoyable, and fully accessible. He took the time each day to understand our needs, offered thoughtful suggestions, and curated activities that I could comfortably participate in. His kindness, patience, and deep knowledge of the area made a tremendous difference in our visit. We were able to experience Lucerne in the best possible way thanks to him. The hotel itself is beautiful with stunning views, comfortable rooms, and a welcoming atmosphere. But it’s truly the exceptional staff — especially Boris — who elevate the experience to another level. I highly recommend Hotel Montana Lucerne to anyone visiting the area, especially travelers who appreciate personalized care and genuine hospitality. We will definitely be returning on our next trip to Switzerland. Thank you again, Boris, for making our stay unforgettable.

Beautiful hotel with stunning views. Stayed for a few days in June with family in a Deluxe Jr Suite Lakeside and a Deluxe Room for the teens. Two things that I was concerned about when choosing this location after reading reviews were parking (rented car) and the location being slightly up hill. Neither were an issue, indoor garage was super convenient and the funicular to street/water added to the experience. And the short walk to town or to the trolley stop was beautiful.||Rooms were exactly as shown. If I had to guess the Deluxe Suites/Rooms are the most recently updated, quiet, super spacious, clean, air conditioned (June was surprisingly warm) and each had a mini fridge stocked with free sodas, water, etc. Bathrooms were spotless and had everything one might need while traveling. The suite had two mini balconies and the views were as pictured, amazing! Deluxe Room was similar but obviously smaller and just as nice. Side note housekeeping was phenomenal. They are kind of out of sight, but very friendly and helpful. Only ate breakfasts at the terrace which again had that beautiful view and great food to start the day. ||Expensive, a bit, but worth it and a great way to start the trip. I had actually wandered into the other luxury hotel in the center of town and I knew I made the right choice as the chaos of tour groups waiting to board buses filled the lobby. That's not my idea of relaxing :)

The views from this hotel are stunning. I got a corner room with two balconies and waking up to the view of the mountains and the lake was heavenly. Rooms are spacious, clean and mostly quiet. The staff is also very friendly. This hotel is on top of a hill and the good thing is they have a funicular that connects it to the lake. If I am ever back in Lucerne I’d be def staying here. I was also traveling solo, so felt very safe and taken care of

Our deluxe lakeview room was a stunning corner room, large, spotlessly clean, high ceilings, two balconies, gorgeous lake views, and beautiful art deco furnishings. The hotel is beautiful, about a 10-15 minute walk to town, but a pleasant one. Its in a quiet location and has a funicular to take you to street level. We did not eat there but the restaurant looked excellent and was beautiful decor.

Great stay. Comfortable rooms in very good condition. Generous minibar, bathroom supplies. Coffee pod machine in each room. Great view of town, mountains and Lake Lucerne from room. Funicular makes for great access to lake edge and short walk into town. Staff very friendly and helpful. Hotel facilities in great condition and comfortable. Louis Bar great for pre-dinner drinks.

This is an amazing hotel. Get a lake view and you will see some of the best views on earth. The staff are top to bottom the nicest people in the hospitality business. Great restaurant and the bar is so fun with live piano and impromptu jazz nights. 10-15 minutes walk to old town along the lake is a very enjoyable stroll. Love everything about it.

We loved our stay, even though our room was a bit small (particularly for the price). The location is perfect - away from the bustle of the main part of town and perched on a hill with a great view of Lake Lucerne. Everything in our room was spotless, the bed was comfortable, the breakfasts were glorious, and the staff were knowledgeable and very helpful. We also had a fantastic dinner of creative food at La Scala.

We travel often but rarely do we see this level of service, comfort and attention to detail. From the views, to the rooms overlooking the lake and mountains, to the glorious dining room with beautiful buffet breakfast, with added value given for the staff, this is an 11 out of 10 property. While the property is about a 10 minute walk into town, the very fun funicular, and lovely stroll along the promenade make it more than worth the walk.

Great hotel with a view overlooking Lake Lucerne. It's located up a steep hill, so be sure you're aware of the funicular/elevator to help you and your luggage up! The room was clean and the balcony was nice to enjoy a glass of wine. Air conditioning was great!! The hotel also offers an amazing restaurant, Scala, and a fun beach club in the summer months.

Amazing restaurant in the hotel, with a world class panoramic view of the lake and mountains. Staff was top notch, highly professional. Food was superb, including salmon perfectly cooked with a rich risotto and a beef filet with deeply flavored sauce and crisp baby potatoes. This is truly special occasion quality. For a romantic dinner and unique setting, this is the place!

Air conditioning units in the rooms are terrible and don't cool down the rooms at all. Had to call the front desk who sent someone that claimed that the AC was working just fine and it was set to 19 degrees Celsius. However after waking up after the unit ran all night on high it was still hot in the room and definitely not even close to 19 degrees C.

Terrace restaurant serves a delicious light lunch while you overlook beautiful Lake Lucerne. Wine tastes great and service is impeccable.

We stayed at Art Deco Hotel Montana during our Lucerne extension to our Viking Rhine Cruise. Viking provided transportation from Zurich Airport to the hotel and had two staff members on hand at the hotel at all times to answer questions and provide tour advice for Lucerne. Hotel Montana is a grand hotel, opened in 1910. But it has been modernized over time with all amenities. As the hotel is perched on a steep hill, clearly, guests will want to stay in a room overlooking Lake Lucerne. The view of the lake the city and Mt. Pilatus is spectacular! A full breakfast buffet was included. Coffee, tea, scrambled eggs, European bacon, breads yoghurt, juices and cheese are all provided. There is also an omelette station, though not always staffed. A prix fixe restaurant is available at night but we elected to have dinner in town both nights we were there. As the hotel is on s steep hill, walking up and down could be a challenge for many. But, the hotel provides its own dedicated funicular from the hotel to street (lake) level! Outstanding! The hotel also provides a Lucerne bus pass for guests. This is invaluable! Buses and trollybuses course the city and the pass enables visitors to expediently get where they wish to go.

Beautiful, historic hotel. Amazing views of the water. Wonderful service and time at this treasure

Great experience here! It was our first time traveling to Europe and this was the perfect place to start our trip. It was gorgeous and great location for a person staying in Lucerne. I loved the concierge service there. We bought our Mt Pilatus tickets through him and he explained how to go about it. He also booked us a dinner at a restaurant that served fondue on a late notice. The staff was very friendly and were kind enough to speak English for us. Great location right by the bus stop for a ride back to the train station. Also great location for going swimming at the swimming bar called Seebad.

You can't give them a 0 star. When wait staff is rude. The room is one step up from a motel. They are just bad.

Great hotel! Very friendly and helpful staff. Super accommodating to travelers who are coming and going and the breakfast was delicious!

I love love the piano bar and the service was by far the best I have in a long time. The view was lovely and our portions were huge so we decided to take a break from our entree to stroll around the restaurant. When we returned to our seats, our half eaten food was nicely re-plated for us. I am impressed. They genuinely wanted to make our dinning experience as memorable as possible. A: lamb - nicely cooked and tender, it was not what I was hoping for but the thin slices of juicy meat satisfied. I have to note that we were extremely full after 1/3 through our dinner so we decided to take a stroll around the complex and had ask our waiter to just hold on to our food. When we returned, our dishes were re-plated nicely from the kitchen. I was very impressed! Yes, do take your lover here!

This is a review of their terrace and restauarant where the views are amazing. To get there go with their free tram that goes up the hill and get off at floor 6. Their banana spilt is awesome.

This little place was a memorable, wonderful surprise. My husband found this place while we were dating, and it was overall so charming, in this amazingly charming town, we will definitely be back. Its brunches/breakfasts are something you, whoever you are, should experience. It's am amazingly delicious and impressive collection of foods and little champagne drinks, really wonderful. The large dining area overlooks Lake Lucerne, so it is picturesque beyond belief. I can't wait to go back (planning it now). We were also there for New Year's Eve, and there was a super charming New Year's fete of some sort going on there with [I think it was] hotel workers dressed up as gondoliers in Venice. The whole crowd gathered on the outdoor patio outside the dining room for fireworks over the Lake... it is and was such a thing to do if you are in the area and would like a really nice New Year's experience. The room was lovely. Really nice bedding and a relatively large and roomy bathroom. The room itself, while not large per se, had plenty of room and extra seating; it was very comfortable. Views from the windows were a really pretty view of nearby rooftops. I love this place. I can't wait to be there again. Especially for breakfast. :)

Beautiful newly renovated hotel close to the center of Luzerne. Walking distance to all. Room was decent decor was good. It wasn't a 5 star hotel but i enjoyed the stay. Make sure you get a room on the high level with a view.

Fantastic food and breathtaking view! We enjoyed delectable deserts here and a priceless view! The service is perfection the food is fantastic but you pay for it all. They have a place you can order drinks and just sit and enjoy the view - outside lounge area! Best city in Europe and the views and the little city are wonderful!

We stayed for 3 nights here. Our room was a corner suite. The view was to die for and the room itself was outstanding! The front desk girls were very nice and helpful. It isn't cheap, but worth it if you want to treat yourself.

We stayed for two nights at the Art Deco Hotel Montana and we would gladly stay again. Here's why: Great location; splendid views; and impeccable service. The hotel is located on the hillside overlooking the Vierwaldstättersee. We paid extra for a lakeside room and we were rewarded with splendid views of the lake and surrounding mountains. The hotel is reached by a private funicular railway which runs up from the Haldenstrasse. For those like us who use public transportation, there is a bus stop conveniently located at the foot of the funicular. Our lakeside room on the fourth floor was spacious. As mentioned before, the view from our window and balcony was breath-taking. We dined in the hotel's Scala Restaurant and we were very pleased. The service was impeccable. I'm thinking, for example, of the professional presentation of cheeses at the end of the meal. The breakfast buffet was exactly what one would expect of a hotel in this class. We took advantage of the hotel's "Two Night Stand" offer which included Tell Passes giving us unlimited access to buses, trains, boats, and cable cars in Central Switzerland. We took a cruise on the Vierwaldstättersee and we rode the aerial tramway up to the Pilatus (2,132 meters) for more splendid views. It added up to a lovely romantic weekend which we look forward to repeating.

Good modern hotel centrally located in Lucerne, rooms with an amazing view of the lake. Good rates as well

Lovely view. Great breakfast. Kind and thoughtful staff. Example: we were given free bus passes upon check-in, and upon checkout at 3:30am to catch transportation to airport, they had coffee ready for us in the lobby and snack bags for us to take with us. How is that for five star service? I will always remember that.

Flawless accommodations, service, dining. World class execution Hotel Montana, well done.