Art Deco Imperial Hotel

As senior citizens and seasoned travellers good hotels with good service are high on our list of expectations and like to try and leave positive reviews knowing that everything is not always perfect. This hotel is well appointed and comfortable. Unfortunately we had some issues mainly with some of the main desk staff and the bar staff regarding their attitude. Booked the Deluxe room which advertised a courtyard or street view, our issued room window was totally blocked by a wall, fortunately they allowed us to change room to one that had a street view. The room and particularly the bathroom was very small and surprised they had no usb points in the room, but it was overall comfortable. The breakfast was good and the staff in the breakfast restaurant were very attentive and provided a good service. On the negative side. Returned to the hotel a 5:30pm after a day in Prague centre and were refused access to the hotel bar which they were only allowing access to a cruise party until 6:30pm, the barman told my wife and I that initially he wouldn’t serve us despite the bar area being empty, and after a tense discussion with the duty manager and the front desk staff in which it is reasonable to be expected to use the residents bar during opening hours, they then said we could have drinks but would need to take them to the room. They eventually relented and allowed us to use the residents bar. Their attitude towards my wife and I at that point was terrible. This followed an earlier request at check in on our first day of three to book the restaurant for an evening meal only to be told it was fully booked during our stay. As a hotel guest it would be expected that you could dine in the hotels restaurant. The dismissive and sharp attitude of some of the staff made our stay in the hotel uncomfortable and consequently would not recommend this hotel.

Just arrived home from an amazing 4 night stay here. The hotel is beautiful, immaculately clean and the bedrooms are lovely. Comfortable bed although the pillows could be a little firmer. We upgraded directly with the hotel to an executive room and it was huge. More than enough space for me and my daughter (plus all our shopping). The hotel is in an ideal position to be able to walk to everything easily. We had breakfast every morning in cafe imperial which was lovely. Although very busy we never waited long for a table and there was plenty of food available, hot and cold. We used the hotels limousine service for transfers to and from the airport which was very reasonably priced and the drivers and cars were very professional. Thank you for a lovely stay! I would highly recommend this hotel and hope to return next year.

Our stay at Art Deco Imperial Hotel in Prague was a wonderful experience from start to finish. The hotel impressed us with its distinctive art deco architecture, elegant interior and overall cleanliness. The hotel is in a truly great location. Firstly, public transport is very convenient – there are stops nearby with quick and easy connections to different parts of the city, and it’s also very convenient to get to the airport. Secondly, many sights are easily reachable on foot – the heart of the city, Old Town Square, is within walking distance, making it perfect for relaxed strolls. The hotel staff were extremely friendly, helpful and professional, always ready to assist, answer questions and provide any information needed. Breakfast at the hotel was excellent – delicious, fresh food with a really good variety, so everyone can easily find something they like. We stayed in a beautifully designed room with very comfortable beds, and everything was thoughtfully provided – from toiletries to a sewing kit and ironing board. The minibar was well stocked, and there was complimentary tea and coffee in the room. The only slightly surprising thing was that the water in the room was not complimentary but chargeable, whereas many lower-category hotels usually offer at least one free bottle of water. Overall, it is a very cozy, comfortable and high-quality hotel that I would happily recommend for both short stays and longer visits to Prague.

I recently had the pleasure of staying at this hotel, and I can confidently say it deserves a full 5 out of 5 stars. From the moment we arrived, everything exceeded our expectations. The check-in process was smooth and welcoming, with staff who were genuinely friendly and eager to help. They made us feel comfortable right away, which set the tone for the rest of our stay. Our room was spotless, spacious, and beautifully decorated. The bed was incredibly comfortable, offering some of the best nights of sleep we’ve had while traveling. The attention to detail was impressive—from the quality of the linens to the perfectly arranged amenities. We also loved the view from our window, which added an extra layer of charm to the experience. One of the highlights of our stay was the breakfast. There was a wonderful variety of fresh, delicious options, and everything was well prepared. The dining staff were attentive without being intrusive, ensuring that guests felt taken care of. The facilities in the hotel were top-notch. Whether it was the relaxing lounge areas, the clean fitness center, or the overall atmosphere, everything felt thoughtfully designed to make guests feel at ease. We also appreciated how quiet the hotel was at night, allowing us to fully unwind after our days out. Overall, our stay was exceptional. This hotel truly understands hospitality, and we left feeling refreshed and impressed. We would absolutely stay here again and highly recommend it to anyone looking for a flawless experience.

Imperial’s a fabulous beautiful hotel, perfect location we stayed 3 nights for our 30th wedding anniversary. The room was gorgeous and clean and had everything… very luxurious. The breakfast was excellent lots of choice and very good quality, we booked dinner which was excellent too. The people who work at the hotel are so friendly and make your stay feel really special. I would definitely recommend this hotel it’s perfect and we will hopefully stay again very soon.

We stayed at this hotel for two days and loved every moment. The location is perfect — right in the heart of Prague. You have everything nearby: a shopping mall, the Old Town, the main bus station, and a metro stop. Getting anywhere is quick and easy. Check-in was fast. The lobby is spacious and welcoming, and the staff were very kind. The hotel is set in a historic building with a beautiful, stylish interior that immediately catches your eye. The hotel restaurant is excellent. Even guests who don’t stay here can come for breakfast. Ours was delicious, with a great variety of dishes. You can order something made especially for you, like an omelet. The atmosphere was calm and cozy. The room was large and comfortable, with everything we needed. We loved the bathtub, the elegant decor, and the lovely welcome gift — a bottle of wine. The bedding, pillows, towels, robes — everything felt premium. The minibar was well stocked. The spa area is another highlight: great sauna, hammam, Finnish sauna, and a well-equipped gym. We enjoyed it a lot. This hotel made a wonderful impression on us. We’re sure we’ll come back again. Thank you for a fantastic stay.

We’re so pleased we booked this hotel. It’s a beautiful building in a great location and absolutely spotlessly clean. Very well run with professional staff who make you feel at ease. The room was great and we appreciated the heated floor in the bathroom. It was such a nice touch that a box of chocolate almonds was left in our room with a kind message for my husband’s birthday.

I really loved this hotel! The room was spacious and the bed was very comfortable compared to other places we stayed on our vacation! The bathroom was luxurious and the shower was excellent at the end of a long day of walking the city.

Very nice hotel! I went out a little to stay somewhere with more historical and fancy style. I was here 2 nights and everything was good. Very comfortable bed, nice bathroom and formal professional staff. Cool art deco style design everywhere. Everything is modern and convenient. I highly recommend booking with breakfast included. It's cheaper that way and the cafe is one of the best buffets I've been to. I didn't do that I just went and figured it out later. I saw some tour groups there and everyone liked it. If you're on a tour and they include this hotel, it's a good tour company. It's about a 15 minute walk from the main train station.

Not sure how this hotel gets an endless array of 4 to 5 starts. I booked three rooms, and two of the rooms the AC didn't work. Their response, you need to remain in the room and wait for the technician to come and repair it. Isn't this something you should have taken care of before a patron checks in?? Why is this our responsibility? The hotel is pretty much outdated and the curtains need a wash it's pretty dust y and needs a renovation. The tub/shower is in tight quarters and really isn't accessible for anyone with bad knees or any elderly person. The staff is hit or miss, some are extremely friendly, polite and nice. Some don't want to be bothered. A simple question of which restaurants are open late couldn't be answered. There is a nice restaurant cafe imperial next to the hotel, you would think as a hotel patron you would get priority. The hostess asked if we had a reservation? We told her we are staying at the hotel, she kept on repeating if we needed a reservation? I told her we just wanted to order coffee to go? I don't think I've ever seen a lack of communication on hotel staff. Asking about late check out is trying to understand Kafka's Metamorphosis. Maybe, 1 pm, maybe 3 pm, maybe 2 pm depending on which clerk you ask. Then it required a fee. There wasn't any consisting messaging and it was dependent on the person responding to you. The pictures of most of the bookings are outdated, and this hotel needs a major renovation. The halls look like something out of a Stephen King the shining. This isn't an antique, your going for a 4 to 5 star status. I wouldn't ever want to stay in a hotel like this ever again. The first night when the AC didn't work. The response was to open the windows. Couldn't open the windows because they were locked shut. The one exceptional thing about this hotel is it's location. Everything else was an epic fail. I really wanted the hotel to get a 4 to 5 star rating but the AC is something that should not fail on any quality inspection. Two of the three rooms didn't have a functioning one.

Our first time in Prague- stayed here for four days and we were in love with this hotel. Great location- only few minutes away from the old town square. More than that- great staff who are very friendly and happy to accommodate. Would definitely come back here!

Pretty nice place in a safe and walkable area within Prague. Staff was helpful and the rooms were clean. Beds are also very comfortable. One issue, or warning I do have about this hotel is the showers. They are located in a raised tub with no safety handles. It was extreemly scary trying to climb our of this deep and slippery tub, and would imagine almost impossible for older people to get in and out of. I believe they will bring some bath mats to your room if you request them, Why not just have them already in the room? Don't get me wrong... this is a nice place. However, if you are older, or have limited mobility (and you like to shower) you may want to look elsewhere.

My family stayed at this hotel for 4 days while visiting Prague and it was fabulous. The hotel itself is beautiful and very clean inside. The rooms were quiet and the staff was helpful and professional. The breakfast buffet was delicious - always kept fresh and well stocked with good service from the waiters. We got several helpful dinner recommendations from the concierge and she helped us book a half day trip as well. The location is great for getting around much of old town - a short walk to old town square (~10 mins) and Charles Bridge (~17-20 mins). There is a metro stop two blocks away which is great if you are taking metros/trams across the river or up to the castle. Would definitely stay at this beautiful hotel on a return trip to Prague!

This hotel is gorgeous and walkable to old town Prague. My only issues were mainly in the bathroom, the tub was very hard to get in and out of and the toilet was rather low to the ground. It was also tight quarters in there. The Decour throughout the hotel is fantastic and the restaurant is pretty good.

Location: short walk to old and new town Restaurant options: great restaurants and not too touristy Advice: take a stroll on the side streets. Amazing finds Sauna and gym: take advantage of this. Room size: standard to small Breakfast buffet: average. Omelette stations was weak Why am I only giving this 3 stars? Bugs in the bathroom! Never seen these types of bugs. I believe these might be water related based on how they walk. Almost like an eel with legs. I killed 6 in one night. Then moved to another room and killed one.

We were here three nights and greatly enjoyed the art deco ambiance such as the porcelain murals in the restaurant, which also had great food and professional wait persons, as well as the friendly check in and check out service. It's also got many nicer restaurants nearby as well as sandwich places and a Starbucks and a short walk to the Palladium shopping mall that has everything else and to Republic Square where you can get trams to everywhere and pick up tours for all over the city.

Midsize hotel with lots of charm desk staff is great. Rooms were large as was the bath. Nice decor very clean. Restaurant is above average with a large breakfast buffet at a reasonable price. Location can't be beat, close to malls, old town, the Charles Bridge and Lots of restaurants.

Wow! Love this place! Incredible deco detail. Rooms are huge for Europe. (Note, I didn't say bathroom.) Despite small bathroom, it was beautifully appointed and very functional. Their bar is excellent, breakfast buffet is excellent. I will return!

We've stayed there only one night and we enjoined it really! The room was great and the service personal polite and courteous! Everything was fine. We rate with four stars because our room maybe was a former suite and it only was separated by an wooden door to the neighbor room! We were very tiered after a great day in Prague, so we were not really disturbed by this! But in view of the fact, that this is a 5stars hotel and expensive, it was the reason for us, to give only 4 rating stars! Everything else was perfect! We can recommend this hotel!!

The Art Deco decor added novelty to our stay, plus their pistachio ice cream was divine.

Not really Art Deco at all. The hotel has some interesting history and was used to set up military housing at some point. The finishes in the restaurant remind me of beautiful old Turkish baths in Istanbul. The food here was decent. The zdelka was excellent. I did enjoy the meals here and thought that they were well-priced. The service was good and my introduction to cider was amazing.

Staff are polite, rooms are relatively clean. I had an OK experience, though now I regret not going after other options I had. I selected this hotel, because they claimed it's a 5 star hotel. It's an expensive hotel and we stayed there for 5 night and paid 1500 euros. The worst part of their service was their "Spa" and massages. We purchased super expensive 90 minutes massage which not only was relaxing, but it was amateur and painful. After I discussed this problem two times with hotel concierge, they replied they cant do any anything! I think this is a 3-star hotel attitude. My suggestion: do not go to imperial hotel.

This hotel is fabulous! Beautiful room, amazing food and lovely staff. Location was also good. Highly recommend!

Excellent location and great size of hotel. Best hotel when I stayed in Europe. The breakfast was so delicious and it's included inside the package. Love the historical building and people were pretty friendly over there. If you visit there, make sure you try their onion soup, better than some of French onion soup in France. Love it!