Art Apart Hotel

I had a terrible experience at this hotel and would not recommend it to anyone. The reception staff were incredibly rude and unprofessional, treating us with complete disrespect from the moment we arrived. To make matters worse, they overcharged us and refused to provide a proper explanation or refund. It felt like they were trying to steal our money outright. Despite raising our concerns multiple times, we were met with dismissive and hostile responses. The lack of basic customer service and honesty is unacceptable. Save yourself the trouble and avoid this place at all costs. There are far better options where you’ll be treated with respect and fairness.

The staff was professional, welcoming, and always ready to help with recommendations or any needs we had during our stay. The location of the hotel was perfect — close to major attractions, yet in a quiet area that allowed us to unwind peacefully.

The person is totally scamer he over charge customers and charge money already damaged washroom vanities. i was call police then he asked us to checkout.

This was an very unexpected hotel, treating costumers in a very a awful way which is unacceptable. They would enter our room without a permission, even though they would break stuff in the room and put the blame on us. Somehow we depended on them for making a trip for us to another city, we paid for the money somehow they say that we didn’t pay or they didn’t receive it. It was very unfair treatment

Lovely quaint hotel around 2 1/2 miles from the railway station and 3/4 of a mile from the nearest metro. Very attentive staff, nice little breakfast and a decent room. Certainly excellent value for money.

The hotel itself is in a very quiet residential neighborhood with some restaurants nearby (Mona, Jumanji, Nan Dae Mun). The closest metro station Kosmonvatlar (about 20 mins walk away) has the most unique artwork in the whole metro line and is very handy to get to the all the main tourist attractions in Tashkent. We arranged transfers to and from the airport to the hotel and pick-up was smooth and reliable (not always a given in my experience with another Tashkent guesthouse). The reception seemed to be open 24 hours and the young chap manning the counter spoke decent English. The hotel itself seems to be a older refurbished property with slightly dated but largish rooms. We got a suite but the balcony was totally unnecessary and not useful/nice, would suggest to get the normal double room unless you have a lot of luggage and need extra space. Things generally worked well including the wifi. Breakfast was a small buffet with some hot western items which was decent but not great. They also provide a packed breakfast if you need to check out early in the morning. For me what is outstanding about the hotel is the additional value added services provided at a reasonable cost, including assistance with visa/consular requirement and booking of train tickets (only for guests staying at the hotel). We communicated with Pavel on these additional services and he was very prompt, informative, and responsive.

rooms are tiny... beds are very very firm and not that comfortable. noise can be a problem from nearby businesses. There are rooms, where your bathroom is down the hall. I had one such room. very cheap, it was clean, but, the drapes didnt cover the whole window, and you had another hotel right across the street, not 40 feet away, so privacy is an issue. the breakfast was at least moderately decent, meats of some sort, eggs you could poach, some fruits, deserts, cookies, breads. staff was at least very friendly, location isnt bad if you need to go to the airport, and the price to get to the airport, isnt even $2.00 US, which was 15000 SOM ( 11000 Som per US Dollar, yea, hell of a conversion rate ). Room was $20 a night, which is not bad actually, except the whole walking down the hall to go to the bathroom. beds are twin sized in most rooms, and not that comfortable as I said. covers are, odd, more like a comforter sheet combo, so either will be too warm, or ok if you keep the window open or A/C on ( even in winter, room was overly warm, go figure ).

About 15 minutes from Airport; about 15 minute walk to Metro. Room was large with comfortable bed. Nice buffet breakfast with fruits, sandwich capability and good pastries. The staff did nice job in booking 3 trains for me which is difficult to do on the railroad website. Good value!