arte Hotel Salzburg

Clean hotel located in a convenient location. Just a few minutes walk from the train station. Items in the mini bar are free and housekeeping even tops it up. Comes with a sauna and gym as well and we thoroughly enjoyed the sauna. I also want to thank the receptionist with the blue hair (can’t remember the name). She was very helpful and asked how to pronounce my wife’s Chinese surname as she wanted to pronounce it correctly in the future for other guests. View from the hotel room was amazing as well. The rooftop bar also had great cocktails.

Perfect location! |The view from bed was insane we could see the alps and the city. Just amazing to wake up to! |The room was spacious and comfortable. |Staff were polite and helpful. |My only gripe is the bathroom. The shower was open in the room. Even if I was there with my partner I don’t want to be seen or watch someone else shower. I do wish hotels in general would stop this. But other than that perfect stay.

Very cool hotel! Didn't expect this much for the price! The view from our suite on the 3rd floor was absolutely stunning! Beware though, as the glass is two way so people on the street can see you in your bed and shower

Location was good as it’s only a few minutes to the main train station - but we’re not happy that there’s no kettle/ jug to boil hot water during our winter days here. Went to request and front desk mentioned they have given to other hotel guests who requested for kettles earlier than us.Lobby provides lemon water which has turned bad and tasted funky.

This is a great base for seeing Salzburg. It's about a 2 minute walk from the train station so super handy and you can't miss it - come out and turn left and you can see in the distance.|We were on the 5th floor and had no complaints about our room. The hotel is very modern and our stay was very comfortable. The bedroom and bathroom are open plan, separated by a divider and fairly flimsy curtain so may be slightly awkward for some people. Other than that we couldn't fault the hotel at all and would definitely stay here again if we came back to this beautiful city.|We were here mainly for the Sound of Music tour and the main square where the bus meets was around a 10 minute walk from the hotel.

We like this hotel very much as the 4 beds are separated by toilet and shower area. The room is surprisingly spacious and comfortable. Location is superb as it's walking distance to the main train station. We thoroughly enjoyed our stay.

Great hotel with outstanding view from the room. Fully equipped with coffee machine, electric curtains and etc. nice rooms to stay with family. Breakfast is also ok, a bit pricey that what we had in Munchen. Centre of the city is 15 min walking, 5 min by car. If you visit during weekend parking spot opposite to hotel is free.

The check-in process was unpleasant due to the receptionist, Ana, who was unfriendly and unprofessional. She asked for our name and passport multiple times but still got it wrong. When we spelled out our name, she didn’t get it right and gave us the wrong room key. Upon noticing the mistake, she snapped at us, saying, “You should have given me the passport; it is easier as I told you.” With that attitude, there’s clearly no intention to improve customer service. Honestly, you might as well stay in the hotel yourself if that’s the approach, it is easier that way.