Arthotel ANA Flair I Nördlingen

Absolutely terrible service. Reception closes at the time check-in begins. No code arrived by email. Had to ring twice to get it. Even though breakfast had been paid for, there was no breakfast available for us. Not even to pay (again!) on the day. Nothing about this place would take us back there. Choose somewhere else!

I booked for 4 nights from Dec15 to 19, 2023. - I arrived at the hotel at 16:00 on Dec15 Friday. The hotel was locked and not staffed. The notice on the door said I should have received an email with a security code to retrieve my key from a box on the door to check myself in. But I did not receive such an email. I called the hotel and there was only an answering service. Fortunate another guest helped me to call and got hold of a staff, who provided the security code on the phone, which enabled me to check in. - on Dec16, my dirty towels were not changed. I requested to have some clean towels, via the phone, again, since the front desk was not staffed, again. The staff on the phone promised to have the towels delivered within one hour. I waited from 18:00 to 22:00, nobody came. I called more than 5 times, nobody answers. It feels like staying in a ghost castle, there is neither staff nor guest (no wonder!) here.

Room is pretty dated and bed is very small in a single room. The shower pressure could strip paint off your car. However, the resteraunt is really good and the staff are very friendly and helpful. Room staff do a very thorough job and the place is very well maintained. The bar and lobby and dining room are all nice and feel historic. A nice place to stay all things considered.

No hotel staff whatsoever. Wifi sucks. TV works a few hours a day. Just woke up at 2am to, at least, five besbugs eating me. Called the property, management is in Augsburg (a city 40 minutes away). Said O had to wait until hotel staff gets here, at aprox 6am. I only want my lugagge sanitized and go as far away from here as I possibly can. Do yourself a favor, and DO NOT EVEN CONSIDER coming near this place.

No aircon, no fans, rather hot and cars rushing by. It's probably a great place to stay, alas not during hot summer days...

The Hotel personal were very friendly and no complaints about them. The price of the room around 60 € is also pretty fair. However, the rooms are really very old and desperately needs renovations. The Art in the hotel is displayed only around receptions and not in the room. Even after explicitly requesting quiet room, we were specifically given a room facing the main road. The breakfast is just about average and we get down for breakfast around 9:15 and mostly everything was empty and re-fill was out of question as we were the last ones.

Just PERFECT. Close to the train station, but really quite. Also 5 min from the city center🔥 rooms are renovated, everything is very clean. Every detail made with love and you can feel it! Even the flowers at the tables. Adorable ☺️ Special thanks to Frau Kraus for such a lovely service. She helped me in every way when I needed anything. I found fresh water in my room every day of my stay. Btw there’s free parking for the guests. Definitely coming again!

AMAZING HOTEL IN AN AMAZING CITY. The hotel's staff is very friendly, professional and responsible. The hotel offers an excelent breakfast buffet all u can eat included in the room's payment. They have their own parking lot reserved for the client, the parking fee is also included in the bedroom price. So u haven't to worry about breakfast and parking. The rooms are very comfortable.