Arthotel Heidelberg

I am simply shocked at the high ratings people have given this hotel. It would be ok if they charged half as much but at the price we paid it was very poor value. We decided to splurge on this hotel expecting it to be much nicer than it is. It was twice the price of every other accommodation we stayed in during our tour of Germany and it was not half as nice. |The bed is ok but the room is very basic. There is no mini bar or even a fridge. No pictures or even anywhere to put your suitcase. Amenities are one bottle of water, soap and shampoo. The reception is the bar which is also basic. I never saw anyone actually drink in there. The service was not friendly nor accommodating. I was so glad when our stay was over.

Beautiful hotel with very large rooms! Loved the decor in the hotel and the rooms - wonderful mix of old and new. It was very quiet at night, even with the windows opened. We enjoyed the breakfast very much and also the location that allowed us to walk to dinner in the evening but be out and about in the day by car.

We stayed in this hotel while we travelled to Netherlands. The room was very stylish and everything worked great. Everything was clean and shiny. The service was friendly and efficient. They have a parking lot and you can charge your EV. Our dog was welcome too.

My room was to die for. Very large, beautifully designed and furnished, high quality bed, seating area, very large bathroom, temperature controlled areas. Couldn't fault it although the toiletries were a bit small and no bathroom. Breakfast goodish, attentive staff, especially Tom, - efficient, personable. What is missing ? "Art"hotel has nor art beyond cheap prints on the walls.

Great location, comfortable setting, impeccable cleanliness and hospitable staff. ||We loved staying at this hotel. It is so peaceful and has such a convenient location. We relaxed the moment we arrived.||Arthotel has such a convenient and safe location, just a few steps from a beautiful shopping and dining district and adjacent to a university. Everything is an easy walk away. Every morning we loved walking to a nearby bakery and restaurant. ||Our room and bathroom were spacious and neat as a pin. It truly felt like a retreat from the bustle. All of the furnishings and mechanicals were new.||And we can’t say enough about the staff. Kira showed us to our rooms and was knowledgeable and so very welcoming. Elli helped us find a great restaurant and was always ready to answer our questions. Every staff member was on their A game.||This hotel will be at the top of our list if and when we return to Heidelberg.

The front of house staff were very good. My room, whilst very big lacked any comfortable seating. One 'bucket' style chair but nothing one could relax in. The 'goodies' in the bathroom are a bit sparse and not replaced daily alongside having to request a robe which was not in the room. Great location for old town. The breakfast was, for me, as a gluten free veggie also a bit on the poor side. Hardly any fruit, no lactose free or vegan yogurts or milk, no GF cereal. They provide two GF rolls (not great quality). For a short business trip it was fine but not sure for anything else (for me)

Comfortable and homely hotel on a great location. Friendly staff that let you do your thing. Clean and comfortable rooms and parking directly under the hotel. Very large roof terrace that you can use.||Our 3-day visit was the second time in this hotel. A third visit is in the plan for sure.

My wife and I really enjoyed the 1 night stay at the ArtHotel Heidelberg. it was a very spacious room, centrally located in the Altstadt. Very close to the Marktplatz area and the castle funicular. The staff person that checked us in was very diligent, despite us being so late to check in. She walked to room with us, showing us the amenities - we really appreciated having her show us how the AC worked since it was warm in the room when we checked in. ||Directions to close sites and restaurants was also spot on. Was able to enjoy a nice meal and stroll about town before dark. ||Breakfast was provided the next day for an extra charge, which was worth the money.||The best feature perhaps was the securing of luggage after check out, while we were able to enjoy the castle and the sites before having to leave for our next city. ||Very comfortable room, with great hospitality being offered. We will definitely seek reservations at this hotel when back in Heidelberg!

We enjoyed 2 nights here. It is centrally located to Old Town and right next to part of Heidelberg University. The room is modern and comfortable - the bed is on the firm side but not too firm. The bathroom is awesome and has an incredible shower head. The only negative is no refrigerator in the room. The staff are very nice and accommodated any request. Much gratitude to Felix and Philip for making our stay so wonderful!

Stayed here for the first time last month and it was just perfect. The place itself is just a beautiful hotel and the rooms are a nice size and great size bathrooms. It has a great courtyard to sit and eat/drink. The staff is so nice and helpful. It is just a two minute walk to the Uni Platz or the Main Street and a five minute walk to the berg bahn. Will stay here again on our next visit to Heidelberg.

We stayed here for the second time just last month. Our first visit was for four days, this recent visit was nine. I really love this hotel. There are several things that bothered me about it but I would still go back. The first problem was the hair dryer. It was so weak that it wasted a lot of my time. Also, my hair was horrible. Drying my hair with the hair dryer in the room produced almost the same result as letting my hair air dry. Also, the shampoo was very drying. They also supplied no conditioner. One morning we went to have breakfast downstairs in the Romer restaurant and the food was exposed to the air and there were little flies feasting on the food. Gross. I ate somewhere else. But I'm not sure if that reflects on the hotel or not. Another thing that was a real problem was that instead of full sized bed, they had two twin beds pushed together. I don't think I need to detail the issues with that. So, if I've had all these problems and still would stay there again, then you know it has to be a great little hotel. The location is perfect. Just close enough to walk easily to all the best shopping and dining. The staff is friendly. The rooms are gorgeous and very clean. Just remember to bring your own hair dryer, shampoo and conditioner. And ask for a room with a real bed!