Georg B.
Google
⭐ 1-Star Review – Amazing Hotel, Terrible Service! ⭐
The hotel itself is beautiful — clean, modern, and comfortable.
But the service was absolutely disastrous.
We had a confirmed booking, yet when we arrived to check in, they couldn’t find our reservation. Turns out, they had entered it for the wrong day. Instead of helping quickly, the staff member took her time finishing her cigarette before coming inside — and even laughed about the situation while blaming us for their mistake.
Such a shame, because the hotel deserves better staff.
👉 Hotel: Excellent.
Service: Catastrophic.