Aline Guimaraes
Google
My husband and I had a wonderful experience at this hotel. The location is excellent, with easy access to several key attractions, making our stay even more comfortable. The hotel has a very pleasant atmosphere, and the staff, in general, was warm and attentive. We would like to especially highlight Yamila, who assisted us during breakfast. We were pleasantly surprised to find that she could communicate in sign language, which allowed my husband, who is deaf and mute, to feel comfortable and well taken care of. This is not something you commonly encounter in many places, and it truly made a significant difference to our experience. It would be fantastic if more establishments had staff trained in this area, as it enables all guests, regardless of their needs, to enjoy their stay without communication barriers.
We leave very happy with our visit and will definitely be eager to return in the future. Highly recommended!