Fiji Qawali
Google
Appaled at the level of customer service at this restaurant. See photo attached, ordered Boat B.
First bullet point specifies that the order comes with California roll, tuna roll or salmon roll. I chose the tuna roll. My order came with both a California roll and tuna roll even though the bulletpoint says "or". I noted this to the waiter and said perhaps it was a misunderstanding of the menu and that I could not eat California roll due to dietary restrictions, and I had properly specified when giving the order that I wanted Tuna Roll. The waitress indicated that she could change the order but it would be an extra $1. She indicated that no one else has ever had this problem and that I am the only one. Furthermore, she indicated that I should have told her about my dietary restriction. Granted I should have done so, but a tuna roll doesn't go against my dietary restriction so I felt no need to indicate as such. This was merely an error by the establishment in the grammatical structure/wording of their menu for Boat B.
I pointed my concern to the menu and the wording of the menu to my server. I am sympathetic to the fact that it was a misunderstanding and miscommunication between both the server and I; however, the manner in which the menu miscommunication was dealt with by the server was subpar, including the adding of an additional $1. I indicated to the server that I'll speak to her boss; however, no such manager addressed my concerns.