Tammy Y.
Yelp
Ummm... okay. Just the down and dirty:
1. They found a really good photographer and set designer to take the photos for their site, cause what you see on the site AIN'T what you getting when you get there. The place isn't necessarily dirty, it's just run down.
2. Maybe it was cause we went during the off-season, but the lack of activity around the place was a little depressing. However, that allowed for service to be particularly efficient.
3. The in-suite fireplace and complimentary log are a nice touch.
4. Don't tell your guests you are going to give them a gift card for Tim Horton's for breakfast because the power is out in the city, and then give a family of five a $5.00 gift card. Who cares about this one card per room rule? It's insulting and quite frankly, we'd rather you not have mentioned said compensation at all.
I hate to say this, cause I'm all about supporting the underdogs (and trust me, next to their topdog neighbour Deerhurst, they are about as under as under can be), but if you're heading to Huntsville during the off-season, try and avoid this place. It's a little depressing. However, maybe once the ski season picks up, the bustle could add some warmth here.