Ascot Hotel

Worst experience at a hotel. My sister and I booked at the Ascot and at check in was asked by the man at reception if someone else would be joining us, even after saying we needed a room for 2. The person who helped us at check in was misogynistic and this was deeply upsetting. When I asked him if I could park my car in the basement his reply was, "No. You will need a man to drive the car in". I was shocked and asked why, his response was that it is a steep driveway and it's difficult to get in, and that he could not drive in there. It was unacceptable for him to say this to a guest, and assume that I cannot drive my car into a tough parking space because I am a woman. He proceeded to show us to the room, in the elevator, he apologized for how he looked because he "had a party and it was a rough night". This was so inappropriate and unnecessary. Once at the room he came into the room after opening it and asked, again, if someone else would be joining us. This made us feel very uneasy. The hotel is not located in the nicest or seemingly safe area. Outside our window on the street below, there were rowdy drunk people who were talking very loudly. We did not feel safe. The rooms are clean but dimly lit. In the passage, there was an empty beer glass and the hotel smelled quite intense with detergent. Not a very pleasant smell. After feeling upset by the man at reception, the dimly passageway and rooms, and the feeling of being unsafe, we checked out immediately. At checkout, we were helped by a different man who was much nicer. Maybe we would have had a different experience if he helped us from the beginning.

Good place to cheat and play with other married men||I Have no conscious ||I Pick my pleasure over my family||My son is in the hospital now I have to you for a long time and then we can go back home to the place to the place for dinner at home for lunch or lunch tomorrow and I'll get the best friend for dinner at my mom's and I'll have the dinner tomorrow morning and I can get the rest of my way home and go back home to sleep

The hotel needs attention. No TV, safe not working, didn't have water for 18 hours yet the staff didn't attempt to make a plan, maybe just supply 5 liter bottles or alternatives. Very noisy from 5 am when the gym bunnies throw their weights on the floor above, playing loud doef-doef music to motivate them (from tge look of them, it doesn't help)... The staff is friendly when you encounter them though, and the rooms have a bar fridge which is a big bonus. There's a pizza hut, Steers, well-stocked Spar, and a Woolies food in the same block. So ample options for food and snacks. Location also good, somewhat outside the very busy areas of JHB, which I prefer. Cost wise very affordable.

Nice hotel , rooms are clean and neat, comfortable rooms with amenities to make tea and coffee,water is available . Staff is very friendly and helpful

This is a clean and decent hotel that appeared to be set in a neighborhood. No bugs so that was appreciated but the rooms could stand an upgrade. A bar/restaurant is attached but if you sleep early skip this venue. The music goes on until 12 midnight. Staff was friendly and helpful. The shower was too close to the wall for comfort when bathing. Not a lot of room or plugs for electronic devices. Load balancing affected some nights as the electricity would be off.

I have stayed in many different hotels in South Africa. This is the worst 4 star hotel I have ever been to. Here are my reasons : 1. There were no spoons in the room to make coffee or tea. 2. They placed sachets of the cheapest type of coffee in the room. 3. There were no bath towels in the room. 4. There was a loud drilling sound. Extremely unpleasant experience. I was advised there is a factory nearby. So this is a long term issue. 5. Parking is horrible. Hotel car park is a nightmare. I didnt feel safe parking car on road. 6. Door leading to balcony was old and very difficult to close. 7. Very noisey, with traffic and I was apparently on the quieter side of the hotel. I would suggest management also train staff to double check rooms before allowing check in. I checķed out the same evening. I just told front desk I had a family emergency as i was not in the mood to get into details as to my unhappiness. This hotel should be downgraded to a 1 star or 2 star hotel. I have stayed in much better 1 star and 2 star hotels in South Africa. And to top it all off, I was called the next day with a staff member saying they noticed 2 towels missing, implying I took it. When i saw their number pop up on my phone, I thought they were calling to check on my stay but sadly it was to accuse a guest of stealing towels which was not there in the first place.

Great stay, newly refubished rooms and bathrooms. Very helpful and friendly staff. We thoroughly enjoyed our stay. The parking on the street was safe and covered by the hotels CCTV. The car guard was helpful. You can walk to the restaurants and cafes, it is a safe and friendly area. It was quiet at night.

There is no parking for large vehicles. The manager is rude No assistance from front desk Pathetic establishment