Katherine S.
Yelp
I hate to update like this, but I'm kind of miffed. I really love their "smoked turkey" sandwich (with wasabi mayo), so much that I even make it myself at home! I don't live in the neighborhood, so I don't go to Ashbox often, but when I'm around at lunchtime, I stop by. So, maybe 4 times total.
The last time I went, I ordered the smoked turkey sandwich and asked to add avocado, like the last time. Instead, I got their "turkey and avocado" sandwich which had honey mustard and non-smoked turkey. Okay, fine, I get the confusion. It wasn't terrible anyway.
So, this time I go in and make it very clear what I'm ordered. I want the SMOKED turkey sandwich, Letter C, yeah, that one. And can you please ADD avocado? Because it doesn't have avocado.
And I get.....the "turkey and avocado" sandwich. This time I sent it back, apologetically. I asked for the other sandwich, the LETTER C SANDWICH, NOT the turkey and avocado, the one with wasabi mayo, please! See? They are different sandwiches! (lots of pointing at the menu board here)
And I get....a stupid "turkey and avocado" sandwich, except this time, they've swapped the honey mustard for plain old non-wasabi mayo. I give up. It's not a language barrier; the guy I ordered from and talked to had a very clear American accent. I'll just go back to eating my homemade sandwiches.