Asia Gardens

On the surface this hotel is fantastic. |The rooms are great, the breakfast is divine and the variety of restaurants (each with a different Asian theme ) is extensive. |Dig a little deeper however and you start to see issues. |Issues that in 2025 in top 5 star hotels simply should not be issues. |As a family we travel extensively and we like to stay in lovely hotels . |First issue (and this may be ok for some ) but only long trousers in restaurants at night. Now call me old fashioned but I don't want to be wearing long trousers in 30 degrees. Whilst the hotel offered to loan me a pair I chose room service. |Second, and this one bothered me more. There is simply no access to the pools before 10am .|Now I am an early riser and I enjoy being by the pool from 8am when the sun isn't too hot ( my father passed from skin cancer for context ) so to be physically removed at 9.35am was pretty depressing. I remember back to when my kids were young and woke at 6am this would have been awful. |I fully accept rules are rules. It's their rules and I must accept them but for me this is all it takes to not want to come back. |I'll stick to ikos thank you.

What a great stay My stay at Asia Gardens Hotel & Thai Spa was nothing short of exceptional! From the moment we arrived, the stunning Thai-inspired architecture and lush, impeccably maintained gardens transported us to a serene, tropical oasis. The grounds are breathtaking, with winding pathways, tranquil carp ponds, and magnificent pools that create a truly relaxing atmosphere. The rooms were spacious, luxurious, and spotlessly clean, with comfortable beds and elegant decor that perfectly complemented the hotel’s exotic ambiance. The staff were incredibly friendly and attentive, always going the extra mile to ensure our needs were met. The breakfast buffet was superb, offering a wide variety of fresh, high-quality options to suit every taste, though I’d love to see even more variety in juices and salads next time. The Thai Spa was a highlight, offering a rejuvenating experience with skilled therapists and a calming environment. The dining options were impressive, with delicious cuisine served in beautifully designed restaurants, though I’d recommend booking in advance as some spots fill up quickly. Overall, Asia Gardens is a gem on the Costa Blanca, blending luxury, relaxation, and a unique Far Eastern vibe just minutes from Benidorm. I can’t wait to return !

Absolutely incredible stay – stunning gardens and exceptional design I spent five days at Asia Gardens & Thai Spa in Benidorm with my 13-year-old daughter and we were absolutely amazed. The hotel is truly exceptional. The gardens are lush, with abundant and beautiful vegetation, impeccably maintained. There are waterfalls and several absolutely stunning pools – everything is picture-perfect. The design and atmosphere of the hotel are exquisite, creating a peaceful and luxurious escape. The staff is friendly and welcoming, always smiling and helpful. Our room was spotless and very comfortable. That being said, the only downside is the pricing inside the hotel. There’s a €30 charge for late check-out, €200 per day for double sunbeds by the pool – which I’ve had for free in other luxury hotels – €35 for a plate of pasta at the Koh Samui restaurant, and €14.01 for a strawberry smoothie at the pool bar. The prices are quite high, especially considering the already premium room rates. Still, the overall experience was unforgettable, and I would absolutely love to return. A truly special place.

Bad experience. The hotel is old and clearly needs investment in renovation. Our belongings were stolen at the pool when we stepped away from our loungers, and the professionalism of the spa manager is questionable. Restaurant staff were generally unfriendly, and the food lacked both quality and variety for the type of hotel it claims to be. I do not recommend it.

We were excited when we booked up this hotel for this coming September. My husband is golf mad and I love to sit and relax by a pool. We’ve booked the best suite. I sent over all our itinerary. Everything was sent. I told them where and when we would be landing even how many suit cases ! I sent everything over including which restaurants we would like to eat in and what time. I also asked for tee times for my husband. I received a reply. There isn’t two golf courses at this hotel. They are at another hotel. You have to book the tee times yourself as it’s nothing to do with them. It’s a little misleading as this isn’t obvious on their website. Ok. No problem, do you supply a shuttle? Never received a reply. No, you can’t book the restaurants until one week before your stay. I don’t understand why not? So I’ve got to ask them again in September. Yet they have all the information! Why can’t they do this for me? Annoyingly, I have a minor medical procedure a week before so it’s not ideal. Ok let’s do some chi kung and also the relaxation session as advertised at the hotel. No, you can’t book this until a week before! So again I’ve got to do this. Then I received an email from Karen asking for my arrival details. So I had to send all this again! I then received confirmation of an arrival for a completely different person arriving in July! A few days later I received another travel confirmation for yet another person from Karen. So I am wondering whether to cancel as this isn’t what I expect from a 5 star hotel. We haven’t even arrived yet!

I slept here for 2 nights. Hotel itself is just fine. 30 min after checking out, I found out that I had forgotten my shoes. By now I was 70km away. So I called and indicated that I forgot my shoes(hoka). They would call me back when they had looked. 6 hours later still no one heard. So I called back and got no answer. Tried again 2 days later. Did I get someone on the line who said they could not find anything. I honestly find it super weird that my shoes were not in the closet of my hotel room after 30 min. I would like to get reaction to this and explain or maybe tell who "took" my shoes

The gardens surrounding the hotel are outstanding - I don’t think you would find better anywhere in the world. The atmosphere around most of the pools is also very tranquil and calm - a real retreat. ||I would give it an exceptional score except for 2 things. ||The Thai Spa has been themed badly - the interior corridors and massage rooms barely score 1/10. In comparison to eg a Banyan Tree Spa. And no Thai people anywhere in sight - not in the spa. Not in the restaurants. A little bit more trying could make it a much more authentic experience. ||The hotel boasts many restaurants, but not all are open every night. The reason for this became apparent. The same restaurant venue is used eg one night for Thai cuisine and is called Koh Samui, the next night a different theme. ||Some of the food is excellent - so long as they stick to Spanish cuisine. The Italian offering at Lombocci is terrible - probably the worst saltimbocca I’ve ever had. Maybe they’re trying to do too much? If someone tells you that you must wear long pants for an exclusive Italian experience you expect something special… ||And why no steak house experience … ||Conclusion - a great place to retreat offseason for a couple of days. And try stick to the Spanish experience - outside of that it has little sparkle

Our stays here are now into the double figures since 2013 and it remains exceptional. The quality all round is second to none. Amazing pools. Cocktails. Breakfast. Service. Rooms. It's all fantastic.||We recommend a hop to Altea Old Town - a super place to visit with brilliant restaurants.||See you next year AG

I love to travel. I love hotels. Sometimes it's fun to tough it out via camping. Sometimes it's fun to focus on the overall experience so the hotel room doesn't matter. Sometimes you spend more, sometimes you spend less. I don't compare a luxury hotel to the holiday inn because it's not a fair comparison. I love the holiday inn but I also love luxury hotels. I've been fortunate to stay at beautiful and high pricepoint resorts - rosewood mayakoba, etc. we came to Alicante with the sole purpose of staying at this hotel. We took a 5 hour train and spent $600 per night. The hotel feels stale. The food is horrible. Some of the worst food I've ever had - but charged at a luxury price point. I could go on and on but what I can tell you is that I've never felt more ripped off. Ever. The staff is great though. No doubt about that.

Very nice resort. It's the best hotel you can find in the area. The rooms r super clean and the hotel is well designed. It's close to a big theme park and gulf course. There r 3 pools here. The only down side is service is a bet slow.