Asian Ruby Hotel Ho Chi Minh City

This review is only for the massage as we did not stay at the hotel, but the hotel reception counter is located directly next to the massage area and the same hotel receptionist also serves as the massage receptionist. And she was full of bad attitude - a likely indication of the quality (or distinct lack thereof) of your stay if you choose to use the hotel. We came in a group of four and each chose a different massage. In order to make a booking one has to pay a deposit, which I did. This seems to be common practice here so we did not say anything. The massage itself was conducted in a cramp room with other customers, and was mediocre at best. There was no semblance of relaxation as the masseurs chatted with eachother and no music was played. The technique employed could not match the Thai or Indonesians, but I guess this is not what Vietnam is known for so I have no qualms. At the end of the 1 hour massage, the masseur blatantly asked for a tip. Nowhere else in Asia have I experienced this so boldly. I tipped her for what I thought was a mediocre experience and she commented “so little?”. I ignored this. On payment the receptionist wanted to collect all the payment for 4 people, but I told her we would be paying individually. She rolled her eyes and openly displayed rudeness and hostility, even with other customers at the reception in front of her. I cannot comment if this is cultural or situational as I have received mixed service standards with the Vietnamese. However what is for certain is that this establishment is mediocre, rude and definitely not worth your money nor patronage. Avoid like the plague.

Average hotel with average cleanliness with no hot water. we tried keeping water taps open for 5 mins for left side and 5 minutes for right side as receptionist said But nothing happened. Complained about it two times but no one came to fix it.

My stay here was nothing short of amazing. The modern design and chic decor made it a stylish choice. The staff was professional and always available to assist with any inquiries. I particularly enjoyed the fitness center and the spa services, which were rejuvenating. A great place for both leisure and relaxation!|

We stayed here on two occasions and were impressed with the cleanliness, hospitality and helpfulness of the hotel & staff. David always made us feel welcome in the restaurant and injected some humour to start each day. Location was excellent with many popular spots within comfortable walking distance. Highly recommended.

Room was fine. Amenities ok. Pool small.but refreshing. Spa didnt work. Breakfast ok, but not sensational. Guy/ porter out the front was fantastic helped out heaps. Clean - no issues. Need to be able to walk one level to breakfast and two fo4 the pool. Not good for accessibilty and those with mobility issues.

Great and friendly service. Plus free breakfast daily.

great location and very nice hotel, staff extremely friendly. Unfortunately when we went the hotel was being refurbished but we did not suffer many disagreement.|This is also probably one of the best buffet breakfast we ever had. Beef was exceptional... yes served at breakfast...

I love this hotel although it’s not called Asian Ruby it’s called Prostyle. It is so nice! The decoration is amazing and the staff are so sweet. Breakfast was the best I’ve had and the older man who worked at breakfast absolutely made my day! What a delightful, kind and sweet man. Our room is really comfortable. We stayed next door one night at the Paragon and this is much nicer! Would stay again. Great pool too!