Daria T.
Yelp
I was there for a birthday party last night, a few of us arrived at 7, asked for the table to be set up, by 7:30 all of the party was there (13 guests). It took 45 minutes for waters and teas to be distributed, another 30 for the alcoholic beverages to be distributed only because we were getting irritated and one of us had to go order drinks at the bar and tell them we'd been waiting over an hour. Finally we get to speak to a manager who's maybe 19, he said "I'll get that figured out I'm sorry for the wait, I'll see what kind of discount I can give you guys" we told him that his waiter was struggling and needed help, he still got no help. 9 o'clock rolls around and the manager coms out and says oh your food is in the window your server will bring it, mind you he never offered to help the poor waiter who was shaking by the end of it all, another 15 minutes before we get food. My order wasn't received properly and the cooks made a completely different food, mind you we can see the kitchen staff from where we're sitting cleaning the kitchen, wiping down tables and what not before we get our food. While our food is being distributed I see cooks and staff eating on counters in the kitchen and walking around eating. I feel bad for our waiter, the manager should have handled that better. We will not be going again.