Asphalt Green - Upper East Side campus

Trying to be constructive here as this is a great activity center for kids, but maybe because of that success, the coaches are not taking this more seriously and are falling into a comfort zone. In this case I am talking about the swimming coaches - they just have the kids (7 year old group) swimming laps without TRULY coaching them on style, basic strokes or trying to see what each kinds needs to correct or learn to become better class after class. If a kid is not learning at this stage basic freestyle form properly, the rest falls, so after more than 6 classes I am not seeing the coaches (female or male) truly teaching and supervising. At this age they need dedicated attention and although we are not expecting to get personal all the time, the science is in the details at this stage. You can see the coaches just walking around and playing more a role of life guards checking the kids are not drawing, than truly teaching. Hope the management get this message and start supervising more the coaches!!!

Asphalt Green is an exceptional destination for children of all ages, providing a fun and engaging environment to learn various sports, including soccer, basketball, baseball, swimming, and karate. Adults can enjoy the top-notch gym and Olympic-size swimming pool, making it an outstanding choice for fitness. Additionally, Spear Physical Therapy, located on the 5th floor, offers comprehensive services and accepts all insurances, including Medicare. However, it's important to note that the pricing can be quite high, especially when seeking a personal trainer. For public members, the cost is $832.50, while members pay $707.63 for four months. One daily session may not be practical, as they only offer training on Tuesdays and Thursdays, with added costs on those days. Moreover, Asphalt Green currently does not provide discounts for seniors or individuals with disabilities. Many patrons and staff believe that implementing a discount would significantly enhance accessibility and benefit the community. Investing in these changes could make Asphalt Green an even more inclusive and attractive place for everyone.

Attended a soccer game. The field is turf and very fast. They have basketball courts too. Plenty of picnic tables and a vending machine. Indoor clear bathrooms are available.i noticed the engineers came through to clear any garbage and maintain cleanliness. Parking is on the street and very limited. Used a local garage for 15 one block away.

The worst facilities one can find and the worst customer service. Unless you are looking for kids activities - stay away from this place! Pool is impossible to use because there are 300 kids are training every day until 8pm and membership locker rooms are dirty

The pool, the pool, the pool. Like Goldilocks, I have tried other pools. The Dodge Y, the Chinatown Y, Chelsea Piers, pools in my apartment building. To quote the late Sinead O'Connor, nothing compares. I trained for two triathlons here, so know the bottom of this pool intimately. And the pool is always clean, perfectly maintained, and a joy! It's Olympic-sized. What I like is that there's typically not a lot of crowding in the lap lanes, so you don't run into the (common) issue of other swimmers tickling your toes or slowing your rhythm. Swimming at Asphalt Green is a mermaid's dream.

The opening times that your website specifies for the field on Upper East side are inorrect. I have been attempting to play on Sundays and the person who is supposed to open it at 6AM never does. Today, on 6/15/25, at 6:30 AM all gates are still closed and locked (and the field is open for use accoring to your calendar). With the amount of funding that this organization is getting, it should be able to hire people that are at least somewhat competent.

This place has incidents that close the facility sporadically. It’s a nice place but beware that it will randomly close cause of heat going out, gas leaks, etc

I wanted to like Asphalt Green, but their handling of recent billing issues has been unacceptable and frustrating. The facility was unexpectedly closed for 12 days in February/March, and although they promised a small credit as a goodwill gesture for all members, they made it nearly impossible for members to claim their credit. Months later, after multiple emails with the Billing Team and the alleged “Director of Customer Experience”, my credit still hasn’t been applied and this is still unresolved. Asphalt Green should never have promised a credit if they had no intention of honoring it. This is deceptive and unfair business practice. I would not recommend this gym to anyone — it’s clear Asphalt Green only cares about getting your money, not about providing honest or respectful service.

I second Peter S. review from February. AG has developed cultural insensitivity to the failing infrastructure. People hear & see the broken fixtures and no one is bothered by it. In addition, they don't answer emails alerting them to broken fixtures. And don't even bother trying to figure out how to send a message to someone there using their "new" website - it's incomprehensible (and I'm a software engineer) and there's unhelpfully no choice for maintenance issues. I joined almost 2 years ago for their swimming pool. The pool is fantastic, so those are the 2 stars in my review, but the rest of the facility is decrepit, especially the members' locker room & showers. Just go through the main door from York Avenue and listen to the screeching noise it makes. It's been like this for two years. Either the maintenance & leadership take a different entrance, or no one cares enough! Last year AG has sent a notice stressing the importance of badges & the need for security. I've complained many times about unlocked doors to no avail. Either make everyone wear badges or remove the stupid lock leading to the pool since no one pays attention to the locks anyway. A year ago when the pool was closed for repairs we were told to use the 92Y pool. They have nice locker rooms and showers! Unfortunately, their pool is really not for lap swimming - shallow and the water is too hot. I know that AG has been doing some improvements to the weight & exercise rooms and supposedly there's a new cafe. I went there last month and wasn't impressed at all. The cafe was closed (it was lunch time on a weekday), so it begs the question what is it for. The young people staffing the front desk are pleasant enough, but either they don't care or don't know how to pass on complaints up the chain. The staff that cleans up the locker rooms is diligent, but one can do only so much when everything is mismatched, old and just falling apart. There's one ADA shower whose foldable chair was ripped out of the wall. The holes are there and instead there's a plastic chair left in the middle of the shower room that is just standing there for no reason. Every shower has shelves ripped out and holes left, every shower has a different shower head and water pressure and different handles for temperature control (there are 6 in total). One even has the whole temperature control reversed, so when you start it, it comes scalding hot and you have to keep opening the control to get it to cooler water. Who's their plumber to install something so stupid and dangerous?!

Read these reviews and they are missing the point by a mile. This pool is the best pool in the city hands down -- and I have tried them all. If you are a serious swimmer or aspiring to be a serious swimmer, want cool, deep water that is crystal clear, there is just no other. In fact, I moved to the neighborhood to be closer after trying eery pool in the city. Also they have a 50 meter options 3-4 days a week. That is just impossible to find. Oh and they have amazing classes, a great fitness center, helpful staff. And....all of it is a not for profit. Every dime you pay goes back to teaching kids across NYC to swim. Sure -- there are a few broken water fountains from time to time, but honestly, for New York City, this is heaven. I am confused by the comments and chalk it up to the squeaky wheels.

I joined specifically to use the warm therapeutic pool in the mornings. Then one morning when I was in the pool, a woman came with a small child and the lifeguard raised the pool to accommodate them without even considering me or asking me. I cannot bathe in two feet of water! Four feet minimum was posted on the wall. I complained and the floor was lowered. The same thing happened a week later. I don't feel that I should be treated like this. There is a time dedicated for families and that was not it! I cancelled my membership and haven't been back even though i live right across the street. I am very disappointed.

Old equipment and dingy in general There are other concerns/going on's which aren't appropriate for yelp. Decent place for kids outdoor activities or if you need a pool.

A lot of these reviews are unfair and can be attributed to some people being excessively demanding. Yes, it's $125 per month, but this is NYC & there aren't many other gyms in this area. What is fair though is the complaints about repairs and certain staff. I recall water fountains being out of service for around a month, A/C issues in the middle of the summer that took way too long to repair, and some staff members are downright rude and will not say good morning back to you. Also, they took away the large stretching area on the 5th Floor to make room for a physical therapy clinic, which I found very upsetting. They seem to believe this was negated by adding an additional weights area on the 4th floor, but I disagree since this was after they increased the price. In looking at these reviews, it seems like Management has a habit of taking AG customers for granted. When people complain about rude staff, they say it will be addressed in future trainings, for example, rather than holding their staff accountable. I'm remaining a member for the time being as it's the only viable option for me in my area, but I firmly do believe this gym would be better if it valued its members (actions speak louder than words such as replies to these reviews - cutting out the stretching area for me is the action that prompted me to write this and why I am not fond of AG's operating style). Trying to be fair.

It holds itself as a non-profit organization serving low-income underserving community. But its staff is incompetent, disengaged and racist. They just yelled at me "you cannot take towels" which I pay for. On the way out, I saw the staff telling a white man "just grab it. yeah". When I forgot my ID and asked for a temp pass, the staff asked for my phone as security for the pass. A few days ago, I saw the staff not even asking for the ID when an old white man asked for the temp pass. I wonder what young children watch and learn from these people.

We love asphalt green! Let's start at the management especially the folks who run the Camps they are well organized and super Sweet. Pat king is great at communicating quickly. I feel comfortable sending my kids there knowing they are in good hands they enjoy the mini camps, swimming and karate programs.

Asphalt Green-Upper East Side This is a nonprofit that runs many athletic programs. You need a membership. They also raise funds for programs serving low income and additionally have some free programs for those in the community. They have swimming, sports leagues and fitness classes. They have camp programs requiring advanced registration. They serve all ages. I'm just getting the word out that it's available for those that want to attend. Based on my experiences I'm not really a fan.

Asphalt Green is the best place to work out and swim. I am on the swim team in AG3 Gold and their swim team is ranked 2nd in the state and is just a great place to be in

Wow is all I can say. asphalt Green is a perfect example of not judging a book by its cover one would thing A/Green would be a gem with all the bells & whistles of a place to work out. I was strongly considering buying a membership the back & forth with the customer is a deal breaker for me.I feel the asphalt green agent should've handle things differently,so after reading many of the reviews I'm scathing this off my list & exploring other options where's there's smoke there fire does anyone on the thread have any suggestions for gyms in Manhattan?

Don't go to this gym. It is run by immature, incompetent and non professional young people, who have no idea of customer service, compassion and social skill. It starts when you enter the lobby to check in - the staff at the desk, have no expression, and no words. They check you in without even looking at you. That should be an indication of how things run in this gym. I was injured by a storage bar right in front of the exit in a class I took. I was in pain and went to the manager, Mark, who had no idea what to do, said he had no ice because they didn't have a refrigerator. No compassion as I sat there in pain for about 20 minutes. I began to write down his name etc, he panicked and then suddenly "remembered" there was ice in the pool area. He finally went down to get ice and came back with another "manager" Nicole, who actually questioned my accident. A third staff came up and all 3 didn't have a clue - had no compassion and no social skill on how to talk to a full paying member. I also had a major problem when I took an extra towel from a young staff member who called her supervisor, Chris, who then literally lectured me in the front lobby in front of many people, telling me I had to obey the rules of the club.He was so rude and ill informed, and yet another staff who didn't have the social skill, or ability to speak to a full paying customer in a rational, professional and respectful way. He acted like a kindergarten teacher scolding a child for kicking down blocks. Another woman fell down a flight of WET stairs from the pool and sat, in pain for awhile until a young staffer came and told her she was Ok and should just get up and go home. She wound up having 2 broken ribs and was out of the gym for several weeks, while trying to contact senior staff to complain. Eventually, someone called her back. An elderly woman went under the water in a pool exercise class, where the life guard didn't even notice and another member had to pull her out of the water. Most lifeguards are either sleeping, looking at their watches, or actually looking the other way. They have no training, no people skill. The towel situation in this gym is horrendous. They have broken dryers and shortages of towels all the time - strange for a large gym! I contacted the CEO, Jordan Brackett, who couldn't care less and sent my letter to another top staff, Ms. Pereira, who never even contacted me. They sent me to the worst 'DIRECTOR OF CUSTOMER EXPERIENCE" Ms. Liburd, who literally told me my thoughts about business and how the gym treated their members was "outdated". The staff does not respect their members. They have no people skill, no professional ability to deal with problems. GO AT YOUR OWN RISK!!!

Facilities are decent, but I'm tired of walking my kids through a minefield of dog, and sometimes human, crap to get there. Apparently the neighborhood has decided the sidewalks surrounding Asphalt Green make for a good toilet, and Asphalt Green doesn't do a whole lot to counter that - including cleaning.

I love this pool. If only I lived closer to it! I live at 158th & Riverside Drive. I re-joined Asphalt Green U.W.S. when Riverbank Pool closed in 2024 through spring 2025. Riverbank is about 1 mile tops from my building. But since I won't be able to use it I thought Asphalt Green would be a great alternative. Alas, I just about never go. It is just too far from where I live. AND as I like to drive rather than take cumbersome public transportation, I often have to pay for parking. All of the caveats below about old equipment and dingy locker rooms aren't valid anymore. The women's locker room is great, refurbished, all the accoutrements including shampoo, body soap, and body lotion, and hair driers. You really couldn't ask for more. If I lived next door I'd be there every day. As is, I will probably have to discontinue my membership.

Go to other gyms where they care more about the customers. Much better options in the area. Robert uses abusive language towards his customers and acts unprofessionally. Flipping off customers, for instance. Obviously one of the reasons why there's so many 1 star reviews. Kicking a paying member out of the gym after 10 mins so you can mop a floor and call it "deep-cleaning" isn't necessary. Just a great example of how other gyms work with their customers and Robert is on a power trip, trying to upset members rather than work with them. Seriously, go elsewhere where they value you.

I like the airy feeling of the exercise studios overlooking East River/FDR. I just couldn't find the instructor in group exercise classes I really liked, except one.

The reviews that complain about a cold swimming pool, and even colder staff are true. Worse than that, is, as Inga S. wrote, their "there is nothing we can do" attitude. Which even includes a shrug if you say, "I'm thinking of quitting this place and getting the rest of my money back." The most OBNOXIOUS thing about Assfault Green is that they are duty-bound and greed-bound to kicking you out of the pool or the exercise rooms. Suddenly it's "everybody out of the pool," because they are hosting some school brats OR, "no using the pool right now" because some school brat did something foul in the water. Or, "no pool now" because they are shrinking it from Olympic size to half-size because of, yeah, a class of brats who were scheduled long ago but nobody told the swimmers who came in for their regular exercise. That's duty-bound. GREED bound, is when they kick you out of an exercise room because an instructor and ONE pilates lady booked it...which could be an hour ago or a week ago. Whatever, you are NOTHING to Assfault Green and it's "Get thee out" because some rich beech wants a private pilates class. As for the endless machines, yeah, those are fine, if you don't end up with some show-off oaf monopolizing a machine, or not cleaning up his sweat, or using the machine next to you to smugly show how he's put more weights on than you have. Whatever, that's not Assfault Green's problem, just typical Upper East Side arrogance you'd find at any UES gym. TOO bad the UES has so few gyms with swimming pools.

I've heard a bunch of people say to stay away from this place. The facility looks so nice that I decided to give it a try. We enrolled my son in swim lessons. The price point is very high, but again we figured the service would be good. Unfortunately, I now see why they have the negative reputation that has been bestowed upon them. It seems like a money grab this place. They no longer offer make up sessions unless you have a doctor's note. This type of inflexibility is not the norm at other facilities. In addition, the staff gave us a very hard time about our other son who is 6 months old and in a stroller. At times they were aggressive and rude. For a facility that has a lot of programming for kids, they certainly don't welcome those kids that need strollers. Again, that is out of the norm for similar facilities. Be sure to spend your money elsewhere.

I've been a long time member and thought I'd leave a review this time. First the pros: I still enjoy the fact I can find hours where the gym feels private with very few people and I end up having the fitness classrooms all to myself to do my own pilates mat and other workouts, the views of the East River while working out are gorgeous and they brought in some new and modern equipment since the pandemic. The cons: when you need help or to complain about a broken machine or a water filter that needs replacing for over a month now, there is no one in the membership office to go to. The staff in the lobby direct you back to the membership office and usually there's no one there. When there is someone, they are there to give tours to prospective members. Further, there are not enough elliptical machines. There are only four and during peak hours all taken. Also, no towels in the locker rooms. You have to go to the lobby to get them. This is unacceptable. Also when something breaks they dont fix it. For months now I see broken window shades that no one cares to replace or fix. The water filter has not been replaced. The hand sanitizers on the walls have not been refilled. What gives?! Do better for your members. It seems since they raised the rates, things have gone downhill ironically enough. Also, don't you think it's about time you redid those ugly marked up floors and ceilings with old aerial yoga hooks in the fitness classrooms?! I need to see improvement asap otherwise I wont be renewing.

this facility has everything you need - and more. swimmers it's a solid masters group, soccer field is always going, weights and the shower facilities are the nicest I've seen - like a private club at 1/4 the price

This review is solely for the AG6 class with Marco Ocasio, as i took this class through Classpass. I'll first start off by saying Marco was awesome... great energy and was always coming around to check us out and cheer us on.. or correct us if needed. Was happy to see that towels were provided and there was a water fountain and cubbies outside for your things. The class was around 14 people... there are seven stations (A-G) and each station had a different activity along with multiple rounds. Didn't feel cluttered and crowded like a lot of other station classes. The only reason i deduct one star is because i felt like there was too much time taken out of the class to explain each station, which caused me to reset and felt like i wasn't getting as much of a sweat in. All in all it was a fun and different class to take and i would most likely take it again!

What a wonderful place to get your inside and outside workouts in. It always pains me to hear when people from out of state think we have no places for our kids to stay healthy and fit at. Asphalt Green is a terrific example of an overall health and fitness facility targeted towards adults, kids, and families. As it is only a few blocks from me I have dropped in on occasion to peruse the grounds and gym. - Super clean Olympic sized pool - Multiple swimming classes offered from kids to adults - Excellently maintained outdoor soccer field - Large gym with state of the art weight / cardio machines and free weights - Specialty fitness training - Many fitness and sports programs for kids - Indoor basketball court - Spinning and other classes offered - Clean locker rooms - Steam room and sauna / members only locker room - Never seems too crowded - Multiple membership tiers to choose from The hours are not bad - Monday through Friday: 5:30am - 9:45pm Saturday and Sunday: 8:00am - 7:45pm Weekends can be a bit hectic as the pool and soccer field is commandeered by parents with their kids taking classes. There seems like hundreds of them here. Also, no one will talk to you over the phone or by email about membership rates. You have to set up an appointment with a salesperson to come in and discuss it., but that is a minor complaint as it is worth it to drop in and take a tour. Can be a bit pricey but you get a lot here for your membership.

Handicap accessible! Yes all great people but extremely hard to register for youth sports

This review is based on the AG6 class only. I signed up through ClassPass for a Saturday 11am class. As it neared 11am, I wondered why we hadn't been let in to the class yet. Others who have taken the class before informed me that the class always starts 15-20 minutes late... Once we enter the AG6 room, it looks really cool! There's awesome music bumping, cool lighting, and a lot of great looking workout equipment. Once the class started (20 minutes late) the instructor spent A LOT of time explaining each of the workouts at the 7 stations. Each exercise was so complex that by the time he finished explaining them all, we had forgotten most of the exercises! The stations weren't clearly labeled, so we kept rotating out of turn, and the instructor would have to run around and repeat the exercises to us because we forgot the steps at each station. I was a bit disappointed with the workout because the promotional videos make it look like they use the lighted walls and floors to measure your agility and speed, however the class is simply just a HIIT class. It's definitely an intense workout, but just not what was expected. I feel like there's great potential for this workout class if it was a bit more organized and the exercises were laid out at each station. Also, don't take the class if you're on a time constraint because it starts late and goes longer than 45 minutes!

Disrespectful, not customer oriented facility. People working there are robots repeating the same massage, which is "there is nothing we can do" They keep charging your account even if you freeze it due to some medical or personal purposes if you are in your first year of the contract. They tell you nothing about it when you sign the contract- my fault I did not read it carefully. They give free months instead when the contact is over pretty much forcing you yo stay. I explained that I will be out of country by the time my contract is over, so I would rather have free months within my contract period, they DO NOT CARE!! All they care is money you pay. They can email and call 4-5 times per week before you sign up for it and that's it! Stay away!

Asphalt Green is a great facility however it's not worth the money. The member locker rooms, pool and other facilities are always closed for 'maintenance.' Staff are hit and miss. The customer service 9 out of 10 times is horrible. Heres an example of the abysmal customer service. I called asphalt green for advice on cancelling my membership as I was moving overseas. I was told I just had to come in and sign a form the week before leaving. That was the advice asphalt green staff gave me, so I trusted the advice given and followed it. Fast forward 19 days, I turned up to sign the form and was told i would be charged a 30 day notice period from signature. Now I'm paying for a membership and won't even be in the country to use it. Worst part is, asphalt green didn't take responsibility for the incorrect information provided and said it 'must have been someone in another department or a new employee.' How is that for customer service. How is that for looking after loyal customers.' Anyway, it's not worth the price for facilities that are constantly not available to you. And until they learn to look after members, you're better off finding another place.

Awful place. All they care about is payment after that you have no one to talk to. I wanted to sign up for classes in the middle of a semester and they wanted payment for the entire semester!!! Which means that even if there is one class left you have to pay for 10 classes. Costumer service is rude and doesn't help.

A big draw for me to join AG was there large selection of classes, the opportunities to play more sports, and they had a sauna and steam room. The selection of classes looks good, but most classes are during the day, and there's a few options available at 730 on some nights. Their basketball court actually belongs to the parks dept and you don't need membership to access it. I don't know how it's possible it took them so long to fix the locker rooms (over a year at this point). They allowed members to "freeze" accounts during renovations, but I still had to make monthly payments (over $100). I was told that I was paying for months that would be added to the end of my membership, which would extend past my original apartment lease. First they said it'd be fixed by the end of summer. Then by October. Then by New year's. Then end of January. Then someone vandalized the locker room and it was pushed back from March to April, then again until May. As of now, there is no word when they will open back up. Vandalism is terrible, especially the nature of this incident, but if someone draws swastikas on lockers and tiles, shouldn't that be a relatively quick fix of replacing the vandalised units? I don't see how that could take an extra two months, unless there was something else they hadn't communicated to members. So I ended my payments in January, meaning they forced me to keep paying and now I'm a member until July. I'd asked for a refund for payments I made during frozen months (months I was paying but not attending the gym) because they didn't provide services they promised when I signed up. Instead, they made me finish the year of payments then unfreeze my account. I highly recommend you look elsewhere for your fitness needs!

I read the reviews about the horrible staff on here but still decided to take a look at the facilities. The pool looked great so I figured 'how bad could it be, let me give this a try'. I was super wrong. The staff is super unhelpful and it feels like they are just looking for ways to be of disservice to people. I would recommend to not join this gym. Besides, the locker rooms are really tiny and not very clean. All in all a very poor experience.

I'm assuming that the number for this place has been attacked by hackers? I've been getting numerous calls from this business, and have been ignoring them, since I don't live in NY. The third time they called me, I answered. The man sounded from India, and asked if I could hear him. I automatically responded with, "could you take me off the list?" He then said, "could you suck my d#$%? Did you hear that?" I said, "whatever, bye", and hung up the phone. Hopefully they don't call back.

Lot of cardio machines are broken for more than a month, the cleanliness is not so good, the water dispenser is broken for two months.

I just renewed my membership after a Covid hiatus. The gym has lost some of its best fitness instructors, which is a shame. I attended a spinning class last week (miss Jamie). The AC wasn't working, so it felt somewhat stuffy and hot. The bikes are in way worse shape than they used to be about a year and a half ago. I tried two other bikes before I finally found one that had cages for shoes and the bike seemed very worn out. I'm not sure I will maintain my membership, seeing as spinning is my main reason for joining. I was happy to see disinfectant spray available everywhere to wipe things down after use.

NYC now mandates that gyms check whether members and employees are vaccinated against covid, although penalties for violation haven't started. Emergency Executive Order 225 | City of New York | https://www1.nyc.gov/office-of-the-mayor/news/225-001/emergency-executive-order-225 Asphalt Green has decided it can ignore the law until penalties start, even though it's in effect today. I don't trust a business that refuses to follow the law, especially a widely publicized health law. EDIT: In addition to the text of the law, here's a page from NYC making it clear that the requirement to check vaccination status has started. Asphalt Green is not checking. https://www1.nyc.gov/site/doh/covid/covid-19-vaccines-keytonyc.page EDIT 2: Robert S says that Asphalt Green is in full compliance with the mandate. The mandate includes "I hereby order that a covered entity shall not permit a patron, full- or part-time employee, intern, volunteer, or contractor to enter a covered premises without displaying proof of vaccination and identification bearing the same identifying information as the proof of vaccination." This is effective Aug 17. See sections 1 and 11 of the emergency order. Reinforcing this, the city's announcement includes "Starting August 17, people 12 and older will be required to show proof they have received at least one dose of a COVID-19 vaccine authorized for emergency use by the FDA or WHO for ... Indoor fitness". Asphalt Green is not asking people to show proof today and they will not require members to show proof prior to Sept 13. They do say "Unvaccinated members are no longer permitted on premises, effective immediately" in the FAQ he linked, but are not asking people to display proof, something explicitly required by the mandate. I'd recommend that anyone interested read the Mayor's order (which says it's effective Aug 17, although the part relating to penalties will not be effective until Sept 13) and the NYC announcement (both linked above) and judge for themselves. Note that Robert says they are in compliance, but notably does not claim they are checking and the FAQ says they will not enforce prior to Sept 13. For issues such as this, I much prefer public discussion that all can see to private emails and phone calls.

The pool is freezing. the sales person lie to sell the membership. Expensive gym for that bad service

I discovered Asphalt Green thanks to the AG6 video that went viral on facebook. For those who are unfamiliar with AG6, its the newest fitness fad from Europe. This class is a high-intensity interval-style workout where you'll feel like you're in a video game: some stations you have to light up the button to the next square by performing a burpee, or you perform fast feet on a panel of buttons (think NES Track & Field). Other stations are a little more familiar, such as clock push ups or high knees on a etched out ladder on the floor. My sister and I rushed over on a weekday evening (3 weeks ago), only to find that the class was delayed. The instructor was extremely apologetic and hurried us in as soon as the room was ready. While my sister and I had fun, we did feel cheated from not having the full experience (we had a quick warm up and 2 rounds of the stations). After class, my sister and I spoke to the front desk personnel inquiring if we can come back another time due to the tardiness of the class. The lady was understanding and told us she will talk to her supervisor about it. I finally heard back from Asphalt Green over a week later, inviting me back for another session to be used within 30 days. Unfortunately, I have already returned back to Seattle so I was not able to get a second chance at AG6. The nice part is that they were willing to let me transfer my session to a family member in the city, so at least it was not a lost cause. Overall, this would be rated as 3 stars: The class concept is a lot of fun. I just happen to be there on a day where there were delays. While I do appreciate the gym reaching out to me for another session, I just which it didn't take them over a week to offer me another session. However, I am open to giving them another try when I visit NYC in Oct. Until next review....

Thank you for the follow up. I did email the person you recommended to contact but didn't hear back. I ended up going somewhere else.

I took the 6:30 AM open session yoga class with Laura. I really enjoyed it. And it was challenging. Perfect way to start the week.

Seems ignorant on Asphalt's part that they only allow the parents of the kids on Asphalt's green soccer team to sit on the benches on the field. However, the parents of the other kids who are on different soccer teams that go there to see their kids play on the same field have to stay on the sidewalk and watch all the way from there. Based on that alone they deserve no stars. If you let one set of parents in then should let the others as well. Do better!

Great pool facility. Masters team is excellent, wonderful, talented coaches. Age group teams amazing. Again, stellar coaching. As for the swim instruction for younger children, it is ok. Some very good instructors and some not so knowledgeable. Front deck staff is super friendly and welcoming. Pool deck staff is spotty, some knowledgeable and customer-service oriented and some mean and uninformed. Overall great place to swim but be sure you check out your instructor's qualifications if you are not joining a team. And don't heed to much attention to the nasty pool deck staff ‍

Their diving program is a joke. The coach didn't show up the first day and since then, there have been at least 5 canceled classes. They don't refund your money or offer make-up classes. Instead, they give you credits. So we used our credits to sign up for the next session only to have them cancel more classes and give us more credits. We will never sign up for any programs at this facility again, which means our credits will go to waste. This program is expensive and it was a financial sacrifice to put our son in the class. I've sent three emails and never heard from anyone. I really expected much much more from them.

Love the pool! But the water is too cold. Also the front desk except for a few is like having robots without any care!! The locker room attendants are the sweetest! Last Thursday have really good cardio equipment and the view is beautiful. Still think it is over price ‍

Signed up with this gym recently - got the 'gold' membership (otherwise known as 'swim & gym'). So far, I LOVE it. The pool is very clean and the water is a very comfortable temperature, and the staff has been very helpful in identifying the best times that would work for me to swim laps, since I''m a little timid about it, not having swam laps since high school, and not being particularly fast or coordinated. At 5:30am the gym is quiet and I can get on any machine I want, without a wait (that is not an invitation for all you people to show up at 5:30am - I like the quiet!) and it is rare at any time of day that there is more than a few minutes wait for strength training or cardio equipment. The staft - from membership to trainers - are very friendly and helpful - none of that stuck up attitude that some health clubs have. And it's a pretty diverse crowd and NOT a meat-market. I've yet to see a muscle head or a gym bunny, thank the good lord above. I just want to work out, I don't want to watch a bunch of preening involving spandex. The locker rooms are nice - clean and utlitiarian. Nothing fancy schmancy, although shampoo/conditioner/body wash are provided in each shower stall, and there are stations where you can make yourself presentable after a workout or a swim, including hair dryers, hair gel/hair spray. Handy, if you don't want to to drag a big bag of stuff with you. I haven't tried any of the classes yet, but I'm hoping to. What I was able to view when checking out the club before joining, it didn't look like the classes were overcrowded. It's not cheap - but I feel like I'm getting my money's worth, and it's within what I budgeted. Plus I really love the not-for-profit aspect.

Honestly worst organized and worst coaching around for kids sports particularly soccer. Coaches for classes are just going through the motions and don't care. Go anywhere else in city for classes for your kids.

The membership team is really, really bad. I wanted to put my account on pause bc I have a sick family member and need to travel home. Their version of pause is that you still pay and they add free months on to the end of your contract. I decided to cancel so that I could get a pause where I'm not paying for something I'm not using. They forced me to pay a cancellation fee plus the fee for the following month. Their response was to copying/paste the fine print of the contract. There's the contract then treating people like humans which Asphalt Green did not do. Stay away.

I've been a member for 9 months but after another dull workout just signed the membership termination agreement. Today is 67 degrees, very hot inside, no a/c is working. Music is very quiet, I have to wear my headphones just to have some music to boost my workout. The average age of the members during morning/daytime is over 55, so I assume they try to accommodate the majority, but for the younger person the energy of the club is too low, you don't feel like staying there for too long. Some of the stuff members at the reception aren't nice. I have inquired some basic info couple of times, they always redirected me to the website. The tone of the conversation wasn't nice either, you feel like they are making you a favor by talking to you. I'm highly disappointed with my experience at the Asphalt Green. Even though the facility itself is good, the experience is very poor.

Beautiful park with great sprinklers. They have a very expensive day camp which we will probably not be taking advantage of any time soon. Unfortunately Mayor Bloomberg wants to put a garbage processing plant right in the middle of it so it don't think it will be nice for much longer!

I was plagued with cramps all over my body and decided to try a personal trainer at Asphalt Green. Kenji Martinez is a miracle worker. My cramps have not disappeared - I have learned they are genetic but I now can manage the pain and disruption they bring all with the stretching and exercises I do with Kenji once a week. The process took several months but I am very pleased with my results.

I honestly can't recommend this place at all. I have been here for more than one month, and every day going there is unpleasant and negative. The only good thing about this place is the 50-meter pool, which is why I joined. And yet, the schedule is quite poor for me: it's three days a week from 5:30 am to 8am, two days on the weekends, also in the morning. If you come at other times, the lap lanes are crowded because it's 25-yard, which is barely comfortable with two people in the lane. There are a lot of swimmers and members that are entitled, proud and arrogant. Some would even refuse to do circle even if you tell them politely. I have encountered racist behaviors a couple times from members and staff. The staff are mostly unfriendly (even though some morning staff are fine), including a regular cleaning lady in the changing room. The changing room is mostly crowded and noisy, and there's really no decent room to get changed. I have had issues with membership subscription and it has been a pain trying to deal with any issue. It's a hassle and is time-consuming to get ahold of someone eventually, and when you do, they are not very helpful. I read the reviews which are mostly negative before I joined this place, but I had no idea it is THIS bad. Besides, they were very reluctant to give interested party the 3-day free trial pass, which is a red flag. They would insist on you paying the 35/day pass for trying out the pool. I don't understand this policy, and luckily I met a better person in the sales department who gave me a one-time pass. If you are rich, having a typical rude New York attitude and don't care about common decency of being a human being, you may be ok with this place.

Soooo Rutgers, with its multiple Olympic size swimming pools spoiled me. Having to deal with 15 yard pools at the vast majority of NYC gyms is absolutely unacceptable to me. Enter Asphalt Green: the ONLY true Olympic size swimming pool in Manhattan. It's not just a pool. It's also a whole sports complex. I joined in the fall (Winter is Coming weather) so I haven't had much use of the outdoor fields. The gym/workout area has ALMOST everything you need. Two small complaints would be 1. that there is no preacher bench for concentrated EZ curl bar exercises and 2. There is only one bench for bench pressing. Otherwise, the gym has pretty much everything you need. On the plus side, it's never really crowded. Of what I observed, like other gyms, the trainers have NO clue what they're doing (check out Alan Thrall's "4 Reasons Your Personal Trainer Sucks" on youtube for a more in depth reasoning as to why this is the case). The way they train is not for strength or fitness but to just get their client to break a sweat. I would recommend staying away from these guys. Also, as a former high school and D1 rower, I'm appalled at personal trainers' use of the rowing machines. They will definitely get their clients injured. Another complaint would be that there are far too many children (not in the gym, thankfully) but throughout the entire complex. This makes for tricky navigation as they are often largely unsupervised and will tend to run around like chickens with no heads. Very annoying and obnoxious. To end on a good note, the locker rooms and showers are clean and they do have a sauna and steam room. I'm not a class type of guy so I have not experienced any of their classes to be able to give a fair review.

I was a member for 18 years and then my membership was revoked because i complained about safety issues. The director Maggy Siegel told me to empty my locker. I told her i would do it and NOT to go into the locker. She disregarded what i said and told security to clip the lock and empty the contents, which they did. The security Stole $125.00 from my locker. I have notified the director and board president who refuse to do anything and return my monies. The Security Stole My Monies. The Director Ms Siegel and Board President Nussbaum will not talk to me and ignore what happened. Be Careful of your valuables. Be careful of the Director Siegel and Board Pres Nussbaum.