Alexandra Dorobantu
Google
I’ve vacationed at Astir Palace for 5-6 years, but this year was incredibly disappointing. A group of American tourists blatantly ignored rules — smoking cigars (NOT CIGARETTES) for hours (despite a designated smoking area), taking puff bags from the Platinum area, and letting garbage on the sand that reached the sea — all without any intervention from the staff.
When I requested a puff bag, I was brushed off, while they enjoyed privileges not granted to others. For €100 per umbrella, I expect fair treatment, fresh air, and a clean beach, none of which were delivered. The staff’s lack of enforcement and obvious favoritism ruined what could have been a relaxing experience.
While the location is beautiful, the unfair and unprofessional service makes it not worth the money. For a far better experience, I recommend Manko Beach at One&Only much better service and atmosphere.