Aston Jember Hotel & Conference Center

My stay at Aston Jember was nothing short of excellent. From check-in to check-out, the staff were consistently professional, friendly, and attentive to every detail. Their warm hospitality truly made me feel welcome and well cared for. The room was clean, modern, and very comfortable — a perfect space to relax after a long day. I had a great night’s sleep thanks to the quality of the bed and the quiet, restful atmosphere. Breakfast was delicious with a wide variety of choices, and the overall service throughout the hotel was top-notch. Whether for business or leisure, Aston Jember is a fantastic place to stay. Highly recommended, and I look forward to returning!

Aston Hotel Jember is a reliable choice for travelers looking for comfort and convenience. The hotel’s strategic location makes it easy to access major areas in the city, and getting there is simple. Parking is available, though a bit limited for non-staying guests. Check-in is smooth, with helpful front desk staff and attractive walk-in deals. However, online booking offers may vary, so it’s worth comparing. A drawback is the unresponsive telephone line, which can be inconvenient when trying to contact the hotel in advance. Rooms are standard but clean, offering a comfortable stay. It’s recommended to request a room with a view, as some rooms face less desirable angles. The staff are friendly and helpful, contributing positively to the overall experience. Breakfast is adequate but basic, with a standard selection typical of mid-range hotels. Overall, Aston Hotel Jember provides a pleasant stay with good service and a central location. Improvements in communication and parking access would enhance the experience, but it remains a solid option for both business and casual travelers.

Such a great experience met with luxury and comfort.. The room we stayed in is on the 5th floor of the hotel and its a no-smoking room.. It's pretty much comfortable for me, my husband and our little son. He enjoyed the city view so much! And also the pool which is located on the 2nd floor, my son can't get enough of it.. It was not too crowded during our stay .. You can get complete amenities in the room and in every corner of the hallway you can get free refills of mineral water.. The buffet also has lots of varieties, absolutely perfect! The staff were so friendly and polite. Thank you so much!

You may not find another better hotel in town, although the location may not be the best one. There's nothing much to do/see. The room is just decent, the foods were great. Probably the plus points are: 1) their SOTO WAS EXCEPTIONAL so don't forget to have some for breakfast: and 2) the famous Gudeg/Pecel Lumintu is only walking distance from here. Pack some as oleh2 before you leave.

Jan 2025 - Three bed family room. Like with most hotels in Indonesia - the room layouts leave a lot to be questioned : we were initially asked if we would be okay with a 3 bed room that had no windows. If we were staying in a low budget lodge - sure, but not for a well laid out star hotel. The bathroom had some mold, and the one chair in the room had a lot of questionable stains on it 😅 but overall, neat room. Hotel has a well equipped gym and a couple of basic restaurants that serve beer too, which was convenient. The breakfast was by far in the top 3 of hotel breakfasts we’ve had. A wide range of Indonesian, hot counters for eggs/pancakes/noodles and sweet section. The staff as well - were great!

So,for the place in hotel aston very good attitude from front office and then which facilities in room so so very perfect and Complete. Food and flavor become one di mouth.

The food was good, on point. The employees were warm welcome nice. The toilet area was clean.

Excellent laundry service.The room we booked was listed as a non-smoking room on the application, but it was actually a smoking room. The man at reception told us that our request for a non-smoking room had not been received by the hotel and that the hotel did not have non-smoking twin rooms in the first place. We showed the non-smoking room listed on the Trip.com reservation page to the two representatives at the reception and they changed us to a family room with no windows. The room was non-smoking, but it smelled like cleaning chemicals, so we asked the front desk again the next day and the different receptionist assigned us a non-smoking twin room. The non-smoking twin room was very comfortable, but this whole process wore us down.