Astor House Hotel

Stayed at the hotel for 2 weeks (I upgraded my room), so opinion is based on this time period, both good and bad. My review may have a long list of negative statements but, quality is in the details! 👌 Good: Beautiful Victorian style hotel with history! Convenient location off "The Bund." Great views 😁of the financial district at night. Close to bus stops (5-10 minutes). 20 minutes walk 🚶🏼to East Nanjing Road (shopping area). Bad: Maid service for room is somewhat sad. Examples, (1) never really makes the bed properly, (2) must request coffee each day, (3) only tidies up bathroom. For a 4+5 star hotel and price 🤑should be better 😔 The hotel kept turning the air conditioner on and off! 😤Therefore, some nights were uncomfortable😡. Told by hotel that the air conditioner off when the temperature will go down at night! Shanghai in May has big swings in temperatures which makes this a problem! Wifi was sometimes fast 💨 sometimes slow😩

The Astor House Hotel is a grand old dame from another era. The hotel has a remarkable history so be sure to look it up. I stayed in a Richard Executive room and was very pleased. The rooms enormous! I could have had a cocktail party in there and still had room for the string quartet! The bed was comfortable and the renovated bathrooms are clean and bright with a separate shower and bath (not 'over bath shower'). I had no problems with water temperature or pressure. The room had wired internet which worked without drama; however there was no wifi signal if you were wanting to connect a mobile device. There is wifi available in the lobby though so it's a good excuse to head down for a coffee or some dumplings. The peacock ballroom (breakfast venue) was being used for a film shoot while I was there so I can not really provide any feedback on that front; however, I did dine at the Richard restaurant and was pleasantly surprised by the varied menu of both western and chinese food. There was also a reasonable wine list. Location wise, the Astor House is at the top end of the Bund, it's a great spot to base yourself for wandering the streets of Shanghai. It was also relatively easy to get a cab. From the hotel, there is always a concierge to arrange a car for you. To the hotel, the front desk card includes little map so i never had any problems returning from my days adventures. The hotel has a beauty salon service. I took advantage of the in-house service and had a facial. This was provided in my room and was bliss. I can recommend it for an evening wind down. Tip: Pay the little extra for a Richard Executive room and have space to stretch out (and then some).

I liked the historic feel of the hotel. It is maintained quite well and I really liked that aspect of the hotel. The location is also fantastic. I had no problems with the rooms at all, but they were pretty standard. The food was also nothing special and I did expect more to be honest.

Loved this historic hotel, wonderful architecture, decoration and location. Perfectly located with view to the bund, just where the brides take photos because of the stunning background . In the neighborhood it's possible to find restaurants, important commercial street and food market.

Very old and historical hotel. The rooms are very big however pretty old. Excellent breakfast and service. Good location, near the bridge, 15 minute walk from the metro.

Very beautiful, and historical building. Like a movie set. Big rooms, comfortable beds. Unfortunately poor wifi.

This was a wonderful historic hotel. Sadly closed

This place makes you feel the victorian atmosphere of the 19th century Shanghai. Friendly staff.