Astoria Hotel

This is a modern, updated boutique hotel in a great location at a way overpriced rate. I paid INR 17,000 for single occupancy which is higher than the neighboring 4 and 5 star hotels. I was upgraded to a Deluxe room which was quite spacious and comfortable. The breakfast is awesome with a selection of fresh energy shots to start the day. Nilesh Kumar in the restaurant got me my perfect ginger tea and egg white omelet. Lobby is very pleasant and inviting. However, it is an "Indian" hotel with an Indian mentality and they throw the rule boo at you for everything, including no visitors in room, no extra keys, only 2 devices on wifi, even though they have mercenary pricing. The outside of the hotel is filthy with trash and food vendors and rats everywhere. Staff are excellent. I would stay here agaian but not for this price.

Excellent stay experience. The rooms were clean, well-maintained, and comfortable. Staff behavior was very polite and cooperative. Service was prompt and professional. Highly recommended for a peaceful and comfortable stay.

I stayed at Astoria for more than 4 months for corporate purpose and honestly they have the best, friendliest and cooperative staff. Not only are the rooms and their service absolutely flawless, the food is delicious. The location is good as it is just outside the churchgate station and nearby all the tourist spots. If I could give Astoria 6 stars out of 5 I would've. Highly highly recommend!

I stayed at Astoria for around two months and had an immensely enriching experience. I enjoyed delicious food and exceptional hospitality from a very supportive and warm-hearted staff.||I would especially like to mention Nazia ji for her extremely helpful and supportive nature. Pawan ji’s daily greetings felt like those from a close friend. Govardhan, Inder, Virendra, Navin, and Bajrang ji also contributed greatly by providing outstanding hospitality.||Thank you, Astoria, for making my Mumbai experience so memorable.

One of the best hotels to stay at - accessibility is the key. Cleanliness and staffs - especially Pawan going extra miles to help. Many thanks. However, price is on the higher end for a 3* hotel

Great Experience at Astoria Hotel Had an excellent stay at Astoria Hotel. Naziya, Govardhanaji, Indaraji, Virendarji, Pawan, Bajrang, Shankar, Navin provided outstanding service and were very cooperative. The food was delicious, services were excellent, and the location is very convenient. Clean rooms and a pleasant atmosphere. Highly recommended will definitely visit again!

Amazing location, metro and local station nearby. Rooms are comfortable. Food is delicious. Staff is helpful - especially Nazia.

Your staff should improve their behavior, facial expression and be respectful to those person who come to eat Dinner. This complain is regarding a staff to whom I feel not comfortable. Incident happened after dinner on 02 August, 2025 who has given bill in arrogant way and intension was not respectful.|Washroom should be more clean specially wall area. AC is too old, you should improve the standard and quality of the appliances inside the room. All this regards related to room no. 112. Newspaper is very restricted in count. You should provide newspapers in every rooms. Their is no services provided by the hotel management such as dropping at station and major referral locations for the ease of traveller's. Room freshners must be available. None of the single water bottle has provide to me in second day. After alloting rooms to the guests, you staff's are both brefing about anything like "this is your password" "this password will expire at sometimes and for that guest should ask for the password" You hotel should improve these basics things. This is not only about the raitings but should about the if any guest is giving money for living and services then that values of money must shows in the ground and this is only possible if your staff's are good, active and responsible for everything. Because of such staff's raiting will fall to your hotel.