Astoria Palawan

We had a wonderful stay at Astoria Palawan. As a PWD mom, I really appreciate how friendly and accommodating the place is. The resort is very accessible, and the staff were very helpful. Plus points din na no hidden charges — everything was clear and smooth during our stay. The place itself is beautiful and relaxing. Perfect talaga for families who want to rest and recharge. Sa food, medyo nakulangan lang ako sa lasa, but I think it’s because most of the dishes are international cuisine, so understandable naman. But actually, more than 5 times na kami dito bumibisita as part of our vacation since 2020. Overall, it was an excellent experience. Our 5-day stay was super sulit and very refreshing. Special thanks to the staff who made our stay extra memorable: • Sir Carlo (CFO at the Premiere Villa, from El Nido) – very kind and easy to talk to, parang tatay na lifeguard sa pool. • Sir Adrian – super nice and very approachable. • Sir Arnold Vargas – made us feel very welcome. Thank you for taking good care of us! We hope to visit again. 🌴

Loved the resort and the food was off the charts amazing! Such a beautiful resort and loved the infinity pool and the beach. The dinner buffets were great and came with various entertainment each night. The guitar guy they have playing is wonderful! Would definately stay here again! It is a little far from town and other things, but the resort offers shuttles and excursions that are reasonable.

The hotel staff is super well trained professional and helpful. The facility is fantastic for architecture and landscaping. The pools are clean, the food is good. The waterpark (mostly for kids) is good for adults too. The free boat trip to the sandbar is run by a courteous professional crew. We had a delightful stay here. Not one glitch or negative aspect to this experience. It is a bit isolated if you want to explore, but it is closer to the main island attractions than the city. I highly recommend this resort. The city of Puerto Princesa is super clean- the nicest area I’ve seen in Philippines! Palawan is a good island for foreigners to visit and enjoy for about a week. I recommend booking tours around the island with the operators directly to save the hotel’s markup.

This place is so fun and peaceful. I enjoyed staying here with my family. We also enjoyed the recreation center. The staff are great. They play with my little kids, and they are so friendly. Mr. William Zambrano had been great to me, my friends, and my kids while we were having fun at the center. Great job, Astoria, for hiring great people. They made our stay awesome!

The Astoria Palawan was a really pleasant surprise. The hotel & grounds are pretty immaculate, the rooms are well decorated & appointed, the staff are friendly & helpful and the food in the restaurant is of a fairly high standard. It has three swimming pools which are all quite nice. The only downside is the beach - as other people have said, the swimming area isn't really fit for swimming and never gets deeper than about waist height (good for kids I guess). However, the hotel offers free trips to the sand bar for snorkelling (by Echo Marine - definitely worth doing) and Pak Pak Lauin Beach. There's also a range of free activities like mini golf.

Our four-day stay at Astoria Palawan was absolutely brilliant. We rented a car from the airport, and the drive took a little over an hour. The room was spotless, and the property is large with plenty of activities to enjoy. The staff were remarkable, from the security guard at the entrance to the check-in team and everyone we interacted with daily. Special mention to Ariel from the dinner area, who was exceptional. The resort features a waterpark, a free sandbar tour, and a beautiful pool area. We were lucky to be there during their holiday-themed event, which included live music and an impressive fire dance in the evenings. I would definitely come back.

Top-notch customer service! Everyone was polite, warm, and approachable. Special shout-out to Mr. Adrian Eco. His friendly nature and his constant willingness to help made our entire stay smooth, pleasant, and completely stress-free. We truly appreciate his dedication and exemplary service. Also, kudos to the Palawan Water Park Resort staff Mr. Daniel Tomazon Jr. and Mr. Agustin Atilano for their assistance. They were very helpful in taking our photos and videos and made sure our belongings were kept safe at all times. Their friendly and attentive service made our experience enjoyable and worry-free Big thanks also to the beach area security staff for always offering insect repellent whenever we stayed near the beach. It really helped keep insect bites to a minimum and made our time there much more comfortable. Thank you Astoria Palawan for the amazing stay. Highly recommended. 💚

Staying at Astoria Palawan was such a memorable experience, especially for a first-timer. We also got to enjoy the member perks. The staff were very warm, helpful, and accommodating especially Leah from Member Services, who patiently handled all our requests and answered all our questions; Agustin from the water park, who assisted us when our friend had a minor injury while swimming; and Anthony, who accommodated us upon arrival. All the staff are truly experts at what they do. Big thumbs up. The only downside is that I didn’t get to enjoy the beach as much as I expected. The water park and pools are great, but the beach itself wasn’t quite what I had hoped for. Still, I really enjoyed our stay, the room was super comfy, the food was great, and we even had a free sandbar tour. Special mention to MJ, our tour guide during the Underground River tour. She was very accommodating, professional, and excellent at what she does. Overall, I would rate my experience at Astoria Palawan an 8/10.

I was quite impressed by the Astoria Palawan Resort. The resort is beautifully situated very close to the water. We were here for three nights. But what impressed me most was the front desk, restaurant, accommodations, tour plans and water park. The front desk was prompt to our needs. They made every effort to ensure that my girl friend and I were satisfied and having a great experience. We were upgraded immediately when our landline phone was not working. The restaurant's breakfast and dinners were delicious. A taco night, who would have known. For breakfast, main dishes were changed daily giving you an opportunity to taste something new. Each night, a fire show capped off a wonderful evening. The accommodations were very good. The pillows and bed were vey comfortable. I liked that the shower and toilet area being separated giving us privacy. The tour plan was convenient and prompt. The tour vans were on time and they was no waiting. Tour plans were for many wonderful locations. We went island hopping one day. It included snorkeling in many locations over coral reefs and a lunch on one small island. Our other tour was to the Puerto Princesa Subterranean River National Park. This is something I will never forget. We also did a Mangrove tour by indigenous locals and zip lining nearby. What a wonderful trip created by the tour planners for us. The water park was amazing. Many slides and lots of water. Additionally, the water was very clean and there were many life guards on duty. I will go back or visit one of their other resorts.

This is like a secret resort hidden in nature. The place is beautiful while the amenities are first class. The food is varied and delicious. Best of all, the staff is courteous and accommodating. They prioritize the guest experience at the top. I would come back again and again. Thank you to the people and management that keep this gem a gem.

During my research on places to stay in Palawan, I fell in love with this resort because of their upgraded amenities such as the bathroom and their beautiful pool! Very important in my book! Love that the resort sits right on the beach. The resort is an hour and 20 min from Puerto Princesa airport. Would recommend flying in early and seeing the city first before checking in. We were welcomed with fresh juice, a rose because it's Valentine's Day, a shell necklace and friendly staff. Check in was quick and easy. We were then escorted to our rooms, we reserved 2 side by side. Each villa has 4 roomy and modern rooms with the bare concrete floors, nicely upgraded bathroom, beds are a bit too hard for me but are very common in the Philippines. The resort has many amenities such as free kayak and paddle board rental, game rooms, playgrounds, infinity pool, private beach, but only 1 restaurant. The resort is expanding and a water park is set to open summer 2016.

Before coming here everything mentioned was about the great customer service. And I can say they are indeed excellent in addressing their customers needs Hotel Rooms are clean with modern decor. They are quick to bring what you need. The dining area had a buffet breakfast. Food was good on a daily basis but I had wished they had a better exhaust in the restaurant. Again staff was always at your service. My wallet fell as I was dining and one of the staff was honest to pick it up and return it to me, Really appreciated that. The beach front is more of a view than to actually be on it. But the infinite pool sure compensates the lack of access to the beach and if you have kids the pool park is a sure hit. On the entertainment they have the fire dancers on a daily basis and lounge singers. The Friday night singer was even nice enough to duet 2x with my father :) Things that I think they can improve on is an actual bar that stays late and continuous entertainment. Perhaps even just music or tv's. They do have a karaoke bar but I feel with the bar they can even do well with this as people do look for something to do at night.

The best resort in Palawan! You will meet the friendliest staff ready to meet all your needs. And don't forget to look for Andy B - he is the funniest and most gorgeous staff member at the resort! We love Andy B!