Astoria West

Living at Astoria West has truly been a wonderful experience. The building is beautiful, and the atmosphere is always welcoming. One of the things I appreciate most is how friendly and professional the staff are. The concierge team is always warm and helpful, which makes every day feel special. A special shoutout to Jessica in management, Booby, and the entire support staff—they’re incredibly kind, attentive, and always willing to go the extra mile to help residents. Their care and dedication really make Astoria West feel like home. I'm so grateful to be part of this community!

Edit to management’s response- I’ve sent multiple emails about various things and they literally do not ever respond. Their responses to Google reviews are obviously written by ChatGPT to save face. Matter of time before this Bobby guy (property manager) gets fired. — While I am thankful to see other recent reviews that share in my thoughts, how I wish those comments had existed before I signed my lease last month. I feel completely bait and switched by Astoria West. The final straw for me was sharing an elevator with a man who I thought was homeless and had accidentally gotten into the building. He smelled, and was shouting obscenities into thin air. I got off the elevator, and he was following me, continuing to shout. I hurried to my apartment, opened the door, only to see him use a key to let himself in to the apartment adjacent to mine. I truly do not aim to be classist, but monthly I pay $4K in rent, plus a required $50 in amenities, plus a required $50 in “community programming” (whatever that is), plus utilities, plus $300 to utilize the in building parking garage. That’s $4,600, and the building still feels extremely isolated. I do not pay luxury prices to feel unsafe and stressed. As other reviewers have mentioned, the building’s nonsmoking policy is not enforced. Everything smells like smoke. And I can hardly sleep due to the noise. Please, please, to anyone reading this - especially women: do not live here. Unfortunately, building ownership should be sued in my opinion for complete misrepresentation of the AW living experience. I can’t believe I have a full year here to go.

I’ve been living here for 2 years. The only reason I’m giving it 2 stars because the majority of staff members are super nice and helpful, however cons definitely outweigh pros. So here they are. Cons: 1) Constant construction everywhere around the building which creates lots of noise. Constant water shutoffs for days due to construction. I am sorry , but if I’m paying over 4 grand for my rent — not to be able to shower or even use a bathroom for 3-4 days it’s absolutely ridiculous. You need to go to the nearby cafeteria to use the restroom. 2) With such high rent price you still need to pay extra for everything else. Amenity fees, pet fees, room or grill rental fees, bike storage fee. $1200 for pool access??? The greediness is absurdly insane. 3) It is located far away from the closest train station and there’s almost nothing around. Shuttle bus runs inconsistently and doesn’t run at all on weekends. For some people might be nice because it’s a quiet neighborhood (except for construction going on everywhere, so never mind ), but if you want to go out to restaurants or bars — everything is far away. 4) Bad system of package handling. They all stored in 3 or 4 different places which is extremely confusing. 5) multiple non-tenants homeless or mentally ill people are hanging out in the building and no one seem to care about them. There’s this homeless older gentleman on electric stroller who keeps getting in the building almost every day multiple times a day and nobody cares. Also there’s lots of sketchy areas around with high crime rate. So in my honest opinion, for how much you’re paying you should have so much more than what you get in Astoria West. And still they try to raise rent prices each year when they already exorbitant, along with raising amenity fees and adding extra charges.

Just re-signed my lease after three years of living here! We’ve been in our apartment since the building opened, and we’ve never once thought about leaving. The space is clean and well-kept, and the amenities are everything we need. The gym is always quiet and spotless, and the co-working space has been a total lifesaver for working from home. But most importantly, the staff truly make this place feel like home. Lenny and Jose (my favorites!) along with the rest of the team are always around with a smile, ready to help however they can. Whether it’s tracking down a package or answering a random amenity question, the front desk team is always on it, too. I’m so grateful for everyone who works here and makes my day-to-day life better. You all are the best! 💛

Moving here was a big decision due to location and price but after living here for a month it was worth every dollar. Management is wonderful I sent multiple emails about my move in, they've answered all my questions swiftly. The date of the move in was so smooth and fast. Bobby and his team made this happen and I couldn't thank them enough! I can't wait to use the pool and invite friends over.

I've really enjoyed living at Astoria West! The building is beautiful, the amenities are top-notch, and the community has a great vibe. One of the things that really stands out is the team here—Concierge is always friendly and welcoming, which makes coming home feel even better. Big shoutout to Jessica in management and the amazing supporting staff—they're always helpful, kind, and go out of their way to make sure everything runs smoothly. Definitely recommend Astoria West to anyone looking for a place that feels like home!

We have lived at Astoria west for over 2 years and once this lease ends we will be leaving. The apartment building management is absolutely awful. They will make you promises to get you in the building and then don’t follow through. Management will not respond to emails, unless you threaten leaving the building. We were promised a significant amount of money from the building management based on our rental agreement. After months of inaction from management and no responses to any of our inquiry about the status of the promised money it was only once we threatened to leave for breach of contract, that any action was taken. When the did respond there was no apology and they seemed so bothered that they had to fulfill their end of the deal. The only time management communicates is when they need money from you - which is for everything !! Not only do you pay “luxury” rental prices. You pay fees for everything. Monthly fees for amenities and then more fees to actually use the amenities like the karaoke and party room and the roof grills. Then there is additional pricing for pool, $1200, which has limited hours and is only open for a few months. Then when you finally get to use the pool you have to battle with the over crowding, due to residents bringing an absurd number of guest, loud music, glass bottles in and around the pool. Just another added cost that is not worth it. If you use the garage the price is 275 a month and the staff of the garage have no sense of urgency, and we are constantly left standing there waiting for help retrieving our car. A new management company just took this over and the service plummeted even further. There is loud music from neighbors. Lots of partying and smoking throughout building. The apartment building smells like pee in elevator , on roof in hallways, outside front doors. No rules are implemented or adhered too due to awful management. Residents have moved out due to awful building experience after paying top grade rent for astoria and I don’t blame them. Would never recommend. The building has potential, due to some amazing front desk staff, but management completely dropped the ball on the building. Absolutely awful.

This building is going downhill, and fast. I’ve lived here almost since it opened. Since then, over half of the building is now low income/affordable housing. Building management, parking garage management, and amenity management have all turned over. The in building coffee shop (Dagny) is hardly ever open. Amenity events are no longer a thing. Since building management changed in March, the weed and cigarette smoke that wafts into my apartment from unemployed housing lottery tenants is unimaginable. Trashy looking, loud people fill the hallways. House music blares all hours of the night. I can hear domestic disputes from other apartments. The rooftop pool is filled with drunkards. Management no longer responds to emails. I pay an exorbitant amount in rent, pay taxes, work extremely hard, and abide by the rules. What do I get in return? Sharing a building with low life moochers who know how to play the system, haven’t had a real job in years, and sit in their apartment all day lighting up. Sad. This place had so much promise. I’ll be breaking my lease at the end of the month.