Amani Mina
Google
Great Stay, But Communication Needs Improvement
I recently stayed at At Nimman Hotel and overall had a great experience. The location is fantastic, right in the heart of Nimman with easy access to restaurants and shops. The rooms were clean, comfortable, and well-decorated, and the staff was friendly during our stay.
However, one thing that could be improved is the communication about forgotten items. Unfortunately, both my friend and I forgot some personal items during our stay— I left behind a necklace, and my friend left her charger. While we enjoyed everything else, we were disappointed that the hotel never contacted us to let us know about the forgotten items. It turns out we missed more things, but they never informed us, which was surprising for such a well-regarded hotel.
Overall, it’s a lovely place to stay, but I hope they improve their system for notifying guests about forgotten belongings.